Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(13,542 Reviews)
Rating breakdown 13,542 reviews
5 Stars
11,821
4 Stars
1,369
3 Stars
211
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
144)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
2
Just Okay
on March 28, 2026
Posted by: Aurelius
[This review was collected as part of a promotion.] The phone is just okay. It's loaded with a bunch of Galaxy AI features most people won't care about or even want.
The privacy display is a cool feature in theory, but that's where it ends. In reality the privacy display just dims the screen and makes it a little darker when viewed from an angle, but it is still easily viewable and readable. Hopefully Samsung will improve the privacy display if they continue to use it on future models.
The material the phone is made of is also subpar. Just from trying on 2 different cases there is a spot on my phone where the colour has been rubbed off.
It's a shame Samsung chose to spend so much time pushing features nobody wants, while completely neglecting any development or improvement of hardware and features their customers have been asking for for years now.
Value
2
Response from Samsung USBy R&R Team, March 30, 2026
Hello Aurelius, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how disappointing it can be when your device is not meeting your expectations. We have provided a link to the complete manual for your device to help you adjust the settings to maximize the new Privacy Display, and potentially only enable for specific apps to help you also have the brightness you may be seeking at other times. We have also provided a link to the Samsung Support Team to assist you with the hardware frustrations you mention experiencing with your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Great so far
on March 28, 2026
Posted by: PS8RST
[This review was collected as part of a promotion.] I've had this phone for 2 weeks so far. It is performing well and charges quickly. Smart Switch worked well to transfer data from my previous model. I love the cobalt violet color. I haven't had a chance to use Galaxy AI very much yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Refined, Powerful, and Beautiful Design”
on March 28, 2026
Posted by: TechMechanic
[This review was collected as part of a promotion.] Upgrading from my previous device, this phone feels like a big step forward in every way. The battery life is noticeably better and easily lasts through a full day of use without any concerns. The display is sharper, brighter, and more vibrant, making everything from videos to everyday use look great.
The S Pen feels more refined and responsive, which makes it much more enjoyable to use for notes and quick tasks. The overall design is also more attractive and feels premium in hand.
Galaxy AI features have been a nice addition and actually useful in day-to-day use, helping streamline tasks and improve the overall experience.
Overall, this device feels faster, smoother, and more polished. It was absolutely worth upgrading.
The S Pen feels more refined and responsive, which makes it much more enjoyable to use for notes and quick tasks. The overall design is also more attractive and feels premium in hand.
Galaxy AI features have been a nice addition and actually useful in day-to-day use, helping streamline tasks and improve the overall experience.
Overall, this device feels faster, smoother, and more polished. It was absolutely worth upgrading.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing New Phone
on March 28, 2026
Posted by: JonBet
[This review was collected as part of a promotion.] I absolutely love my new S26 Ultra, replacing my S22 Ultra. The S pen works flawlessly and I use it all the time. The Galaxy AI is intuitive and easy to use also. The colors on screen and in pictures are stunning. The camera is even much better than my last one. I can almost see the USA flag on the moon. The size and weight are perfect too. Love the huge 512GB memory, don't think I will ever fill it up even though I take lots of pictures. Also, don't get me started on the sound quality...unbelievable! I turned it all the way up with no perceivable distortion...crystal clear. Just AMAZING.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Samsung Galaxy s26ultra
on March 28, 2026
Posted by: NanaApraku
[This review was collected as part of a promotion.] I changed from the s24 fe to the s26 ultra recently. I live this phone soo much and the Galaxy AI features on here are fast and it really makes your life easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device
on March 28, 2026
Posted by: Jason40065
[This review was collected as part of a promotion.] This entire phone from start to finish is completely incredible the AI on it the voice of recognition the features just too many things to list very very impressed. Just need to learn how to use it now it does twice as many things as it's s24 predecessor. Very pleased with it overall.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone! Always trust Samsung phones.
on March 28, 2026
Posted by: EEstra26
[This review was collected as part of a promotion.] The Galaxy AI is great when needing a quick and reliable answer. Works great when needing it for school help.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Powerhouse with Pro AI Features
on March 28, 2026
Posted by: TechWrenchPro
[This review was collected as part of a promotion.] After upgrading to the Samsung S26 Ultra, the performance jump is immediately noticeable. The camera hardware is top-tier, but what really stands out is the integration of Galaxy AI. I've been using the AI-powered photo editing tools to clean up my project photos, and the real-time transcription features have made keeping track of my notes much easier. It feels like a genuine productivity tool rather than just a phone. The display is incredibly bright even in direct sunlight, and the battery life easily gets me through a full day of heavy use.
Value
5
Written by a customer while visiting Samsung US