Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8
(15,683 Reviews)
Rating breakdown 15,683 reviews
5 Stars
13,710
4 Stars
1,571
3 Stars
241
2 Stars
64
1 Star
97
66%of customers recommend this product.
(
100 out of
152)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
5
This phone over exceeded my expectations
on August 17, 2026
Posted by: Ilovesamsung
[This review was collected as part of a promotion.] "I chose" the galaxy s26 ultra and I plan to keep it for 10 years like my last Samsung note 20
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great smart phone
on August 17, 2026
Posted by: Pravib
[This review was collected as part of a promotion.] Great smart phone. No lagging fast and responsive. Great for multi processing.
Super camera. I stopped using my SLR after getting this phone.
Super camera. I stopped using my SLR after getting this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love my phone.
on August 17, 2026
Posted by: Sanquiluis18
[This review was collected as part of a promotion.] I chose and will always choose Samsung, it is my device par excellence, not only the updates that are advancing more and more, it is the convenience that is easy to handle, as I can modify and add wallpapers among many other things, apart from my TV and watch are Samsung and everything I handle there, in short, I always wait for the first months to update for the next series because in short, I chose
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Love the camera
on August 17, 2026
Posted by: Mega1Cadillac
[This review was collected as part of a promotion.] I chose the S26 Ultra due to the unique features like, privacy screen and the smoother edges of the phone, great device. I have had Samsung phones since the Note series.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Iam absolutely ecstatic with my device.
on August 17, 2026
Posted by: Philly4life
[This review was collected as part of a promotion.] I had an s23 ultra. I pay for insurance so when I broke it I filed a claim and little did I know that my s23 ultra was out of date and was sent an s26 ultra in its place. This phone is absolutely amazing. If it would've been the one I chose first in the beginning I think I would've never picked another one.
The camera on these devices are absolutely the best I've ever seen on a cellular device.
The camera on these devices are absolutely the best I've ever seen on a cellular device.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra
on August 17, 2026
Posted by: Love2snack
[This review was collected as part of a promotion.] First I wanna say I've always been a customer for Samsung galaxy phones I love android hands down the best. My galaxy is awesome so many different features I'm still trying to learn everything the battery is the best it lasts me all day at work and I CHOSE this phone because its an android its purple which is my favorite color and it was most definitely time for an upgrade and I'm glad I did it no regrets
Value
5
Written by a customer while visiting Samsung US
Customer Rating
2
Product is not very good
on August 17, 2026
Posted by: Hammer
[This review was collected as part of a promotion.] I chose to provide this review of my S26 Ultra.
I have owned several Samsung Galaxy devices over the years, and unfortunately, the Galaxy S26 Ultra has been one of the most disappointing. I would have to go all the way back to the Note 10 to remember a Samsung phone that frustrated me this much.
For a flagship device at this price point, I expected fast, smooth, and consistent performance. Instead, the phone frequently feels slow and struggles when transitioning between apps. Switching from one application to another is not nearly as seamless as it should be, and there are noticeable delays and hesitation during normal everyday use.
What makes this especially disappointing is that the Ultra is supposed to represent Samsung's best hardware and overall user experience. I should not feel like I am waiting for a premium flagship phone to catch up with what I am trying to do.
I've generally had good experiences with Samsung phones, which makes the S26 Ultra even more frustrating. At this point, I would consider it the worst Samsung device I've owned since the Note 10. For the price and the expectations that come with an Ultra model, the performance simply isn't acceptable.
Value
2
Response from Samsung USBy R&R Team, August 18, 2026
Hi there Hammer, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how important the seamless usage and responsiveness of your device is to you every day, and we would love to help you with this matter. We have provided links to articles to help you adjust the refresh rate of your device, and adjust the display responsiveness of your device. We have lastly, provided a link to the Samsung Support Team to assist you further if you have questions, or believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
How to adjust refresh rate options on your Galaxy phone or tablet
https://www.samsung.com/us/support/answer/ANS10003396/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Privacy screen
on August 17, 2026
Posted by: babayega7744
[This review was collected as part of a promotion.] Love the privacy display. I had the s24 Ultra before and i really needed a privacy display on that but that wouldve compromised the screen quality. I chose the s26 ultra next and i am absolutely amazed.
Value
5
Written by a customer while visiting Samsung US