Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(7,466 Reviews)
Rating breakdown 7,466 reviews
5 Stars
6,547
4 Stars
735
3 Stars
114
2 Stars
28
1 Star
42
69%of customers recommend this product.
(
59 out of
86)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
1
Display hurts my eyes
on April 8, 2026
Posted by: Clay
from Tx
I loved this phone but unfortunately had to return it i love the size the battery was good the camere was a nice upgrade from the last phone i had felt good in my hand but the screen somthing about the screen it strains my eyes out. I can only use the phone for 5 to 10 minutes tops before I start getting a really bad headache so overall all good phone for some but not for me sadly the display was not the best you can see pixels its noticeable i really wish they would fix this but they wont and the Samsung message sad to see that the 26 dont have it and no longer will
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, April 9, 2026
Hello Clay, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how important the prolonged usage of your device is to you every day, and wanting to be able to view your device comfortably. The Privacy Display on your device is a setting that can be disabled or only enable during app usage you feel would be needed, to help prevent this irritation you mention experiencing. We have provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is awesome
on March 12, 2026
Posted by: KPGGMIAMI
[This review was collected as part of a promotion.] I was ansious to get my phone and I loved it. Will never change my Samsung to another brand ❣️❣️
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This phone is amazing
on March 13, 2026
Posted by: Bossy1
[This review was collected as part of a promotion.] I really do love this phone it is amazing the photos or excellent quality I love how easy it is to customize the only one downfall is that you cannot download Samsung messages on this phone and I customize my messages a lot with Google messages you cannot do that very limited on what you can do the Galaxy AI part of this phone is amazing so many great features definitely would advise people to get it
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra phone to get the work done
on March 23, 2026
Posted by: Ultraman
[This review was collected as part of a promotion.] Love the screen, the keyboard is the right size for typing. The cameras are excellent with the different zoom options. The versatility of the camera makes it a powerful capture device. The phone is fast and smooth in running all the apps. Galaxy AI companion is very helpful for me in fixing photos in post.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product has a unique way that no other phone
on March 24, 2026
Posted by: Menace13
[This review was collected as part of a promotion.] So I use my phone for pictures which has an incredible camera zoom to it also to do work with galaxy AI is extremely helpful I love this phone the privacy screen that you can turn. On and off I use it for all around tasks it can do anything you ask it to
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Display is Disappointing
on March 27, 2026
Posted by: Jazzandy
[This review was collected as part of a promotion.] I prefer my S25 Ultra over the 26 Ultra.
The display is less bright and vivid and the display gives headaches almost daily
The other upgrades are so minimal it was not worth upgrading, especially the camera.
The 25 Ultra is a gimmick phone with a cool privacy display feature that isn't worth it
Value
3
Response from Samsung USBy R&R Team, March 27, 2026
Hello Jazzandy, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how frustrating it is when your new device is not meeting your expectations. We have provided a link to an article to help you maximize your experience with your camera. We have also provided a link to the complete manual to help you adjust the settings around your new Privacy Display to align to your preferences, and be able to experience the brightness you are seeking, and have the privacy enable for specific settings and times when you are seeking this feature. We have also provided a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Great phone feel
on April 2, 2026
Posted by: LapSung
[This review was collected as part of a promotion.] Feels very good in hand(s), fast, responsive, galaxy ai is pretty cool coming from the competition. Much more intuitive and very excited to learn more about the phone since my switch
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is great and I like it
on April 3, 2026
Posted by: Ibrophon
[This review was collected as part of a promotion.] This phone is great and I like every bit of it. I don't have any complains and its normal.
Value
5
Written by a customer while visiting Samsung US