Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(6,722 Reviews)
Open Ratings Snapshot
Rating breakdown 6,722 reviews
5 Stars
5,898
4 Stars
656
3 Stars
101
2 Stars
26
1 Star
41
69%of customers recommend this product. 
(
55 out of 80
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
5 out of 5
5
Durability and battery life
on April 10, 2026
Posted by: Grandmami
[This review was collected as part of a promotion.] The Galaxy s26 Ultra is perfect size and weight. It has a great battery life and is durable. It has a hard exterior frame and is light weight. The screen is the perfect colors being soft on the eyes as well.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamApril 10, 2026
Hi there Grandmami, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear how pleased you are with the design and feel of your device, and that the display is beautiful and comfortable to look at for prolonged periods of time. We have provided a link to an article to help you with the Galaxy AI features available on your device, and integrate them in to your usage. We have also provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone in a small package
on April 10, 2026
Posted by: L9ve26ultra
[This review was collected as part of a promotion.] Galaxy ai is an amazing thing to have one a phone Ai makes so .any things possible from watching movies to editing photos. I makes thi gs possible that I never thought I could do with a phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Awesome upgrade from past.
on April 10, 2026
Posted by: Countrycraig88
[This review was collected as part of a promotion.] Awesome new setup compared to past Samsung S23 I had. Love the privacy setting.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Return of Innovation
on April 10, 2026
Posted by: loyad1223
[This review was collected as part of a promotion.] Samsung completely outdid itself with the new Samsung Galaxy S26 Ultra. For years, phones have been the same with only minor changes, such as "Moving the headphone jack from the top to the bottom" (lol). The new privacy screen on the Samsung S26 Ultra has been a complete game-changer for private apps, and the integration Galaxy AI has brought to the phone makes life so much easier. Amazing display, great sound, great aesthetics, and not to mention features like using 4GB of your phone's memory for RAM. The phone is incredible. CONGRATULATIONS, SAMSUNG, on making the best phone out there!!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excelent product 100/10
on April 10, 2026
Posted by: AndrewH
[This review was collected as part of a promotion.] Excel at gaming, impressive pictures, and excelent galaxy AI capabilities, I just love it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
I love the phone!
on April 10, 2026
Posted by: DrRhdbuilt
[This review was collected as part of a promotion.] I love my phone however I have had a few issues with sending messages and receiving with full bars or on wifi. The phone has had issues with loading apps aswell with full service. Everything else about the phone I absolutely love
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung S26 Ultra
on April 10, 2026
Posted by: Jones82
[This review was collected as part of a promotion.] I give the Samsung S26 ultra a 10 out of 10. Meta Ai gives you so much support. From daily routines to calls and drafting reports or even giving you business help. You can do it al with the Samsung S26 Ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Like the new style and more features
on April 11, 2026
Posted by: Pinoyimage2020
[This review was collected as part of a promotion.] I try out the galaxy Ai for my job it help me out whatever I need it give me the right answer
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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