Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(14,409 Reviews)
Rating breakdown 14,409 reviews
5 Stars
12,583
4 Stars
1,451
3 Stars
227
2 Stars
59
1 Star
89
66%of customers recommend this product.
(
97 out of
148)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5
My new Galaxi AI, samsung s 26 ultra
on March 16, 2026
Posted by: Dianis
[This review was collected as part of a promotion.] My new "Galaxy AI" is really cool and I can do a lot of new things, Im so excited to know all details, I got trade in discount and I was a great deal.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on March 16, 2026
Posted by: N8theGr8
[This review was collected as part of a promotion.] Coming from the S21 Ultra this thing is awesome. The phone looks good, I prefer the display on the S26 Ultra. It is very fast and very customizable with Good Lock.
"Galaxy AI" is amazing, still learning all that i can do.
I know that coming from the S25 the updates may not seem that big, but coming from the S21 series this is a huge improvement. Very happy with this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent and smart device
on March 16, 2026
Posted by: Surya08
[This review was collected as part of a promotion.] Excellent in the device performance and smart with Glaxy AI, the device is combination of sophisticated hardware and optimized software. It is evident with the first week of usage.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great improvements!
on March 16, 2026
Posted by: Freddyfresh
[This review was collected as part of a promotion.] Galaxy AI is faster and better with the s26 series. Having used the s24 ultra for 2 years, the s26u has more screen and is way more comfortable to hold, the design is beautiful and premium. The battery is long lasting and charging is fast like a rocket. The whole system works perfectly with the watch ultra and buds pro 4. Samsung leads with privacy screen as it has no competition.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's nice overall.
on March 16, 2026
Posted by: Jessieboo
[This review was collected as part of a promotion.] It's still new so I haven't explored all the features. I like how to you can transfer everything by device instead of calling the service provider. The transfer was smooth also.
Value
3
Response from Samsung USBy R&R Team, March 17, 2026
Hi there Jessieboo, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear that you are overall pleased with the inital usage and capabilities of your new device. We know it can take time to fully explore the enhanced capabilities and new features available on your device, and align the settings to your preferences. We have provided a link to the complete manual as a companion to your exploration. We have also shared a link to the Samsung Support Team for your convenience if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is undoubtedly the best phone right now
on March 16, 2026
Posted by: Will306Finest
[This review was collected as part of a promotion.] This galaxy has surpassed my expectations! From the 200mp camera to the privacy screen feature, it is the worth every penny! I commute daily to work, so watching movies on this amazing screen is a smooth experience. The galaxy AI features combined with the s-pen makes daily tasks a breeze! I can not express how much I love this phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek design with impressively advanced features
on March 16, 2026
Posted by: Here4sips
[This review was collected as part of a promotion.] Love the speed for videos and streaming. The suggestive AI content and tips of how to get the best use are awesome! I am cutting time in half with both spreadsheets and content creating! Both sides of the spectrum seem so adaptive to the individual using the program and device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love This New Phone
on March 16, 2026
Posted by: TheSpill
[This review was collected as part of a promotion.] Smooth and fast. Love the One UI 8.5 improvements.
Value
5
Written by a customer while visiting Samsung US