Customer reviews from Samsung US
Samsung - Galaxy S26 512GB - Cobalt Violet (AT&T)
Average customer rating
4.7 out of 5
4.7
(1,558 Reviews)
Open Ratings Snapshot
Rating breakdown 1,558 reviews
5 Stars
1,241
4 Stars
241
3 Stars
54
2 Stars
15
1 Star
7
75%of customers recommend this product. 
(
9 out of 12
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 512GB - Cobalt Violet (AT&T)
Customer Rating
5 out of 5
5
Love my phone color , features and functionality.
on June 30, 2026
Posted by: Luvsung
[This review was collected as part of a promotion.] Over all my galaxy S26 is great, some many features. Still learning new things daily. I will always purchase Samsung devices.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung Galaxy S26
on June 30, 2026
Posted by: TQ70LOVE
[This review was collected as part of a promotion.] I'm absolutely loving my new Samsung Galaxy S26! I have to say, it's the nicest phone I've ever owned, and it has exceeded my expectations in every way. The performance is incredibly smooth, the camera is amazing, and Galaxy AI is such a fun and useful feature. I honestly couldn't be happier with my purchase. Highly recommended! ♡
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Galaxy S26 For Older Adults
on June 30, 2026
Posted by: Captain1961
[This review was collected as part of a promotion.] I am in the 55 to 70 years old demographic. I purchased my S26 to replace my S21 this spring. As an older adult I wanted a phone that delivered quality call experiences, texting, email, and photography. I am grading my S26 to be a 5 out of 10, not because my phone fails at these applications, but because it does these things in convoluted and complicated ways. Unfortunately, all of the factory installed apps interface with Galaxy AI. I despise AI. If I could delete it from my phone I would. For me, AI only frustrates me and makes using my phone much more complicated than it needs to be. I would encourage Samsung to be more sensitive to older users who aren't as technologically savvy as our children and grandchildren but who want to stay connected with our relations. To me, GalaxyAI does not help.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJuly 1, 2026
Hey Captain1961, we appreciate your feedback on your Samsung Galaxy S26. We understand upgrading to a new device can come with a learning curve as you work to align the device to your preferences, and needs. We have provided a link to the complete manual to help you with the features that are causing frustration, and help you disable any features you are not finding helpful for your preferences. We have also provided a link to the Samsung Support Team to assist you directly through chat any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is amazing!
on June 30, 2026
Posted by: Spendinfrenzy
[This review was collected as part of a promotion.] I love my phone I love galaxy ai. I love creating pictures with it taking videos and the phone itself is easy to navigate.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Disgusting
on June 30, 2026
Posted by: Ffghhij
[This review was collected as part of a promotion.] I absolutely hate this phone.. everything about it. It's too small and the way it works is terrible. This Bixby thing is a joke and I just hate it but now I'm stuck with it.
Value
1 out of 5
1
Response from Samsung USBy R&R TeamJuly 1, 2026
Hi there Ffghhij, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 with us. We understand how frustrating it is when your device is not operating as expected. We have provided a link to an article to help you with the capabilities of Galaxy AI and integrating them in to your usage. We have also provided a link to the full manual to help you maximize your experience, and customize your device to your usage preferences. We have lastly, provided a link to the Samsung Support Team to assist you further if you have questions, or believe your device is not operating as intended. We appreciate you being a Samsung cusotmer. -Elizabeth
Galaxy S26 AI experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A TOOL IN HEALING
on June 30, 2026
Posted by: Aidinhealing
[This review was collected as part of a promotion.] The camera in this unit is phenomenal. Take care of my wife's wounds daily. Pictures have to taken and given to Dr for accessment. It has become a wonderful tool.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone yet
on June 29, 2026
Posted by: Gymchick1987
[This review was collected as part of a promotion.] Galaxy AI is one of my favorite features on this phone. With just a swipe I can find whatever it is on my screen on the internet. It becomes especially useful when I'm looking at different outfits for the gym in workout videos. I have found more than once to find exactly what I'm looking for or something very similar to what the person was wearing.
This phone is very fast and I'm able to use multiple apps at one time without losing any bandwidth. No weird pausing in the middle of videos or anything like that. And just as quickly I can switch to the next app and continue watching a different video I was watching earlier in the day. I like to use my phone to record videos while I'm working out in the gym and I experience amazing Clarity with the videos and photos, almost professional quality. I'm able to see the definition in my muscles which is what I'm going for in the first place which is amazing.
I also love to take pictures of my sweet puppy and all of her funny poses. She has beautiful eyes and very bright teeth and every photo comes out striking, and captures every element I'm trying to highlight about her.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
It's a good phone.
on June 29, 2026
Posted by: DABEST
[This review was collected as part of a promotion.] I am not like most people and have social media, so I am not on my phone all the time, but I can tell you I can go 2 days without charging it. This phone has been good for the year I have had.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
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