Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(13,283 Reviews)
Rating breakdown 13,283 reviews
5 Stars
11,606
4 Stars
1,338
3 Stars
202
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
91 out of
139)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5
Amazing Phone!
on June 2, 2026
Posted by: Tracie
[This review was collected as part of a promotion.] This phone has so many great features that I haven't had the time to explore them all! And Galaxy AI is so helpful in all things. Especially when it some to being a phone assistant! Im sure that not all Galaxy AI do but it is amazing to what Samsung has done with this Galaxy S26 Ultra.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
The camera takes stunning pictures
on June 11, 2026
Posted by: RGhost
[This review was collected as part of a promotion.] So far I am impressed with the options you have with the AI.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra means ULTRA!
on June 12, 2026
Posted by: Big4you
[This review was collected as part of a promotion.] I’ve been living with the Galaxy S26 Ultra as my daily driver for a few months now, and coming from older flagships, it’s a beast—but a much more manageable one.
The first thing you notice is the feel. Samsung shaved down the thickness to under 8mm and dropped a little weight, which makes a huge difference if you're holding your phone for hours gaming or reading. The screen is a massive 6.9-inch canvas, but the real party trick is the new Privacy Display toggle. When I'm out in public or commuting, turning it on blacks out the screen for anyone looking from the side. The trade-off is that even when it’s off, the screen colors look just a tiny bit less vibrant from wide angles compared to last year, but for the privacy, I’ll take it.
Performance is flawless. The Snapdragon 8 Elite Gen 5 handles demanding mobile games and heavy multitasking without breaking a sweat or turning the back glass into a heating pad. Battery life easily pushes into a second day of heavy use, and the faster wired charging means I'm not tethered to a wall for long.
Galaxy AI is where this phone actually changed my daily routine. I used to think phone AI was just a gimmick, but "Now Brief" is incredibly useful—it combs my morning emails and highlights flight updates or schedule changes before I even think to check. For camera work, the new f/1.4 aperture captures clean shots in low light, but the "Photo Assist" generative editing tool is the real fun.
The first thing you notice is the feel. Samsung shaved down the thickness to under 8mm and dropped a little weight, which makes a huge difference if you're holding your phone for hours gaming or reading. The screen is a massive 6.9-inch canvas, but the real party trick is the new Privacy Display toggle. When I'm out in public or commuting, turning it on blacks out the screen for anyone looking from the side. The trade-off is that even when it’s off, the screen colors look just a tiny bit less vibrant from wide angles compared to last year, but for the privacy, I’ll take it.
Performance is flawless. The Snapdragon 8 Elite Gen 5 handles demanding mobile games and heavy multitasking without breaking a sweat or turning the back glass into a heating pad. Battery life easily pushes into a second day of heavy use, and the faster wired charging means I'm not tethered to a wall for long.
Galaxy AI is where this phone actually changed my daily routine. I used to think phone AI was just a gimmick, but "Now Brief" is incredibly useful—it combs my morning emails and highlights flight updates or schedule changes before I even think to check. For camera work, the new f/1.4 aperture captures clean shots in low light, but the "Photo Assist" generative editing tool is the real fun.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra is just great fast phone I love i
on June 13, 2026
Posted by: Stevef
[This review was collected as part of a promotion.] This device truly stands out. It’s lightning fast, making everything feel seamless. The display is gorgeous—large, vibrant, and with colors that pop right off the screen. And the camera? It’s a game-changer. Every shot I’ve taken is bursting with detail and lifelike color. Honestly, using this device is simply a joy—it’s exceeded my expectations in every way.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone!
on June 15, 2026
Posted by: themarcherZ
[This review was collected as part of a promotion.] Screen is incredible, cameras are amazing. Battery life isn't too bad, and I love a big phone so this is just awesome
Value
5
Response from Samsung USBy R&R Team, June 16, 2026
Hi there ThemarcherZ, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are loving the enhanced display quality and features, camera capabilities, and that you are finding this device able to keep up with your usage during the day. We have provided links to articles to help you maximize the battery life, discover the capabilities of Galaxy AI, and best align the settings to your preferences. We have also provided a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing device, galaxy AI not sure.
on June 16, 2026
Posted by: TripsnFell
[This review was collected as part of a promotion.] I use my device for work mostly. I don't know what I was expecting to jump out of the box with the Galaxy AI but I feel as though the directions to use it are unclear to me. I think, no, I know it can be an amazing addition to my tools and work. I just simply do not know how it is supposed to be used or accessed.
Value
4
Response from Samsung USBy R&R Team, June 17, 2026
Hey TripsnFell, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are finding this device to be a good companion for your work needs. We know it can take time to fully explore your device, especially the ways you can use Galaxy AI, and integrate them in to your usage. We have provided a link to an article to assist you with these features at your convenience. We have also provided a link to the Samsung Support Team to assist you further if you have any questions during your exploration. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Another one!!!!
on June 16, 2026
Posted by: Bonniebaebee
[This review was collected as part of a promotion.] I've had a lot of phones over the years, and I'm a bit of a tech nerd, so I tend to be pretty picky. The S26 Ultra is honestly the first phone in a long time that made me excited to use it every day.
The camera is incredible!!!! I have five cats, two kids, and I'm constantly taking random pictures of food, and this phone makes all of them look amazing with very little effort on my part...thank goodness... The battery life has also been fantastic. I can spend all day scrolling, watching videos, taking photos, and handling work stuff without feeling like I'm living next to a charger or outlet.
The screen is absolutely freaking gorgeous. Everything looks crisp, bright, and smooth. Once you get used to it, other phones start feeling very underwhelming. The AI features are actually useful too, which Tbh i hate admitting.
As someone who is heavily invested in the Samsung ecosystem with a Samsung watch, earbuds, TVs, appliances, and more, everything works together seamlessly.
My only complaint is that Samsung keeps making me want the next shiny thing. I already find myself looking at Fold phones even though this one is amazing. 😂
Overall, if you're considering the S26 Ultra, I absolutely recommend it. It's powerful, reliable, and feels like a premium device in every way. Worth every penny. 📱✨
The camera is incredible!!!! I have five cats, two kids, and I'm constantly taking random pictures of food, and this phone makes all of them look amazing with very little effort on my part...thank goodness... The battery life has also been fantastic. I can spend all day scrolling, watching videos, taking photos, and handling work stuff without feeling like I'm living next to a charger or outlet.
The screen is absolutely freaking gorgeous. Everything looks crisp, bright, and smooth. Once you get used to it, other phones start feeling very underwhelming. The AI features are actually useful too, which Tbh i hate admitting.
As someone who is heavily invested in the Samsung ecosystem with a Samsung watch, earbuds, TVs, appliances, and more, everything works together seamlessly.
My only complaint is that Samsung keeps making me want the next shiny thing. I already find myself looking at Fold phones even though this one is amazing. 😂
Overall, if you're considering the S26 Ultra, I absolutely recommend it. It's powerful, reliable, and feels like a premium device in every way. Worth every penny. 📱✨
Value
5
Response from Samsung USBy R&R Team, June 17, 2026
Hi there Bonniebaebee, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear that you are so pleased with your investment in a new device, and that the display quality, camera, and additional capabilities make it feel worth every penny to you every day. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4
LOVE EVERYTHING except...
on June 20, 2026
Posted by: Rivmomm
I absolutely LOVE my Samsung 26ultra, but HATE that you can no longer use your stylus as a remote for your camera! I take so many pictures, and now i miss so many because of this update.
I don't get it, why would Samsung go backwards from the service they already had???
I don't get it, why would Samsung go backwards from the service they already had???
Written by a customer while visiting Samsung US