Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(12,487 Reviews)
Rating breakdown 12,487 reviews
5 Stars
10,927
4 Stars
1,249
3 Stars
185
2 Stars
50
1 Star
76
65%of customers recommend this product.
(
82 out of
126)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5
This is an amazing phone
on June 8, 2026
Posted by: Samsunglover
[This review was collected as part of a promotion.] I love Galaxy AI and how helpful it is in my day to day. I especially love and use a lot the AI photo editor as it helped me make invitations, decals and stickers easily.
Value
5
Response from Samsung USBy R&R Team, June 9, 2026
Hey Samsunglover, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are loving Galaxy AI on your device, and finding it helpful to your productivity. We are also so happy to hear how much you are enjoying capturing amazing photos and videos and playing with the editing options available for them. We have shared a link to the Samsung Support Team to assist you if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The best phone yet
on June 9, 2026
Posted by: Aussiehusker
[This review was collected as part of a promotion.] The galaxy ai allows for easy searchs plus the built in privacy screen protector makes keeping your details msg and passwords to your self galaxy ai can find exact products on the web
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone and excellent graphics
on June 9, 2026
Posted by: Kpnb26freya
[This review was collected as part of a promotion.] I love the apps and the graphics I recommend it to anyone with this high quality devices samsung is the best.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
As far as made for people who love photography!
on June 9, 2026
Posted by: themiddleman
[This review was collected as part of a promotion.] Is there well built sleek fun? It's functionality is great. The AI is epic. But sometimes gets confused. So you gotta teach it.
I like the phone altogether. But is not like the Galaxy notes that I'm used to. The ultra is just does not do the note. Justice? So I unfortunately will be switching from Galaxy to something more appeasing and appealing to what I made it for which is business all in all, it's still a good phone. But a small feminine filling and not for a businessman such as myself.
I like the phone altogether. But is not like the Galaxy notes that I'm used to. The ultra is just does not do the note. Justice? So I unfortunately will be switching from Galaxy to something more appeasing and appealing to what I made it for which is business all in all, it's still a good phone. But a small feminine filling and not for a businessman such as myself.
Value
3
Response from Samsung USBy R&R Team, June 10, 2026
Hello there Themiddleman, we appreciate you taking time out of your busy day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We understand upgrading to a new device can come with a significant learning curve after a period of time, and cause some frustration as you adjust to the changes and advancements in technology that have been made. We have provided links to articles to help you with the features of Galaxy AI and the redesigned S Pen. We have also provided a link to the complete manual for your device to help you fully explore the capabilities and align the settings to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you if you have questions, or you want to explore additional device options like the Galaxy Z Fold7 that may provide the features you are seeking for your business. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Take it easy
on June 9, 2026
Posted by: Tonybigmeat
[This review was collected as part of a promotion.] It is so easy to use. The comfort level makes so comfortable and seamless. Customization as always is simple and doesn't make you pull your hair out. I really don't care for the AI but I did use for some pictures and it really did help and it got the look I was going for. Overall 10
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fantastic phone
on June 9, 2026
Posted by: My26ultra
[This review was collected as part of a promotion.] Phone is fantastic and the AI is superb!
Still learning about and what it all can do.. No complaints!
Still learning about and what it all can do.. No complaints!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Lots of AI features
on June 9, 2026
Posted by: Notacpu9
[This review was collected as part of a promotion.] The galaxy s26 ultras Galaxy AI is very impressive and the device has many AI features that are very convenient. I would recommend this device to anyone who wants a very impressive and convenient phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Makes my life easy to organize
on June 9, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] The AI in this phone is so easy to use. I am am old school woman, and I am skeptical about AI technologies, but after playing around with my phone I found it helpful of organizing my life in ways I did not realize that I could do before.
Value
5
Written by a customer while visiting Samsung US