Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(7,466 Reviews)
Rating breakdown 7,466 reviews
5 Stars
6,547
4 Stars
735
3 Stars
114
2 Stars
28
1 Star
42
69%of customers recommend this product.
(
59 out of
86)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5
Convenience
on April 10, 2026
Posted by: VoidDomain
[This review was collected as part of a promotion.] S26 Ultra is light. Functions fast. Great for a tool at work. Superior camera and options.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Very Nice Upgrade
on April 10, 2026
Posted by: hmscook
[This review was collected as part of a promotion.] Upgrading was well worth it and effortless. New phone arrived and with in a very short period of time it was activated and nearly 400gb of data transferred. All of my settings were transferred as well. Phone has worked flawlessly. It also appears to charge faster. Galaxy AI feature has also improved. Very pleased with this excellent upgrade.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best PRIVACY and Technology/Galaxy A.I. !
on April 11, 2026
Posted by: LatingoBull
[This review was collected as part of a promotion.] Huge camera upgrade from my s23Ultra. The Privacy screen is not a gimmick! It is a game changer! I finally tried the A.I. features on the S26. The S23Ultra was in the infant stage, I love how the GoodLock app has made this feature even more useful!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Highly satisfied.
on April 11, 2026
Posted by: Dogmaticlord
[This review was collected as part of a promotion.] The Galaxy AI is very useful when deleting unwanted items from photos. Overall the Galaxy series has been a great phone to have. The one downfall is Samsung removing the SMS text feature from the S26. The protective cases are better especially the UAG having a clip on the back the can be used for a stand and a way to hold onto the phone while taking pics.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great Camera. Fast
on April 12, 2026
Posted by: SenseiD
[This review was collected as part of a promotion.] Love the camera. I can take great pictures and make amazing videos with ease. I use it for a few tasks at work and it is very fast. Love the S Pen as well.
It connects really fast with other Samsung devices and most branded android as well.
It connects really fast with other Samsung devices and most branded android as well.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
This Phone has TooMuch Going On Even for Me
on April 13, 2026
Posted by: MagyckDance
[This review was collected as part of a promotion.] Not a happy camper. Opened voice mail then told I have to pay for it. AI keeps popping up and I have no clue what good it does me. I use my phone as a phone and play a few games. It's been heck figuring out how to do things like add sounds to different areas, like Messages and incoming calls. I add one sound then that sound is on other things I didn't add it to. Samsung used to be my favorite device (I have a PC plus tablets) but it's too much other stuff for regular people like me.
Value
2
Response from Samsung USBy R&R Team, April 14, 2026
Hi there MagyckDance, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We completely understand how frustrating it can be when your device is not meeting your expectations in functionality. We have provided links to resources to help you discover the capabilities and features of Galaxy AI and integrate them in to your usage, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further any time you have questions, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
The last smartphone I will ever need..for a while.
on April 13, 2026
Posted by: Aria
from Springfield, Mo
By far the best phone I've ever owned. I don't think I will need a new phone for a long time. Well worth the switch from the 25fe. The battery life is unbelievable and it's much easier to hold. The camera is wild and actually makes my selfies look how I see myself in the mirror. I love the AI feature upgrades and the privacy screen. I'm so so happy with my new phone thank you Samsung.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Absolutely Love this phone!
on April 16, 2026
Posted by: Beccaluv
[This review was collected as part of a promotion.] I absolutely love this phone! Runs so fast and doesnt have any bugs. My old phone moved slow and sometimes froze. This phone though a complete game changer. I use my phone for work so I need a phone that moves fast and this does the job. The privacy screen feature is a amazing touch. I love that I can turn it on and no one can see my screen! And of course having the S pen is always great! The camera on this phone is a absolute beast. Best camera i have ever seen on a phone! My pictures always come out amazing. And the battery life is great. Last all day with out having to worry about putting it on charge. And pairs excellent worth my galaxy watch!
Value
5
Written by a customer while visiting Samsung US