Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8 out of 5
4.8
(14,663 Reviews)
Open Ratings Snapshot
Rating breakdown 14,663 reviews
5 Stars
12,811
4 Stars
1,477
3 Stars
227
2 Stars
59
1 Star
89
66%of customers recommend this product. 
(
97 out of 148
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
4 out of 5
4
Nice improvement from my s23 ultra!
on March 15, 2026
Posted by: TheSamsungDude
[This review was collected as part of a promotion.] I've been a long time Samsung fan going back over a decade. My s23 ultra has served me really well, but I've been waiting for the right flagship to replace it. The s26 ultra was the one! I love the new phone after just over a week of using it. Meaningful feedback that I hope is considered for future iterations: please bring back the Bluetooth S Pen! I'm not sure where the stats came from that showed it not being used.. much but if you look on Reddit and other online sources there are tens of thousands of customers who are also in the same boat wishing the Bluetooth SPen would have been brought back this year. Aside from that, way to go. Battery life seems to be great. The phone is lightning fast. The camera is awesome. The Galaxy AI features are neat -- especially when it comes to AI features tied to the gallery and camera. Thx!
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
No, big inprovements.
on March 15, 2026
Posted by: Rtshchand
[This review was collected as part of a promotion.] I loved my Galaxy S23 Ultra, when fully charged it lasted more then a day and half without recharging. Camera and other features were excellant. One day it fell and cracked the screen. So i got S26Ultra.
Regarding Galaxy S26Ultra, its not much of an upgrade from S23Ultra, except it comes with Chalk full of AI features. The battery when fully charged doesn't even last a whole day with regular usuage.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamMarch 16, 2026
Hey Rtshchand, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We know how important your device is to you for a range of daily tasks, and that the lasting battery life is invaluable to your enjoyment. Your new device is designed to adjust to your consumption habits and maximize the battery automatically. If this is not your experience we have provided links to a few articles to help you maximize the battery life of your device. We have also provided a link to the complete manual for your device to help you discover new and enhanced features available on your device and integrate them in to your usage. We have lastly, provided a link to the Samsung Support Team to assist you if this experience continues with the battery life of your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung s26 Plus
on March 15, 2026
Posted by: Milesmans87
[This review was collected as part of a promotion.] Like everything about the Galaxy AI I use it for everything possible on my Samsung Ultra Plus 26
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazint device!
on March 15, 2026
Posted by: Artpit16
[This review was collected as part of a promotion.] The galaxy ai on this is amazing, big upgrade from my previous device
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Familiar with sleeker look.
on March 15, 2026
Posted by: PodcastAllday
[This review was collected as part of a promotion.] I'm an very happy with my Galaxy AI S26 Ultra. There are not many functional changes from my S24, but the voice activation and traction has been improved. I used it daily for work including taking clear pictures of equipment. The resolution is amazing. The sounds settings with my buds is also a great improvement. I line the Dobly sound quality.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The phone is great however...
on March 15, 2026
Posted by: Edge1866
[This review was collected as part of a promotion.] The phone husband great. However, disappointed that they removed the bluetooth stylus and I didn't see much change over the old s twenty five ultra
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung - and no other
on March 15, 2026
Posted by: Thejack
[This review was collected as part of a promotion.] From its amazing photo realism to the next generation of Samsung Ai - the ultra 26 is just a power house device that makes my life and that of so many countless others that make simpler. Calles are seamless, texting becomes natural, the photos capture your imagination and it's quickness, it's cool nature and it's bright and colorful screen makes out digital experience become magical !
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A big upgrade from my S24 Ultra.
on March 15, 2026
Posted by: JimDox
[This review was collected as part of a promotion.] My big motivation to upgrade to this phone is the camera and the "Galaxy Ai.". We do a lot of traveling and photograph, after which I create slide shows to show off where we've been. I used to use large digital cameras which were cumbersome to carry along. The cameras in these series of phones keep get better, and that makes each new video better quality, too.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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