Customer reviews from Samsung US
Samsung - Galaxy S26 512GB - White (AT&T)
Average customer rating
4.7
(886 Reviews)
Rating breakdown 886 reviews
5 Stars
712
4 Stars
134
3 Stars
29
2 Stars
9
1 Star
2
100%of customers recommend this product.
(
6 out of
6)
Customer Reviews for Samsung - Galaxy S26 512GB - White (AT&T)
Customer Rating
5
Good features
on June 4, 2026
Posted by: Idebbie
[This review was collected as part of a promotion.] Im still navigating my new phone. Sometimes it becomes a little overwhelming with all of the new features. Im a simple person and usually only text,call and play games. I can see i have some trial and errors in my near future but I'm open to learn new things with this phone. Im scared to start using galaxy AI but my friends say it's easy....so here goes!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
It's ok but has a few issues
on June 4, 2026
Posted by: Marino
[This review was collected as part of a promotion.] It does okay most of the time however I've had a few issues with gaming it freezes a lot and sometimes just won't load I'm having to reset my phone will not reset the restart my phone two to three times a day
Value
3
Response from Samsung USBy R&R Team, June 5, 2026
Hi there Marino, thank you for sharing your feedback on your Samsung Galaxy S26. We know how important the uninterrupted usage of your device is to you for your gaming and daily tasks. We have provided links to troubleshooting guides to help you resolve this experience with your device at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this experience continues with your device. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4
A Phone You Can Trust.
on June 5, 2026
Posted by: Vbruce3
[This review was collected as part of a promotion.] I really enjoy using Galaxy AI to create interesting content. It helps me when I have somethings to say and I'm not sure how to say it. I really like speech to text it helps when I'm in a rush. I take lots and lots of pictures and the photos always come out great; there is lots of storage. Most of all, my Galaxy AS 26 is the most dependable phone I've ever had. No matter what, it always works well.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
this phone is great!
on June 5, 2026
Posted by: lilskintag
[This review was collected as part of a promotion.] The galaxy AI is really amazing and is super helpful full in ways that I never imagined. It's like it do what I need it to do.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Too smart for it's on pants. Ha Ha love it.
on June 5, 2026
Posted by: DogLover64
[This review was collected as part of a promotion.] Great phone, great updates very informative. Love the phone over all.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung Galaxy S26 Expirence
on June 5, 2026
Posted by: Adidazlife
[This review was collected as part of a promotion.] Samsung Galaxy S26 is definitely one of the best if not the best smartphone I've ever owned. The display is nothing less of stunning. Whether I'm watching videos, browsing social media, or gaming it's been amazing! And I also appreciate the build of this phone not too big and not too small, just right. Samsung's one UI software is extremely polished and easy to navigate, packed with so many useful features making my experience feel top notch. I highly recommend the Samsung S26 series if you want a premium device with excellent performance.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love this phone but the S26 ultra is better
on June 6, 2026
Posted by: Brelynn26
[This review was collected as part of a promotion.] This s26 is great but I had a s26 ultra and it got stolen. I liked it alot better. The camera worked better and the Galaxy AI was alot better as well. Sometimes I have problems with spelling and the ultra would automatically fix it. This one under lines the wrong word in red but will not fix automatically. If im able to get another ultra I will make sure it is insured
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Durability is not that great. Room for improvement
on June 6, 2026
Posted by: Romantide
[This review was collected as part of a promotion.] Barley tapped the back of my phone on the corner table, cracking the back. Definitely debatable whether this phone will survive the year. Galaxy AI, alright. The bottom of the phone keeps glitching out on certain things, especially when a keyboard is involved. Keeps running apps like Facebook in the background, playing ads, with the screen locked. Shrink flation is noticeable. Thicker glass on both sides of the phone is recommended. 1/4 to with. I can care less about the length. The phone should automatically optimize and close out apps and anything else running in the background that I am not currently using. Makes my phone run hot.
Value
3
Response from Samsung USBy R&R Team, June 8, 2026
Hi there Romantide, we appreciate your feedback on your Samsung Galaxy S26. We know how important your phone is to you for a range of daily tasks, and needing the device to operate as intended. We have provided links to articles to help you troubleshoot the temperature and apps you mention not operating as intended. We also recommend protective cases on all devices to help ensure protection from accidental bumps and drops that occur during usage. We have also provided a link to the Samsung Support Team to assist you further if you are seeking a repair, curious about protective accessories, or continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US