Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(13,539 Reviews)
Rating breakdown 13,539 reviews
5 Stars
11,818
4 Stars
1,369
3 Stars
211
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
144)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5
Great phone
on March 30, 2026
Posted by: Buttapeacan
[This review was collected as part of a promotion.] I absolutely LOVE my Samsung 26 Ultra. I love the colors they chose I have the purple one my favorite color. The features are unmatched. The camera which I use often has features to enhance every aspect of your photos. Also the Galaxy AI feature is also extremely helpful. Overall this phone has everything you need and then some. Highly recommend if you are an android user.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
This product has great features.
on March 30, 2026
Posted by: Germano2511
[This review was collected as part of a promotion.] I’ve been using a Samsung Galaxy phone for a while now, and overall it’s a really solid device. The screen is bright and super clear, which makes watching videos and scrolling feel smooth and enjoyable. Performance is fast, apps open quickly, and everything runs without issues.
One thing I really like is the AI features — they actually make a difference. From improving photos to helping with everyday tasks, it feels smart and useful, not just a gimmick.
The camera is another big plus — pictures come out sharp with great detail, even in low light. Battery life is also reliable and gets me through most of the day.
I also appreciate the privacy features and secure mode. It gives extra control over apps and personal data, which is important nowadays.
The only downside is the price. It’s definitely expensive, and not everyone will feel like it’s worth it. But you do get premium quality and features.
Overall, it’s a great phone if you’re willing to invest in it, but if you’re on a budget, there are cheaper options that still perform well.
One thing I really like is the AI features — they actually make a difference. From improving photos to helping with everyday tasks, it feels smart and useful, not just a gimmick.
The camera is another big plus — pictures come out sharp with great detail, even in low light. Battery life is also reliable and gets me through most of the day.
I also appreciate the privacy features and secure mode. It gives extra control over apps and personal data, which is important nowadays.
The only downside is the price. It’s definitely expensive, and not everyone will feel like it’s worth it. But you do get premium quality and features.
Overall, it’s a great phone if you’re willing to invest in it, but if you’re on a budget, there are cheaper options that still perform well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
An excellent iteration.
on March 30, 2026
Posted by: RougueZero
[This review was collected as part of a promotion.] Lightning fast! This phone carries with it an improvement with just about every feature my S23 had. The Galaxy AI is really quick, and has already helped me with a number of issues.
If you do choose to purchase this phone you won't regret it. It's powerful, sleek, and lovely to look at.
The S pen boasts some wonderful features that you can use. There's a learning curve, but you'll enjoy it. The camera is also very impressive. The best new feature is the built in privacy screen. What a great idea!
Overall I highly recommend this product if you're in the market.
If you do choose to purchase this phone you won't regret it. It's powerful, sleek, and lovely to look at.
The S pen boasts some wonderful features that you can use. There's a learning curve, but you'll enjoy it. The camera is also very impressive. The best new feature is the built in privacy screen. What a great idea!
Overall I highly recommend this product if you're in the market.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The s26 ultra
on March 30, 2026
Posted by: Titan4365
[This review was collected as part of a promotion.] This phone and it's systems like the Galaxy AI is as advertised. The speed and clarity of this phone is great. The privacy screen is wonderful in public. The Galaxy Ai works great you speak and the phone reacts, you need to try this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Ultra Phone
on March 30, 2026
Posted by: Msg4869
[This review was collected as part of a promotion.] I have been using my Samsung S26 Ultra for about 3 weeks. In my opinion this is a huge improvement over the S25 Ultra. It just all around feel of the phone is better.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
S pen downgrade
on March 30, 2026
Posted by: Msalana83
[This review was collected as part of a promotion.] Bring back the Bluetooth s pen! That is the sole reason I rated it 4 stars instead of 5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
1
Instant regret
on March 30, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] I regret switching phones this year. It keeps loosing wifi signal. The sound quality blows. The speaker phone sounds horrendous on any end. Just a huge regret!
Value
1
Response from Samsung USBy R&R Team, March 30, 2026
Hi there Jenperez30, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We completely understand how frustrating it is when your device is not functioning as intended or expected. We have provided links to troubleshooting guides to help you with the Wi-Fi connection and audio quality of your device. We have also shared a link to the Samsung Support Team to offer additional assistance and options for resolution if you continue to experience the frustrations you mention. We appreciate you being a Samsung customer. -Elizabeth
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy phone or tablet Wi-Fi connection issues
https://www.samsung.com/us/support/troubleshooting/TSG01001559/
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Discover the Advanced audio settings on Galaxy devices
https://www.samsung.com/us/support/answer/ANS00080348/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Nice upgrade from the s24 ultra
on March 30, 2026
Posted by: Jimb515
[This review was collected as part of a promotion.] I love the new screen and the privacy screen option. It helps keep my info safe.
Just learning to use galaxy Ai to help automate daily task, looking forward to using galaxy Ai more
Just learning to use galaxy Ai to help automate daily task, looking forward to using galaxy Ai more
Value
5
Written by a customer while visiting Samsung US