Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8
(17,985 Reviews)
Rating breakdown 17,985 reviews
5 Stars
15,707
4 Stars
1,807
3 Stars
284
2 Stars
82
1 Star
105
64%of customers recommend this product.
(
105 out of
165)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
5
Absolutely love this phone and its features
on September 28, 2026
Posted by: teddy2026
[This review was collected as part of a promotion.] I’ve been needing and wanting a new phone for a while, and I’m so glad I chose this one. It’s super sleek, incredibly responsive, and the S26 Ultra takes it to another level! The display is stunningly bright even in direct sunlight, and the camera system is out of this world. Zoom performance and low-light photos are insanely sharp. Plus, the new Galaxy AI features make multitasking and photo editing feel effortless. Absolutely worth every penny!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Get This Phone!
on September 28, 2026
Posted by: HeyYoBettyOh
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because the galaxy series have always performed very well for me. I like a phine that I have security in lasting and the Galaxy series do just that! Streaming, speakerAND picture quality are fantastic! I cant specify what I loke because everything is great. No complaints!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
My Everyday Carry
on September 28, 2026
Posted by: YesToThis
[This review was collected as part of a promotion.] serves as the perfect all-in-one hub for daily life, delivering a flawless experience across all core essentials:Communication: Crystal-clear calls and seamless messaging.Entertainment: A stunning, immersive display that brings movies and media to life.Photography: Next-level camera optics that capture breathtaking, professional-grade photos.Navigation: Fast, pinpoint accurate GPS tracking that never drops a beat.Verdict: An absolute masterpiece of engineering that delivers elite performance precisely when you need it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
S 26 Ultra has a long battery life charquickly app
on September 28, 2026
Posted by: MySam26ul
[This review was collected as part of a promotion.] But it needs to be restarted 2-4 times a day to get it yo function normally. If you have a problem, Samsung customer service has A.I. to help. Which is mostly useless. After many attempts to get a human for help, you get someone using A.I. to solve your problem. Alot of texting. Apparently talking with a person is not efficient.
Value
3
Response from Samsung USBy R&R Team, September 29, 2026
Hello MySam26ul, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how valuable the uninterrupted usage of your device is to you, and we would be happy to help you resolve any frustrations you are experiencing. We have provided a link to an article to help you with this matter at your convenience. We have also provided a link to the Samsung Support Team and your warranty information to help you with additional options for a resolution if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
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Facebook
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Samsung Warranty
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Samsung phone or tablet freezes and crashes
https://www.samsung.com/us/support/troubleshooting/TSG01001416/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Samsung Warranty
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Written by a customer while visiting Samsung US
Customer Rating
5
Better then the 25 ultra!
on September 28, 2026
Posted by: Androidlover
[This review was collected as part of a promotion.] I chose this phone, because it was an upgrade from my other phone, it is sleek, rugged and fast. Still learning how to use all the features, but I look forward to exploring my device, as it use it more. Get you one.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This phone is heaven sent!!!!!
on September 28, 2026
Posted by: Loswitdamos
[This review was collected as part of a promotion.] I chose the Samsung galaxy s26 ultra light blue! I haven't had a new phone in 5 years but this phone tops all devices and technology I've seen till this day
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Some apps are freezing
on September 28, 2026
Posted by: SergeK
[This review was collected as part of a promotion.] The problem appears with the YouTube app; it automatically exits from full screen to a small screen. The phone has frozen a couple of times, so I had to force-restart it. When my hands are wet, I am unable to use my fingerprint to unlock the screen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features that I love.
on September 28, 2026
Posted by: MannysS26Ultra
[This review was collected as part of a promotion.] I chose this device for its qualifying features and I use it for daily tasks, and to take great photos and videos.i love the looks and feel of its design.
Value
5
Written by a customer while visiting Samsung US