Customer reviews from Samsung US
Samsung - Q-Series Soundbar HW Q990H/ZA 11.1.4 ch Subwoofer with Rear Speaker (2026) - Titan Black
Average customer rating
4.9
(221 Reviews)
Rating breakdown 221 reviews
5 Stars
205
4 Stars
13
3 Stars
1
2 Stars
1
1 Star
1
97%of customers recommend this product.
(
142 out of
146)
Customer Reviews for Samsung - Q-Series Soundbar HW Q990H/ZA 11.1.4 ch Subwoofer with Rear Speaker (2026) - Titan Black
Customer Rating
5
Super clean sound
on July 28, 2026
Posted by: KATO88
from St. Louis
[This review was collected as part of a promotion.] Best samsung sound bar I've ever heard and tight bass
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great design
on July 28, 2026
Posted by: Bruce
[This review was collected as part of a promotion.] It's okay for the sound it produces, could always be better
Features
3
Performance
4
Design
3
Value
3
Response from Samsung USBy Samsung Solutions, August 3, 2026
Hello Bruce,
We appreciate you taking a moment to review the Samsung HW-Q990H Soundbar.
This soundbar offers a wide range of audio adjustments to fine-tune the sound to your preferences. You can manually optimize your audio experience using the SOUND CONTROL button (identified by a gear icon) on the remote. This allows you to access and adjust settings like Auto EQ, SpaceFit Sound, AVA (Active Voice Amplifier), Voice Enhance Mode, Night Mode, Sync, Surround Speaker Mode, and Virtual Sound Mode. Use the Up and Down buttons to navigate and adjust each feature.
For more precise sound tuning, press and hold the SOUND CONTROL button for about five seconds. This enables you to adjust specific frequency bands, including 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz. You can cycle through these frequencies using the Left and Right buttons, and adjust their levels between -6 and +6 using the Up and Down buttons.
If you’d prefer a quicker way to optimize your audio, simply press the SOUND MODE button on your remote and select from STANDARD, SURROUND SOUND, GAME, or ADAPTIVE SOUND modes based on your preference.
To fine-tune individual speaker channels, press the CH LEVEL button on your remote. This gives you control over levels for the Center, Side, Wide, Front Top, Rear, and Rear Top speakers. Once you've selected the desired channel, you can adjust its volume between -6 and +6 using the Up and Down buttons. There are also a couple of ways to adjust bass levels. The WOOFER button lets you increase or decrease bass by pushing forward or pulling back, with a range between -12 and +6. Pressing the button inward will reset the bass to 0. Alternatively, the TONE CONTROL button allows you to adjust both bass and treble levels within a -6 to +6 range.
For even greater convenience, you can manage all of these settings and more through the SmartThings app on your iOS or Android device. After connecting your soundbar to Wi-Fi, the app gives you a user-friendly interface to adjust and view settings right from your phone or tablet.
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG (Ask for Soundbars), Mon – Fri 8 AM – 9 PM EST, Sat & Sun 8 AM – 6 PM EST. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
We appreciate you taking a moment to review the Samsung HW-Q990H Soundbar.
This soundbar offers a wide range of audio adjustments to fine-tune the sound to your preferences. You can manually optimize your audio experience using the SOUND CONTROL button (identified by a gear icon) on the remote. This allows you to access and adjust settings like Auto EQ, SpaceFit Sound, AVA (Active Voice Amplifier), Voice Enhance Mode, Night Mode, Sync, Surround Speaker Mode, and Virtual Sound Mode. Use the Up and Down buttons to navigate and adjust each feature.
For more precise sound tuning, press and hold the SOUND CONTROL button for about five seconds. This enables you to adjust specific frequency bands, including 150Hz, 300Hz, 600Hz, 1.2kHz, 2.5kHz, 5kHz, and 10kHz. You can cycle through these frequencies using the Left and Right buttons, and adjust their levels between -6 and +6 using the Up and Down buttons.
If you’d prefer a quicker way to optimize your audio, simply press the SOUND MODE button on your remote and select from STANDARD, SURROUND SOUND, GAME, or ADAPTIVE SOUND modes based on your preference.
To fine-tune individual speaker channels, press the CH LEVEL button on your remote. This gives you control over levels for the Center, Side, Wide, Front Top, Rear, and Rear Top speakers. Once you've selected the desired channel, you can adjust its volume between -6 and +6 using the Up and Down buttons. There are also a couple of ways to adjust bass levels. The WOOFER button lets you increase or decrease bass by pushing forward or pulling back, with a range between -12 and +6. Pressing the button inward will reset the bass to 0. Alternatively, the TONE CONTROL button allows you to adjust both bass and treble levels within a -6 to +6 range.
For even greater convenience, you can manage all of these settings and more through the SmartThings app on your iOS or Android device. After connecting your soundbar to Wi-Fi, the app gives you a user-friendly interface to adjust and view settings right from your phone or tablet.
I hope these tips help you enjoy your new product.
You can always contact us for further help at 1-800-SAMSUNG (Ask for Soundbars), Mon – Fri 8 AM – 9 PM EST, Sat & Sun 8 AM – 6 PM EST. Our Live Chat agents are also available by clicking on the ‘Support’ link on our website.
~ Samsung Solutions
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 27, 2026
Posted by: MI1951
[This review was collected as part of a promotion.] Absolutely wonderful. Buy it yesterday. Great product and price
Written by a customer while visiting Samsung US
Customer Rating
5
Did not disappoint
on July 26, 2026
Posted by: Ashleykc7
from Tatum, Texas
[This review was collected as part of a promotion.] I had high expectations and this product far surpassed them all. Easy to set up. Easy to use. Crisp sound that creates an auditory masterpiece.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great features!
on July 25, 2026
Posted by: Kat_Bravo
[This review was collected as part of a promotion.] Clarity, connectivity, directionality, immersion, and synchronization are unreal!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
True theather experience
on July 25, 2026
Posted by: JDO1
from New york, ny
[This review was collected as part of a promotion.] I tested the opening scene of Blade Runner 2049, and the overhead tracking is phenomenal. When the spinner flies overhead, the sound genuinely moves across my ceiling. You don't just hear the audio; you feel enclosed by it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best sound bar ever!
on July 24, 2026
Posted by: ZWP1
from California
[This review was collected as part of a promotion.] Best sound in a home theater system hands down. Easy set up and no problems with getting the settings dialed in to fit the room.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
3
Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on July 23, 2026
Posted by: Luv2shop
[This review was collected as part of a promotion.] Great product, great product, great product, great product
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
4
Written by a customer while visiting Samsung US