Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Average customer rating
4.8
(13,539 Reviews)
Rating breakdown 13,539 reviews
5 Stars
11,818
4 Stars
1,369
3 Stars
211
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
144)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (Verizon)
Customer Rating
5
I LOVE THE features
on March 30, 2026
Posted by: Momo2080
[This review was collected as part of a promotion.] Okk ima be real I don't have it the only s series phone I had was a s10e and its really been my dream to have one good samsung phone so im doing everything I can to
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Stepped it up from the 10!
on March 30, 2026
Posted by: SJ9erfn
[This review was collected as part of a promotion.] I was falling behind in my daily routines. I needed a boost from my phone and decided to look at newer models. I loved my Galaxy S10, but when I saw the new Galaxy S26 Ultra, I had to get it! I was extremely impressed with the speed, features and AI system! It makes life so much easier and convenient!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra
on March 30, 2026
Posted by: Eddie2Shk
[This review was collected as part of a promotion.] The Galaxy S26 Ultra is easily one of the most impressive smartphones I’ve used. From the moment you pick it up, it feels premium, with a sleek design and a stunning display that’s bright, smooth, and incredibly sharp—perfect for everything from streaming to everyday browsing.
Performance is outstanding. Apps open instantly, multitasking is seamless, and even heavy tasks like gaming or editing run without any lag. The battery life is another big win—it comfortably lasts all day with heavy use, and charging is fast and reliable.
The camera system truly stands out. Photos are crisp, detailed, and vibrant in any lighting condition, and the zoom capabilities are on another level. Whether you’re capturing landscapes, portraits, or night shots, the results are consistently impressive.
Samsung has also done a great job with software, offering useful features without overwhelming the experience. Overall, the Galaxy S26 Ultra delivers top-tier performance, an amazing camera, and a premium feel that justifies its flagship status.
Performance is outstanding. Apps open instantly, multitasking is seamless, and even heavy tasks like gaming or editing run without any lag. The battery life is another big win—it comfortably lasts all day with heavy use, and charging is fast and reliable.
The camera system truly stands out. Photos are crisp, detailed, and vibrant in any lighting condition, and the zoom capabilities are on another level. Whether you’re capturing landscapes, portraits, or night shots, the results are consistently impressive.
Samsung has also done a great job with software, offering useful features without overwhelming the experience. Overall, the Galaxy S26 Ultra delivers top-tier performance, an amazing camera, and a premium feel that justifies its flagship status.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my new phone!
on March 30, 2026
Posted by: LuvyTata
[This review was collected as part of a promotion.] Best phone ever! I absolutely love my Samsung galaxy 26 ultra
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Privacy Glass, battery and AI.
on March 30, 2026
Posted by: Norbarb
[This review was collected as part of a promotion.] The integration of Google Gemini as the core AI assistant makes the phone feel smarter. Features like Circle to Search now support multi-object recognition (searching for an entire outfit at once), and the AI call screening is more natural, effectively handling spam without you ever picking up.
The Snapdragon 8 Elite Gen 5 (for Galaxy) is a beast.
Efficiency: While the battery capacity is still 5,000mAh, the 3nm processor architecture and improved LTPO display tech mean you're getting roughly 15-20% better battery life in real-world usage.
Charging: Samsung finally bumped the wired charging speeds to 60W, allowing you to hit a 50% charge in about 15-20 minutes.
Efficiency: While the battery capacity is still 5,000mAh, the 3nm processor architecture and improved LTPO display tech mean you're getting roughly 15-20% better battery life in real-world usage.
Charging: Samsung finally bumped the wired charging speeds to 60W, allowing you to hit a 50% charge in about 15-20 minutes.
If you are coming from an S24 Ultra or older, the S26 Ultra is a massive leap. The combination of the Privacy Display, the thinner design, and the low-light camera improvements makes it the most refined smartphone Samsung has ever produced. It’s expensive, but for the "Ultra" enthusiast, it justifies the price.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Samsung Galaxy S26 Ultra phone
on March 30, 2026
Posted by: bkoplin
[This review was collected as part of a promotion.] I've been using the Samsung Galaxy S26 Ultra for 2 weeks now and I upgraded from my old phone S23 Samsung Galaxy 23, I like the privacy part of the phone, this way no one can see what I'm doing in public. I have used the Gemini AI on the phone, only major complaint I have it freezes within a short time, it freezes same day or within 3 days, that's a big downfall of using Gemini. So I use it less for that reason. Using the phone in general I really can't complain, I haven't had no major issues with it.
Value
3
Response from Samsung USBy R&R Team, March 31, 2026
Hello Bkoplin, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are overall happy with the usage of your device. We have provided a link to an article to help you troubleshoot the freezing you mention occasionally experiencing. We have also shared a link to the Samsung Support Team if you continue to experience this matter with your device freezing or you have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This new galaxy is beautiful.
on March 30, 2026
Posted by: Laflame
[This review was collected as part of a promotion.] This new phone is great faster beautiful screen. The Ai is nice it helps a lot .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on March 30, 2026
Posted by: Meatmeat
[This review was collected as part of a promotion.] Great phone. Cameras are awesome. Everything works great.
Value
5
Written by a customer while visiting Samsung US