Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8 out of 5
4.8
(7,466 Reviews)
Open Ratings Snapshot
Rating breakdown 7,466 reviews
5 Stars
6,547
4 Stars
735
3 Stars
114
2 Stars
28
1 Star
42
69%of customers recommend this product. 
(
59 out of 86
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5 out of 5
5
Knocked off the park as usual
on April 3, 2026
Posted by: GalaxiesUltra4eva
[This review was collected as part of a promotion.] It is impressive how year after year the improvement can still be felt and noticed from the first time you power the device. The new UI feels odd for the first day or two, and then you forget you used to have something different. The AI is so subtle yet game changing is impressive.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Looks good.
on April 4, 2026
Posted by: Jeegibeng
[This review was collected as part of a promotion.] I am still learning how to fully utilize the Galaxy AI feature and hopefully it is gonna be a breeze.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The s26 ultra is new and improved
on April 5, 2026
Posted by: Bistro1439
[This review was collected as part of a promotion.] So I tired out the new galaxy ai generative ai and I have to say it's been a lot of fun. Bringing promps to life in different styles. The image creating is fun. The galaxy Ai is a main focus on this s26 ultra. I use it in my group chats for my friends and for work.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love this phone!
on April 6, 2026
Posted by: SamsungFan
[This review was collected as part of a promotion.] I think this device is the one I've been waiting for years. I love to use the integration of the Samsung apps between my work and my personal email and calendars. It allows me to have one spot to go see what is going on in my day without having to put personal events on my work calendar or work items on my personal calendar. Bixby is great helping me figure out what's on my agenda and how to tackle it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my s26 Ultra
on April 8, 2026
Posted by: noxorsmth
[This review was collected as part of a promotion.] I got my phone a couple of days early, and have been using it daily since. I don't use very many Galaxy AI features, but when I tried them out, they looked great. I love how useful the Privacy Display is when I'm commuting, or just in public. My phone hasn't given me a single issue, the performance is great for light PC game emulation, the screen is beautiful and very bright, the battery lasts all day even when I have it limited to 85%, and when I do end up getting low in battery, it charges insanely fast. I don't think anyone could pay me enough money to get rid of this phone, until Samsung releases a better one at least. The ecosystem with my Samsung tablet and Buds 3 Pro is amazing as well, the auto switch feature gives me a little trouble from time to time, but it's never a huge issue. switching to this phone from my old s22 ultra was very fast, and very effective.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic phone
on April 9, 2026
Posted by: rizzyc
[This review was collected as part of a promotion.] Im loving the new S26 ultra. It ticks all the boxes for my daily use.
The s pen is a wonderful tool for productivity in my field of work.
I am impressed with the camera and it is a welcome upgrade from my previous device.
The galaxy AI features work great for editing photos, call translation, and even text editing before sending an email.
Overall I am very happy with the upgrade
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Still Stunning After All These Years
on April 9, 2026
Posted by: WEW992
[This review was collected as part of a promotion.] After a decade of using the Galaxy series phones I am again impressed by the phone, it's design, the many features including but not limited to the Galaxy AI which helps with simple tasks like setting appointments, searching for an object based on an image, to manipulating my photos.
Hands down the best pocket super computer humanity has ever produced.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 Great Phone
on April 10, 2026
Posted by: Tigger
[This review was collected as part of a promotion.] Galaxy AI - this seems to be a great feature, but seeing how I'm new to it, I don't use it very often. I've played around with it on my new S26 Ultra & I like it and it does what is supposed to do. When I did try AI, I had fun with it. I'm kinda old school when it comes to stuff like AI, but it's a great feature to have on the phone.
Now for more info on my new S26 - the processing system in this phone is amazing. I've watched movies, played games, streamed movies from my phone to my TV and the picture clarity was great. The colors are wonderful and vibrant. This was a great switch for me
Value
5 out of 5
5
Response from Samsung USBy R&R TeamApril 10, 2026
Hi there Tigger, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear how pleased you are with the features and processing power of your new device. We have provided a link to an article to help you become more familiar with the Galaxy AI available on your device to help you integrate it more in to your usage. We have also provided a link to the Samsung Support Team to assist you any time you have questions about your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
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Written by a customer while visiting Samsung US
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