Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8 out of 5
4.8
(13,655 Reviews)
Open Ratings Snapshot
Rating breakdown 13,655 reviews
5 Stars
11,919
4 Stars
1,380
3 Stars
215
2 Stars
56
1 Star
85
65%of customers recommend this product. 
(
94 out of 145
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5 out of 5
5
S26U 1TB AWESOME PERFORMANCE
on March 18, 2026
Posted by: Mostplease
[This review was collected as part of a promotion.] Coming form the s22u, this is a great change. Speed on phone is great noticeable difference. With 16gb of ram will have this phone for a long time. No issues with any of my home device.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this product it has great features
on March 18, 2026
Posted by: Therealslimshady718
[This review was collected as part of a promotion.] I love everything about the Galaxy AI there's nothing like the Galaxy s26 ultra and the history of phones
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Not great - Bloatware Fest
on March 18, 2026
Posted by: Skeptical Customer
The Phone is nice. The bloatware is horrible. Even after you turn it off it keeps coming back. I upgraded from a S22 and it overwrite most of my settings and just took control of my phone. There are slot of things I don't want to use on here (I have my own software preferences) yet I can't turn the Samsung feature off. Dex has gotten clutzy too. It does not work as well as on previous versions of the phone. Time will tell, but I am not sure I am happy with this upgrade.
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
5 out of 5
5
Design
3 out of 5
3
Value
2 out of 5
2
Response from Samsung USBy R&R TeamMarch 19, 2026
Hello Skeptical Customer, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know how distressing it can be when you are attempting to best align the settings to your preferences, and disable features you are not seeking to use on a daily basis. We have provided links to the complete manual and the Samsung Support Team to help you accomplish this task and ensure your device is operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Minimal Updates
on March 18, 2026
Posted by: Pratik1794
[This review was collected as part of a promotion.] While the privacy screen is good option, the specs dont justify an update over the galaxy S25 Ultra, whould wait for the next series to upgrade
The AI feature is great where you can search from any screen is definetely a bonus, making it so much easier to search, great AI advancement use Bixby and Gemini
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features, easy to use, beautiful display!
on March 18, 2026
Posted by: TaterH8917
[This review was collected as part of a promotion.] The galaxy ai is so easy to use, and also life changing!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great AI to change photos
on March 18, 2026
Posted by: RC8888
[This review was collected as part of a promotion.] I was amazed how easy, and prefect the AI function can alter a photo with the result I desire.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is amazing
on March 18, 2026
Posted by: Fonzie909Love
[This review was collected as part of a promotion.] "Galaxy Ai" i use it for every thing games movies pictures for work best s26 ultra higher quality every happy with the purchase
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I enjoy the small upgrades it features
on March 18, 2026
Posted by: Boatsman
[This review was collected as part of a promotion.] Galaxy AI took a huge step forward and I enjoyed the use of it. I use the Samsung ecosystem and have the Galaxy book 5 pro, and the tab s11. I use everything together for learning AI and the user of AI for app development
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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