Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(14,408 Reviews)
Rating breakdown 14,408 reviews
5 Stars
12,582
4 Stars
1,451
3 Stars
227
2 Stars
59
1 Star
89
66%of customers recommend this product.
(
97 out of
148)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5
Upgrade from s23utra to s26ultra
on March 17, 2026
Posted by: Rickab57
[This review was collected as part of a promotion.] Loving the new features. Galaxy AI is working great. Horizon feature on the camera is out of this world. Gives me lots to play with now that I am retired.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
By far, greatest upgrade in years
on March 17, 2026
Posted by: SAMSUNGDIEHARDLOVER
[This review was collected as part of a promotion.] I upgrade my phones every 2 years. Going from the Samsung S24 to the S26, have raised the standards!!!! The privacy mode, more screen time, it does not get hot even during long gaming hours, the design (more comfortable to hold), the interface is even more refine/smooth, the Galaxy AI features and the list goes on and on!!! This phone have way too many features from which some are used once in awhile but most of them are extremely useful.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The screen
on March 17, 2026
Posted by: Ghasemkotlet
[This review was collected as part of a promotion.] in my opinion the screen is not as good as it used to be before . I can clearly see the physical pixels when i am looking at the screen very closely which was impossible to see on my s24 ultra I know that's because of this new privacy display but for people like me who doesn't use that option Is a downside. Also I would like to have a bigger battery.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Best phone of 2026
on March 17, 2026
Posted by: maxluma
[This review was collected as part of a promotion.] I have tested my Samsung s26 ultra and got stunned with the new privacy display and also the Galaxy AI features loaded with it. The customization is limitless. Still exploring new new things.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy Game Changer
on March 16, 2026
Posted by: Sarahzar
[This review was collected as part of a promotion.] I'm honestly obsessed with the Samsung S26 Ultra! My favorite part has to be the camera quality. It's a total game changer not having to lug around a separate camera to get professional looking shots. I've also been messing around with the Galaxy AI features lately and have been having a blast creating and enhancing images. I'm looking forward to exploring more advanced and automated productivity features. My Samsung ecosystem just keeps growing and I'm really hyped to add the Galaxy S26 Ultra to the family!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Dislike the fact that the unlock needs 6 digits
on March 16, 2026
Posted by: LUIPD17
[This review was collected as part of a promotion.] Like my device for playing Pokémon GO and it's good and fast for this to be possible
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Win Some, Lose Some.
on March 16, 2026
Posted by: Luce
Pros: Improved camera and new camera features like Super Steady and Horizontal Lock. Better performance, privacy screen, and AI nudge. Better physical build too.
Cons: They took away Samsung messages. Google messages has no organization to it and zero aesthetic appeal, so be prepared to have to deal with every spam text and verification code going straight to your main chat category. Lastly, they make you have to use their keyboard for the nudge features. This wouldn't be a problem if their keyboard weren't absolutely horrible at autocorrect. It won't do it in most apps, and sometimes it autocorrects to nonsense. It rarely functions correctly. Additionally, they removed the BLE S Pen, so the new version is a downgrade that can't control media playback or be used as a capture button.
Overall, it's kind of a trade-off for features they haven't actually ironed out yet (compared to the S24 Ultra).
No, I would not recommend this to a friend.
Features
3
Performance
4
Design
5
Value
2
Response from Samsung USBy R&R Team, March 17, 2026
Hey Luce, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are enjoying the enhanced camera quality, horizontal lock, and performance of your new device. We have provided a link to the complete manual for your device to help you adjust the messaging settings, keyboard settings available on your device, as well as the voice commands and hand gestures you can use with your camera. We have also shared a link to an article to help you with the redesigned S Pen features of your device. Lastly, we have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The New Ultra 26 Feels Powerful. It's the Future
on March 16, 2026
Posted by: UltraLegacy
[This review was collected as part of a promotion.] Galaxy AI marks the moment the future truly arrives. With phenomenal intelligence and flawless design, every detail, from its feel to its effortless responsiveness, makes it irresistible. Acting as a seamless personal assistant, it anticipates your needs, simplifies your day, and redefines what’s possible with a smartphone. Samsung isn’t just innovating; it’s shaping what comes next.
Value
5
Written by a customer while visiting Samsung US