Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8
(13,283 Reviews)
Rating breakdown 13,283 reviews
5 Stars
11,606
4 Stars
1,338
3 Stars
202
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
91 out of
139)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
4
Powerhouse phone with minor issue
on April 10, 2026
Posted by: Invent671
[This review was collected as part of a promotion.] My phone is very important because I work remotely and I'm always on the go to the point where I do not carry my laptop nor tablet everywhere. The key reasons why I choose this phone over any other phone is the S-Pen, which allows me to modify layouts and sign contracts on the go without going out of the line. I also love how portable it is and how it can fit in any purse I use. I tried to use the z fold, but I wasn't too familiar with how to use all the different window screens which I found to be cool. I may switch over to the z fold if the crease would disappear, the camera got better, and it got the s-pen feature again. I use galaxy Ai built into the phone all of the time, from cutting my ex out of photos he sends with our daughter, to random items in the background, it is becoming very reliable. I have yet to get used to using the built in Ai. I am used to using chat got, but I'm hoping to get more accustomed to using the built in galaxy Ai. I hope to get ai features that allow me to upload photos or videos of my modular units and show them to customers virtually or just upload a layout and show them virtually. My only issue is that the screen fluctuates. I thought it was a glitch at first, but it does it at least once a day. Adding lighting around the edges of the phone would be something I would like to see happen.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra 1TB 16GB ram
on April 15, 2026
Posted by: HomieHobie
[This review was collected as part of a promotion.] I’ve been using my Samsung S26 Ultra 1TB for a few months now, and it has genuinely been an amazing phone. From the moment I set it up, I could tell this wasn’t just another incremental upgrade—it’s a complete productivity powerhouse. The software experience is incredibly rich, thanks to Samsung DeX, Galaxy AI, Good Lock, and so much more. Every time I swipe through One UI, I discover another feature that makes my daily workflow smoother.
What really blew me away is DeX. I like using my phone as a full workstation, and DeX has completely replaced my entire PC setup. I plug it into a monitor, connect a Bluetooth keyboard and mouse, and suddenly I’m running multiple windows, editing documents, and even light coding. There’s no lag, no compromise. The 1TB storage means I never worry about space for files or apps, and Galaxy AI handles real-time translations and note summaries effortlessly. Good Lock lets me tweak every little interface detail to my liking—something no other phone offers.
Battery life easily gets me through a day of heavy use. Honestly, I don’t miss my desktop at all. This phone does it all. If you want a device that adapts to you—not the other way around—the S26 Ultra is unbeatable. Highly recommended.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Privacy screen is magnificent!
on April 16, 2026
Posted by: RCamacho
[This review was collected as part of a promotion.] This smartphone is a powerhouse, the screen looks amazing and the new privacy screen feature is amazing, really love it and enjoy it. I'm looking forward to use the Galaxy AI features.
The performance and battery health are top tier. There was quite some time that I used a Galaxy device and I'm enjoying this S26 Ultra.
I chose the Cobal Violet and got the matching magnetic case from Samsung and it really looks beautiful!
Looking forward to try new Galaxy phones in the future!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesone phone, packed with features
on April 23, 2026
Posted by: Loves26
[This review was collected as part of a promotion.] The amount of customization, not just looks, but functionality, is something that I love about Samsung. From the color reproduction, resolution to extend battery life, privacy screen enable per app or notifications. And the Good Lock app alone makes takes the whole experience to a new level.
The phone feels amazing in hand and feels like it is high quality. And durability is the same across the board.
Value
5
Response from Samsung USBy R&R Team, April 24, 2026
Hey Loves26, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are finding this device easy to customize to your preferences, and that you are loving the new and enhanced features available on your device. We hope you won't hesitate to reach out to us again in the future any time you wish to share additional feedback on your device, or you have questions during your usage. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Longtime Samsung Galaxy Customer
on April 25, 2026
Posted by: Dennda
[This review was collected as part of a promotion.] Got this S26 Ultra to replace my S23 Ultra. As always it is the best phone on the market. The S23 Ultra was still working fine but justed wanted to replace with this new model. I like the flat screen alittle better on this one because the screen protector stays on better. I like the new AI you can switch between Google Gemini and Perplexity for tasks like conversations and complex searches.
Had for about a month with zero issues.
Would diffently recommend if you want the best phone with all the features you could ever need and the history of reliability that the Samsung Galaxy has to offer.
Had for about a month with zero issues.
Would diffently recommend if you want the best phone with all the features you could ever need and the history of reliability that the Samsung Galaxy has to offer.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Some upgrades some down grades
on April 28, 2026
Posted by: Clay
from Milwaukee, wi
I'm a BIG Samsung guy like every product I own is Samsung and I've had every iteration of the galaxy phone series since its first inception. I love the privacy screen on the S26 ultra, the display, camera and battery life. My issues come in at 1 and this is my biggest gripe with the phone is the vibration for calls and notifications. I have it turned up to the highest intensity and went through all the patters and I will not hear it on hard surfaces or feel it in my pocket. That alone is enough that had i known this I would've stayed with my S24 Ultra. The next is it started off extremely fast for most tasks but now theres a delay and I lose 5G frequently in areas that I wouldn't think my signal would be a problem.
No, I would not recommend this to a friend.
Features
3
Performance
3
Design
4
Value
3
Response from Samsung USBy R&R Team, April 29, 2026
Hi Clay, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are pl eased to hear that you are enjoying the new Privacy Display, camera quality, and lasting battery life. We have provided links to a few troubleshooting guides to help you with the connection to your carrier you mention causing frustration. We have also provided a link to the Samsung Support Team if you believe the vibration is not functioning on your device as intended. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
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Samsung phone has poor signal and cannot use data or make calls
https://www.samsung.com/us/support/troubleshooting/TSG01001598/
Issues with mobile network connection on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01212956/
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Written by a customer while visiting Samsung US
Customer Rating
5
An Excellent All‑Around Experience with the Galaxy
on April 30, 2026
Posted by: Raptor
[This review was collected as part of a promotion.] I’m extremely happy with my new Samsung Galaxy S26 Ultra. One of the first things I noticed was how much lighter it feels compared to my previous phone, and I really like the rounded border design; it makes the phone more comfortable to hold and gives it a sleek feel.
Performance has been excellent. Apps load very quickly, multitasking is smooth, and overall responsiveness is outstanding. The camera is another major highlight. It takes great photos in general, and night photography has meaningfully improved compared to past models. I also love the telephoto camera options; the zoom capabilities are impressive.
I’ve enjoyed several of the Galaxy AI features as well. Call assistance has been genuinely useful, and the generated backgrounds are a fun and creative addition. That said, AI image editing could be improved, as it currently feels somewhat limited for more specific or advanced editing tasks.
Google’s Circle to Search has turned out to be far more useful than I expected; I find myself using it frequently. I also really appreciate the privacy display feature, which allows me to enable it only for specific apps. Additionally, the battery protection option, where I can set a flexible maximum charge level, is a great feature that helps preserve long-term battery health.
Performance has been excellent. Apps load very quickly, multitasking is smooth, and overall responsiveness is outstanding. The camera is another major highlight. It takes great photos in general, and night photography has meaningfully improved compared to past models. I also love the telephoto camera options; the zoom capabilities are impressive.
I’ve enjoyed several of the Galaxy AI features as well. Call assistance has been genuinely useful, and the generated backgrounds are a fun and creative addition. That said, AI image editing could be improved, as it currently feels somewhat limited for more specific or advanced editing tasks.
Google’s Circle to Search has turned out to be far more useful than I expected; I find myself using it frequently. I also really appreciate the privacy display feature, which allows me to enable it only for specific apps. Additionally, the battery protection option, where I can set a flexible maximum charge level, is a great feature that helps preserve long-term battery health.
Value
5
Response from Samsung USBy R&R Team, May 1, 2026
Hey Raptor, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear how amazed you have been with the features of your new device, and how well this device has performed for your usage. We have provided a link to the Samsung Support Team for your convenience. They can assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has great features
on May 8, 2026
Posted by: moayad
[This review was collected as part of a promotion.] I like the IA because it's sooooooooo much better than the other ones and it's very helpful
Value
5
Written by a customer while visiting Samsung US