Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(13,564 Reviews)
Rating breakdown 13,564 reviews
5 Stars
11,840
4 Stars
1,371
3 Stars
212
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
144)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5
Well rounded and polished phone
on March 22, 2026
Posted by: HonestV
[This review was collected as part of a promotion.] Normaly I upgrade my galaxy phones every year, but last year I skipped on S25 ultra. I thought there wasnt much of improvement over S24 ultra, and my phone handled everything I threw at it. This year I decided to give the S26 ultra a try. I wasnt dissapointed at all. Display is great, I like the new rouned edges and overall design. Cameras are deffinetly better and my favorite future is AI photo editing. The only thing I would be happy to see is a 7000mah battery or higher. Sometimes with my calls and some online browsing battery gets down to 25% or lower by the end of the night. It would be nice to see an improvement in this department. I also think since charging wattage is higher, Samsung should've included a 65w charger. I still have a charger from my Note 20 that I use, so it would be a nice gesture to include charger at least every 2-3 releases.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent phone, fast and responsive
on March 22, 2026
Posted by: Cartmanny68
[This review was collected as part of a promotion.] Easy to set up out of box. Thin design. Unsure on the rounded corners yet as was used to previous models. Phone is very fast and very responsive. Took some getting used to location of various settings. Love that the software was not overloaded with games, that was a much appreciated change from part models. There are some thing that wish were not forced when setting up the phone but can go turn thing off later once you fine then.
Galaxy AI has some cool features but some were forced during setup again which was frustrating. Would prefer things not be forced and be a choice after the setup is done. Otherwise the overall experience has been fantastic. Super fast, very responsive, the finger print reader is lightening fast, battery life has been excellent, and it was straight forward to get the phone up and going and set how I prefer. The privacy features like interesting though not sure have much need for it myself. The Galaxy AI circle and search is very cool and works great. Really very happy with the phone and experience this far.
Galaxy AI has some cool features but some were forced during setup again which was frustrating. Would prefer things not be forced and be a choice after the setup is done. Otherwise the overall experience has been fantastic. Super fast, very responsive, the finger print reader is lightening fast, battery life has been excellent, and it was straight forward to get the phone up and going and set how I prefer. The privacy features like interesting though not sure have much need for it myself. The Galaxy AI circle and search is very cool and works great. Really very happy with the phone and experience this far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderfully powerful
on March 22, 2026
Posted by: Cnvtablebug
[This review was collected as part of a promotion.] I love this thing! It works so beautifully. It's always running smoothly and fast. The design of the phone is immaculate.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Lighter phone. Issues with aesthetics and software
on March 22, 2026
Posted by: SamsungKat
[This review was collected as part of a promotion.] Phone is lighter. However the pedestal 3 cameras sit on is not aesthetic at all. Also the new Galazy AI that runs the photo editing sucks! Pleaee bring back the previous editor and remove the automatic editor which ruins photos.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S26 ultra
on March 22, 2026
Posted by: Pinball215
[This review was collected as part of a promotion.] Galaxy AI is truly amazing as with the Galaxy S26. Nothing like it has ever been created prior. Fast internet, storage space, camera all together compliment how amazing this device truly is.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
Features lost!
on March 22, 2026
Posted by: None
I can't even paste out of a text message. This really sucks big time.
Very hard if not impossible to use voice to text and try to add punctuation even as simple as a period very harder to use than my Galaxy s20 Ultra.
What happened to my $30 discount and the other benefits I should have since I wasted 1500+.
Why in hell is the annoying underscore added to perfectly good words like" happened" above.
Not happy at all. Why the lost features?
Very hard if not impossible to use voice to text and try to add punctuation even as simple as a period very harder to use than my Galaxy s20 Ultra.
What happened to my $30 discount and the other benefits I should have since I wasted 1500+.
Why in hell is the annoying underscore added to perfectly good words like" happened" above.
Not happy at all. Why the lost features?
Response from Samsung USBy R&R Team, March 23, 2026
Hey None, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We know it can be frustrating when your device is not meeting your expectations or operating as expected. We have provided links to the complete manual and the Samsung Support Team to help you best align the settings to your preferences, troubleshoot any frustrations, or answer any questions you may have about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
That's amazing cellphone, loving edges
on March 22, 2026
Posted by: EdTLM70
[This review was collected as part of a promotion.] GALAXY AI on the photos spectacular and exotic, it's like a pro camera.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing phone.
on March 22, 2026
Posted by: CRMXCIV
[This review was collected as part of a promotion.] Switched over to the s26 ultra and I absolutely love it, I love the privacy display, the camera, the feel of the phone and especially the Galaxy AI it's honestly incredible, I also bought the Galaxy watch 8 classic and it's very nice!
Value
5
Written by a customer while visiting Samsung US