Customer reviews from Samsung US
Samsung - Galaxy S26 512GB - Cobalt Violet (AT&T)
Average customer rating
4.7
(1,533 Reviews)
Rating breakdown 1,533 reviews
5 Stars
1,222
4 Stars
236
3 Stars
53
2 Stars
15
1 Star
7
75%of customers recommend this product.
(
9 out of
12)
Customer Reviews for Samsung - Galaxy S26 512GB - Cobalt Violet (AT&T)
Customer Rating
3
New phone S26
on April 13, 2026
Posted by: networKing
[This review was collected as part of a promotion.] Galaxy AI is a new feature which is nice. Still reviewing all new features.
Value
3
Response from Samsung USBy R&R Team, April 14, 2026
Hi there NetworKing, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 with us. We are pleased to hear that you are happy with your inital exploration of Galaxy AI. We have provided a link to an article to help you with the additional capabilities of Galaxy AI on your device. We have also provided links to the complete manual and Samsung Support Team to help you align the settings to your preferences, and answer any questions you may have along the way. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
This product is great
on April 13, 2026
Posted by: jailbird1988
[This review was collected as part of a promotion.] I use my phone to play games when i get bored.i also use it to contact my boyfriend whrn he is gone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is great. I love every detailed of it.
on April 13, 2026
Posted by: Ocean323
[This review was collected as part of a promotion.] This phone motivates me to be resourceful for my college years. Very supportive enough to handle my gytebytes and clearing out cache purposes.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Such a wonderful upgrade
on April 13, 2026
Posted by: Cookerdreams
[This review was collected as part of a promotion.] Im always so afraid of getting a new phone but with upgrade it was seamless. Setup was so easy and I I am so happy with my choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love it what do you mean
on April 13, 2026
Posted by: 374glad
[This review was collected as part of a promotion.] Phone etc use it like everyone uses it i don't know what you need
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Phoneisnew
on April 13, 2026
Posted by: Mynewphone
[This review was collected as part of a promotion.] My new Galaxy s26 with Galaxy AI is a great phone so far.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Good but not worth it
on April 13, 2026
Posted by: LangstonEG
[This review was collected as part of a promotion.] The Galaxy AI is ok but based on what the phone does for me, it's not anything to get excited for. In my opinion there needs to be more automation. These phones need to get to know us, out habits and our mannerisms, then make decisions based on that information. Once that data has been obtained and studied, find ways to integrate Galaxy AI with apps that can do tasks for us.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
3
Not impressed with this upgrade
on April 13, 2026
Posted by: KPTampa
[This review was collected as part of a promotion.] I honestly at times would rather go back to the older versions as this model does not meet my expectations.
There are so many glitches that need to be worked out. My phone lights up constantly when not touching it. The camera settings are awful and the keyboard is very sensitive. So many things I could say.
The only plus side is the battery life. But other than that I'm truly debating on getting a 26 plus and returning this one if the glitches can't be fixed.
Value
3
Response from Samsung USBy R&R Team, April 14, 2026
Hello KPTampa, we appreciate your feedback on your Samsung Galaxy S26. We completely understand how frustrating it can be when your device is not operating as intended or expected. We have provided a link to the complete manual for your device to help you best align the settings to your preferences and help with some of the instances you mention experiencing causing frustration. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device, or have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US