Customer reviews from Samsung US
Samsung - Q-Series Soundbar HW Q990H/ZA 11.1.4 ch Subwoofer with Rear Speaker (2026) - Titan Black
Average customer rating
4.9
(179 Reviews)
Rating breakdown 179 reviews
5 Stars
167
4 Stars
11
3 Stars
0
2 Stars
0
1 Star
1
98%of customers recommend this product.
(
122 out of
125)
Customer Reviews for Samsung - Q-Series Soundbar HW Q990H/ZA 11.1.4 ch Subwoofer with Rear Speaker (2026) - Titan Black
Customer Rating
5
The sound quality is so good
on June 15, 2026
Posted by: Evan
[This review was collected as part of a promotion.] I just love the way it's designed and overall a food product
Written by a customer while visiting Samsung US
Customer Rating
5
Absolute audio perfection. Total sonic immersion.
on June 15, 2026
Posted by: Samsung fan
[This review was collected as part of a promotion.] This 11.1.4ch system completely transformed my home theater. The immersion from the overhead channels is incredible; Dolby Atmos tracks make it feel like sound is moving all around you. The vocal clarity is razor-sharp, even during heavy action scenes, and the wide soundstage perfectly matches the scale of my TV screen. I am blown away by the dynamics of the system—it transitions effortlessly from quiet whispers to explosive impacts without losing detail. Plus, the deep bass from the subwoofer has an amazing resonance that fills the room without any distortion. It's an absolute powerhouse!
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Sleek design sounds amazing
on June 20, 2026
Posted by: Quintopolis
from Brooklyn, NY
I sold my Bose 900 sound bar and woofer system to get this and honestly I was surprisingly impressed with the sound of this system
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
New to the "Soundbar" world
on June 26, 2026
Posted by: Bakes
Was very skeptical moving to a sound bar from a typical surround sound system due to set up at new house. But very impressed by the sound of the bar. Easy set up and we love the sound.
Written by a customer while visiting Samsung US
Customer Rating
5
Great Dynamic Sound
on April 22, 2026
Posted by: Wolram
[This review was collected as part of a promotion.] Great dynamic sound overall. Happy with the purchase. Although set up and configuration turned out to be relatively simple, I found the manual lacking specificity on exact steps that need to be taken to connect the rear speakers and subwoofer.
Written by a customer while visiting Samsung US
Customer Rating
1
Not good
on June 20, 2026
Posted by: Chodry
from California
Clarity issue. Sound not. Good when playing music
No, I would not recommend this to a friend.
Features
2
Performance
2
Design
2
Value
2
Response from Samsung USBy Samsung Solutions, June 22, 2026
Hello Chodry,
We appreciate you taking a moment to review the Samsung HW-Q990H Soundbar.
Here are some tips to help improve your audio experience.
You can manually optimize your audio experience by pressing the SOUND CONTROL button (which looks like a gear), you can set the audio function such as Auto EQ, Spacefit sound, AVA, Voice Enhance mode, Night mode, Sync, Surround speaker mode, Virtual. The desired item can be adjusted using the Up/Down buttons.
Alternatively, you can press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons.
To control the volume of each speaker, press the CH LEVEL button on the provided remote. Then select CENTER LEVEL, SIDE LEVEL, WIDE LEVEL, FRONT TOP LEVEL, REAR LEVEL, or REAR TOP LEVEL. Once you find the channel you are looking for, adjust the volume between -6 to +6 by using the Up/Down buttons.
There are multiple ways to control the bass levels for your new Soundbar.
1) Using the WOOFER button on the provided Soundbar remote. Use the woofer button by pushing forward or pulling backward on the button itself to adjust the bass levels between -12 or -6/+6. If you want to reset the bass to 0 then push the button in.
2) When you press the TONE CONTROL button, you can adjust the treble or bass levels between -6/+6.
Alternatively, you can adjust all of these same settings and more within the SmartThings app. Download the app for your iOS or Android device and then connect your Soundbar to Wi-Fi. From here, you will be able to adjust all of the same settings as the provided remote, but with the added benefit of being able to see the changes on your smart device.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, Mon – Fri 8 AM – 9 PM EST, Sat & Sun 8 AM – 6 PM EST. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
We appreciate you taking a moment to review the Samsung HW-Q990H Soundbar.
Here are some tips to help improve your audio experience.
You can manually optimize your audio experience by pressing the SOUND CONTROL button (which looks like a gear), you can set the audio function such as Auto EQ, Spacefit sound, AVA, Voice Enhance mode, Night mode, Sync, Surround speaker mode, Virtual. The desired item can be adjusted using the Up/Down buttons.
Alternatively, you can press and hold the SOUND CONTROL button for about 5 seconds to adjust the sound for each frequency band. 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz are selectable using the Left/Right buttons and each can be adjusted to a setting between -6 to +6 using the Up/Down buttons.
To control the volume of each speaker, press the CH LEVEL button on the provided remote. Then select CENTER LEVEL, SIDE LEVEL, WIDE LEVEL, FRONT TOP LEVEL, REAR LEVEL, or REAR TOP LEVEL. Once you find the channel you are looking for, adjust the volume between -6 to +6 by using the Up/Down buttons.
There are multiple ways to control the bass levels for your new Soundbar.
1) Using the WOOFER button on the provided Soundbar remote. Use the woofer button by pushing forward or pulling backward on the button itself to adjust the bass levels between -12 or -6/+6. If you want to reset the bass to 0 then push the button in.
2) When you press the TONE CONTROL button, you can adjust the treble or bass levels between -6/+6.
Alternatively, you can adjust all of these same settings and more within the SmartThings app. Download the app for your iOS or Android device and then connect your Soundbar to Wi-Fi. From here, you will be able to adjust all of the same settings as the provided remote, but with the added benefit of being able to see the changes on your smart device.
If you need more help, Samsung is here for you. Please call us at 1-800-SAMSUNG, Mon – Fri 8 AM – 9 PM EST, Sat & Sun 8 AM – 6 PM EST. Live Chat with an agent as well as manuals, software, creating a service ticket, and warranty info can be found at the ‘Support’ link on our Samsung website.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
This is Cinema..
on April 17, 2026
Posted by: Airtime226
from Atlanta, Ga
I never could've imagined... The HW-Q990H is the pinnacle of sound in my opinion. After upgrading from the HW-Q800T, I knew it could be better but by NO means did I think it could be THIS much better. With such crystal clear highs and rumbling lows, I truly felt as though I was in my own person theater. The Dolby Atmos was on full display while watching John Wick and I truly felt every punch and kick throughout the action scenes. The 11.1.4-channel surround sound made the feel as if i was sitting in the hotel instead the movie instead of watching it on my OLED. And while this may seem like a small feature, the fact that I can connect everything by Bluetooth and Wi-Fi honestly allows so much flexibility when it comes to placement in my apartment... This is cinema...
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Sound System
on March 27, 2026
Posted by: Will2k
from Nokesville
[This review was collected as part of a promotion.] This sound system is awesome!. The clarity of the sound is so crisp and clear. The subwoofer puts out a lot of bass and I love that its smaller than our last one - fits our space much better. The true 11.1.4ch full surround makes it fell like we are right in the middle of the movies we watch. Set up was quick and easy. The SpaceFit Sound Pro made setting the system up for our space very simple as well. With a wireless set up we didnt have to worry about cords and such, so the look in our living room is clean and minimized.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
