Customer reviews from Samsung US
Samsung - Q-Series Soundbar HW Q990H/ZA 11.1.4 ch Subwoofer with Rear Speaker (2026) - Titan Black
Average customer rating
4.9
(179 Reviews)
Rating breakdown 179 reviews
5 Stars
167
4 Stars
11
3 Stars
0
2 Stars
0
1 Star
1
98%of customers recommend this product.
(
122 out of
125)
Customer Reviews for Samsung - Q-Series Soundbar HW Q990H/ZA 11.1.4 ch Subwoofer with Rear Speaker (2026) - Titan Black
Customer Rating
4
Excellent Sound!!
on June 1, 2026
Posted by: Rumikey1
from Austin
[This review was collected as part of a promotion.] Let me start by saying the Samsung HW‑Q990H sounds incredible. The audio is crisp and clear, and the bass is powerful without being overwhelming. The surround sound adds a level of depth I didn’t realize I was missing—it truly transforms the listening experience. This system is far superior to my previous soundbar and subwoofer.
I’ve played music through the HW‑Q990H as well, and the sound quality is outstanding. I enjoy rock music and prefer it loud, and this system delivers excellent volume and clarity without distortion. I haven’t even needed to turn it past level 22, which says a lot about its power and performance.
That said, the setup process is not user‑friendly. I ran into issues getting everything connected, as the instructions are unclear and the app doesn’t fully explain the steps. I’m also experiencing a voice delay that I haven’t been able to resolve. The delay is distracting and takes away from an otherwise premium experience. I contacted a local installer who gave me a few tips, but at this point I may need to have the system professionally installed.
Once the setup issues—especially the voice delay—are resolved, I truly believe this could be one of the best sound systems on the market. The sound quality alone is exceptional; the setup is the only thing holding it back.
UPDATE: The install was completed. The advice i received from the professional installer worked. I still have a small delay which is probably being caused by the cable tv. It is noticeable during live events. But the sound on this soundbar is AWESOME!!!
I’ve played music through the HW‑Q990H as well, and the sound quality is outstanding. I enjoy rock music and prefer it loud, and this system delivers excellent volume and clarity without distortion. I haven’t even needed to turn it past level 22, which says a lot about its power and performance.
That said, the setup process is not user‑friendly. I ran into issues getting everything connected, as the instructions are unclear and the app doesn’t fully explain the steps. I’m also experiencing a voice delay that I haven’t been able to resolve. The delay is distracting and takes away from an otherwise premium experience. I contacted a local installer who gave me a few tips, but at this point I may need to have the system professionally installed.
Once the setup issues—especially the voice delay—are resolved, I truly believe this could be one of the best sound systems on the market. The sound quality alone is exceptional; the setup is the only thing holding it back.
UPDATE: The install was completed. The advice i received from the professional installer worked. I still have a small delay which is probably being caused by the cable tv. It is noticeable during live events. But the sound on this soundbar is AWESOME!!!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Sound of perfection
on June 3, 2026
Posted by: Markusjohn
from Modesto
[This review was collected as part of a promotion.] The Samsung Q990H has made a huge impact on my listening experience. The sound bar makes looks nice and it not too bulky. The sound coming from the bar is nice and even and having the up firing and side firing speakers really elevates the sound to a new level giving a height to the sound. Placing the rear speakers took some adjusting but once you get it in the right spot was a huge difference in sound immersion. The subwoofer gave a nice subtle rumble without trying to break my windows. Using the q symphony feature added more depth to the sound and I could not differentiate between the sound from the soundbar and the sound from the tv. Overall the Q990H was the upgrade that I needed and brought my movie watching experience to the next level.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Booming Surround Sound
on June 4, 2026
Posted by: Tamesha82
from Clinton
[This review was collected as part of a promotion.] The Samsung HW-Q990H surround sound system provides excellent theater quality sound. It offers 7 surround sound formats to include Dolby Atmos. It allows for HDMI, wireless and Bluetooth connections. It was very easy to setup using the Samsung Smart things App and Spacefit Sound Pro which helps with the room calibration to ensure quality sound for the space.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Awesome
on June 5, 2026
Posted by: Bibi
[This review was collected as part of a promotion.] top of the line the best ever. Immersion and mouth opening
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Amazing surround sound system
on June 8, 2026
Posted by: Sapi
[This review was collected as part of a promotion.] Amazing surround sound system and someone who is looking to get simple setup, really good surround sound system, go with this system. I have been using it from last few months, really enjoying it.
I would recommend this to a friend!
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Better than going to the movies!
on June 8, 2026
Posted by: mt2020
from Las Vegas
[This review was collected as part of a promotion.] I have been wanting a new speaker system for awhile now but, I never knew how badly I needed the upgrade until I got this Samsung HW-Q990H soundbar. To put it simply, the sound is just amazing. With the included rear speakers everything from movies to video games add a bit more realism to it and makes me feel like I am really there. This isn't my first Samsung soundbar and while I think my old one was amazing it is clear Samsung keeps getting better and better with every new model they make. This Soundbar can decode both Dolby Atmos and DTS so it is suited for pretty much any media you can throw at it.
My only complaint is I wish it came with something to mount the rear speakers to the wall. I was able to find a universal speaker stand which does the trick but, an included wall mount would have been nice.
Overall I would (and already have) absolutely recommend this Soundbar!
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Perfect movie watching experience
on June 9, 2026
Posted by: nih4
from Secaucus
[This review was collected as part of a promotion.] This soundbar creates a perfect movie watching experience. The 11.1.4 surround sound wraps you in like no other soundbar. Smartthings app helps with setting up the soundbar to fit the room. HDMI IN ports help connect other devices like a gaming console or a media streamer and run everything through just one HDMI cable to the TV. Soundbar also supports all the popular wireless streaming protocols like apple airplay, google cast and Spotify connect. This is a perfect all around soundbar that elevates the audio experience at home.
I would recommend this to a friend!
Written by a customer while visiting The Insiders
Customer Rating
5
Great Soundbar
on June 9, 2026
Posted by: Jkem
[This review was collected as part of a promotion.] Setting up this system was simple and hassle-free. This was a big upgrade in sound quality from our old Samsung sound bar. The audio is clear and powerful. The included subwoofer and rear speakers really completed the experience. This is great for movies and music, with strong bass and easy steaming. Built-in Alexa is a nice bonus. Overall, this is a solid, well-rounded system that is worth the upgrade.
I would recommend this to a friend!
Written by a customer while visiting The Insiders