Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(17,916 Reviews)
Rating breakdown 17,916 reviews
5 Stars
15,651
4 Stars
1,796
3 Stars
282
2 Stars
82
1 Star
105
64%of customers recommend this product.
(
105 out of
165)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5
I have always loved Samsungs camera
on October 7, 2026
Posted by: CHEESE
[This review was collected as part of a promotion.] The new 26 Ultra does not disappoint. The. Camera and usability of the Samsung phones have always been their best quality. Thanks Samsung for taking quality pictures of the memories we make!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Phone
on October 7, 2026
Posted by: JazzItUp
[This review was collected as part of a promotion.] I chose the Ultra, because I love the features. I favor Samsung over others because it is easy to use. I like how the pictures are clear and colorful. This one seem to be lighter in weight as well. NICE JOB! Samsung.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra!!!
on October 7, 2026
Posted by: Sirjpc10
[This review was collected as part of a promotion.] "I chose this phone for all the great features it has. I have always been a galaxy person and always will be. From the S pen to the camera to the multitasking, all done effortlessly. I would not trade it for anything else!"
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's sluggish
on October 7, 2026
Posted by: Notimpressed
[This review was collected as part of a promotion.] It's very sluggish and slow when it comes to loading and downloading games.
It is very fast at charging as well as keeping a long lasting charge.
The camera is mediocre at best. It doesn't take the best pictures or video. Forget about trying to take any kind of video in the dark using it with it without night vision.
The editing for pictures is decent but has flaws when it comes to the erase and moving objects though.
The speaker is decent for watching video and listening to music but is horrible for recording sound.
It is very fast at charging as well as keeping a long lasting charge.
The camera is mediocre at best. It doesn't take the best pictures or video. Forget about trying to take any kind of video in the dark using it with it without night vision.
The editing for pictures is decent but has flaws when it comes to the erase and moving objects though.
The speaker is decent for watching video and listening to music but is horrible for recording sound.
Value
3
Response from Samsung USBy R&R Team, October 8, 2026
Hello there, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know how distressing it can be when your device is not functioning as intended or expected. We have provided links to resources to help you maximize the speed, discover the different camera settings and features, and discover the features of Galaxy AI that can help with your editing. We have also provided a link to the Samsung Support Team to help you if you continue to experience frustrations, or have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Samsung phone s26 ultra
on October 7, 2026
Posted by: Dreamer
[This review was collected as part of a promotion.] I chose Samsung phones! I love my phone until I download an app that made my phone so I couldn't uninstall the app Orr open device care! I've restarted my phone, I've went to a backup to earlier date and still having issues! I've searched for a solution and so far I still haven't fixed it. Anyone please help!
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra
on October 7, 2026
Posted by: Saravanan Prabakar
from Newyork
The Samsung Galaxy S26 Ultra is an absolute powerhouse that redefines the premium smartphone experience. The Galaxy AI features are incredibly intuitive, making daily productivity seamless and live translations flawless. Its 200MP camera system captures breathtaking detail with unmatched low-light performance, and the zoom capabilities remain the best in the industry. The flat AMOLED display is blindingly bright and crisp, offering an immersive viewing experience while reducing glare significantly. Combined with exceptional battery life that easily lasts two days and the ultra-smooth performance of the latest processor, this phone is worth every single penny.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
(click to see the video)
Response from Samsung USBy R&R Team, October 7, 2026
Hello Saravanan Prabakar, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how much you are finding your new device to be a powerhouse during your usage, and that it feels so flawless. We have shared a link to the Samsung Support Team for your convenience. These experts can help you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
THIS PHONE IS AMAZING!
on October 7, 2026
Posted by: StolenDreams13
[This review was collected as part of a promotion.] I have the amazing s26 Ultra which I chose because I had the s25 ultra and loved it. I am so glad I chose to upgrade to the s26 ultra the AI features are absolutely insane! This phone is so fast and so smooth it will be hard for me to ever switch to another phone let alone a different brand. The camera on this phone is the best I have ever seen and I would hands down put any phone up against it and it will come out on top. It's unmatchable there's nothing I have ever had or used or seen that compares! You would not be disappointed in switching to the s26 ultra. The privacy screen that you can turn on and off which is the first I've seen that does that is amazing also. And this phone is super sturdy. Mine actually went through a bad motorcycle accident and it's actually kind of warped at the top kind of bent and everything still works perfect. I Am rough on phones I have dropped it a dozen times not once has anything cracked or broke. I will never stray from the S Series! Great job Samsung!!!!! You have a customer for life!
Value
5
Response from Samsung USBy R&R Team, October 7, 2026
Hey StolenDreams13, thank you for your feedback on your Samsung Galaxy S26 Ultra. We love hearing how much you are finding your new device to be such an amazing addition to your life, especially with Galaxy AI. We have provided a link to the Samsung Support Team to assist you any time you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
The Best decision ever
on October 7, 2026
Posted by: Tretre
[This review was collected as part of a promotion.] I'm so happy I chose the s26 ultra it was the best decision I made. I use the phone for everyday adventures.The start of the phone was easy. To transfer everything off the old note I had to the s26 was easy as well.All the games,music ,and photos were all in one place n simply to find. I only had to double check once to make sure everything was good on the s26 ultra. Navigating through the prompts where also top tier.i enjoyed the the phone narrates you thru samples of the device and show you how to enjoy the phone..
Value
5
Response from Samsung USBy R&R Team, October 7, 2026
Hey Tretre, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are finding this device to have been a great decision for your needs and wants. We hope you'll reach out to us again in the future if you have questions, or wish to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US