Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8
(13,450 Reviews)
Rating breakdown 13,450 reviews
5 Stars
11,743
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
144)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
5
Great features. Better pictures and videos than o
on April 3, 2026
Posted by: SereneLion5548
[This review was collected as part of a promotion.] I use my S26 Ultra for personal use.
Works fast and had so many great features. The stabilizer for taking videos is amazing. Better pictures and videos overall!
The AI is great for finding things to but, or to find out what something is or used for. AI rewrite is amazing. I could never speak that way, myself. Haha
Fantastic phone! I love it!
Works fast and had so many great features. The stabilizer for taking videos is amazing. Better pictures and videos overall!
The AI is great for finding things to but, or to find out what something is or used for. AI rewrite is amazing. I could never speak that way, myself. Haha
Fantastic phone! I love it!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Dont buy it yet!
on April 3, 2026
Posted by: Nathan
I have owned Samsung phones for over 10 years. And have always enjoyed them. But this release has been non stop issues with software and the Google RCS messages that has replaced Samsung messages. With all of the newer AI features that if you aren't paying attention will cause various bugs and glitches. I personally believe this model should have went through more testing before they released it. My phone has been replaced once already and it was only 14 days old. I wouldn't recommend this phone to my family or friends at this time. Samsung needs to reevaluate this phone and provide some patch updates to stabilize the over all user experience.
Response from Samsung USBy R&R Team, April 6, 2026
Hey Nathan, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how frustrating it can be when your device is not operating as intended or expected. We have provided a link to an article to help you with the messaging errors you mention experiencing. We have also provided a link to an article to help you if your device is freezing or crashing during your usage. We have also provided a link to the complete manual for your device to help you adjust any settings for Galaxy AI or additional features to align to your preferences. We have lastly, provided a link to the Samsung Support Team to assist you if any additional frustrations occur during your usage. We appreciate youbeing a Samsung customer. -Elizabeth
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Messages on Samsung phone are slow, do not send, or cannot be received
https://www.samsung.com/us/support/troubleshooting/TSG01001439/
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Easy Transition to a Great Phone
on April 3, 2026
Posted by: CaroChiq
[This review was collected as part of a promotion.] I traded a Note20Ultra for the S26U phone and the transition was straightforward and fairly easy. I had watched videos, so I knew what to do to make this phone work like my Note20U.
Do watch videos by expert users about hidden features. I'm a senior and use only the basics, however the videos have shown me the vast features available, especially with Galaxy AI and AI Select.
I like the S pen, however I miss the Bluetooth features, especially the camera remote button. I prefer the rounded corners and flat screen of the S26U.
Great phone!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Wonderful
on April 3, 2026
Posted by: GMCqueen
[This review was collected as part of a promotion.] I use my Samsung S26 Ultra for everything! Work, personal, camera, games, music! Its so handy to have everything in one places. I sold phones for years and Samsung is where it's at! Best camera available!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Next level
on April 3, 2026
Posted by: JayVee
[This review was collected as part of a promotion.] I went from a Samsung Galaxy s24+ to the Samsung Galaxy s26 Ultra and what an upgrade it has been. I opted out to not upgrade when the s25 came out because I didn't feel it would be much different. However, when the s26 came out, the privacy setting really stood out for me. Aside from that, the Galaxy AI features for texting and picture edits is great as well as the camera megapixels was also an upgrade I appreciate. The S series has always been next level to me and this phone did not disappoint. The price is on the more expensive side but it's worth it for a phone you plan to keep for a while, also it's not too much when you have a phone available to trade in. I definitely recommend especially if you haven't upgraded your phone in 2 years or more.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Ever!!
on April 3, 2026
Posted by: Cola35
[This review was collected as part of a promotion.] I absolutely love my new Samsung Galaxy S26 Ultra! Hands down, this series has the best camera technology and capabilities on the Market!!!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Been wanting this phone for 5 years
on April 3, 2026
Posted by: Josie079
[This review was collected as part of a promotion.] This phone has an amazing camera, that can do close up which is what I need for my jewelry that I make. The best part overall is the storage for my videos, I can finally record longer for my channel. I especially like the privacy display the most since I work with alot of people on a daily basis that can be a bit nosy during lunch time.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
An upgrade that feels like an upgrade
on April 3, 2026
Posted by: Malcolm
[This review was collected as part of a promotion.] The new galaxy is fast moving and actually feels like an upgrade from my previous S24 Ultra. I have tried AI once on a photo and the capabilities are insane.
I am actually happy that I upgraded to the new glaaxy. One thing I wasnt aware of was the ability to use the pen as a remote for photos on my s24 until I was upgrading and honestly feel as though that should be brought back and marketed. I would have used it if I was aware.
I also like that the rolled edges are gone. However curious as to why the cameras are so far off of the phone.
The new festures compared to the 24 were alot, so many suggestions and things I had never seen before.
Finally an upgrade that feels like an upgrade.
I am actually happy that I upgraded to the new glaaxy. One thing I wasnt aware of was the ability to use the pen as a remote for photos on my s24 until I was upgrading and honestly feel as though that should be brought back and marketed. I would have used it if I was aware.
I also like that the rolled edges are gone. However curious as to why the cameras are so far off of the phone.
The new festures compared to the 24 were alot, so many suggestions and things I had never seen before.
Finally an upgrade that feels like an upgrade.
Value
5
Written by a customer while visiting Samsung US