Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(12,488 Reviews)
Rating breakdown 12,488 reviews
5 Stars
10,927
4 Stars
1,249
3 Stars
186
2 Stars
50
1 Star
76
65%of customers recommend this product.
(
82 out of
126)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5
The AI with the phone has been so helpful.
on June 10, 2026
Posted by: YatoRD
[This review was collected as part of a promotion.] The AI in the phone has been great, also gaming on the phone is a wonderful experience. The camera is a plus, like the zoom and closer photos. The AI earazer has been hopeful. The battery for the use I'm giving it lasts me a long day with full use.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on June 10, 2026
Posted by: Cassandra
[This review was collected as part of a promotion.] The most amazing part of this phone is the galaxy ai. Helps me with anything I need. This phone takes amazing photos and the battery life is the best, last me all day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome cameras
on June 10, 2026
Posted by: Hikefly22
[This review was collected as part of a promotion.] The cameras are awesome on the s26 ultra. And the pro modes give you all the controls you need to get just the right shot and even if you don't wish to do any post edits the auto feature also does an awesome job of capturing your memories.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is a great phone
on June 10, 2026
Posted by: Jessfine
[This review was collected as part of a promotion.] Galaxy AI is a great feature and I love my phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
my phone screen broke almost instantly
on June 10, 2026
Posted by: anonanon
[This review was collected as part of a promotion.] My phone screen cracked almost immediately
I have never used galaxy Ai once and believe its over hyped
I have never used galaxy Ai once and believe its over hyped
Value
3
Response from Samsung USBy R&R Team, June 11, 2026
Hey there Anonanon, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We know how important your device is to you every day, and how frustrating it can be when your device is not operating as intended or expected. We do recommend protective cases on all devices to help prevent damage from accidental bumps and drops that occur. We also have additional protectors for the display of your device to offer additional peace of mind during your usage. We have provided a link to the Samsung Support Team to assist you with any and all options to resolve this experience with your display. We have also provided a link to an article to help you discover the full capabilities of Galaxy AI and integrate them in to your usage if interested. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Galaxy S26 AI Experience
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Written by a customer while visiting Samsung US
Customer Rating
5
slick phone with amazing AI compatability
on June 10, 2026
Posted by: GalaxyAIPro
[This review was collected as part of a promotion.] This phone is slick, super fast and very AI friendly. It's super easy to use Galaxy AI with my everyday routine. Battery life is great and dont have worry about charging half way through the day.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great camera
on June 10, 2026
Posted by: LoveBTS26Ultra
[This review was collected as part of a promotion.] Galaxy AI is so cool and unexpected. I use it to discover new things. The camera is amazing. My friends all want the phone because of how great the camera is. My next concert is BTS and I can't wait to take photos.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Team Android FOR-EV-ER
on June 10, 2026
Posted by: NessA86
[This review was collected as part of a promotion.] Galaxy AI photo editor is the best I can erase anything I dont want in the photo and it fills it with the background & you would never be able to tell. Plus the camera takes the best photos of the moon bc i love the moon. Privacy screen is great not having everyone all up in my business. I love it and call me a green dot all you want I'll take it.
Value
5
Written by a customer while visiting Samsung US