Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8
(15,682 Reviews)
Rating breakdown 15,682 reviews
5 Stars
13,710
4 Stars
1,570
3 Stars
241
2 Stars
64
1 Star
97
66%of customers recommend this product.
(
100 out of
152)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
5
Androids are Universal Saviors.
on August 17, 2026
Posted by: Bored2Deth
[This review was collected as part of a promotion.] I chose Samsung's S26+ because Androids save the Universe.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Disappointing camera and skin processing
on August 17, 2026
Posted by: Tenail86
[This review was collected as part of a promotion.] I really wanted to love this phone, but unfortunately, the camera has been very disappointing, especially when photographing or recording people.
My biggest issue is the way the camera processes skin. Skin often looks blurry, patchy, almost flaky, and very unrealistic. Instead of capturing natural skin texture and details, the processing seems to distort or blur them, creating an unnatural appearance that is especially noticeable on faces.
I also notice that colors, including skin tones, can look inaccurate and sometimes too yellow. I have tried different camera settings, but I have not been able to consistently get the natural and detailed image quality I expected from a premium Samsung phone.
I use my phone frequently for creating photos and videos, so camera quality is extremely important to me. Unfortunately, I often prefer the results from my previous Samsung phone because the skin texture and overall image look much more natural.
The phone performs well in other areas, but the camera is a major part of my experience. I really hope Samsung addresses the skin processing, lack of natural detail, and color reproduction in future software updates.
Value
3
Response from Samsung USBy R&R Team, August 18, 2026
Hi Tenail86, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how important it is to have the best possible experience with the camera of your device, and we would love to assist with this matter. We have provided links to articles to help you with the different camera settings and features, as well as help you integrate the features of Galaxy AI in to your usage of your camera. We have also provided a link to the Samsung Support Team to assist you further if this matter continues with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
My Samsung s26 ultra is amazing
on August 17, 2026
Posted by: bizlatlv1
[This review was collected as part of a promotion.] My phone is by far the best phone I ever had. its super fast and takes amazing pictures. Call are clear and the screen is amazing. I love how long the battery last. Best phone ever.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
1
My device is not great
on August 17, 2026
Posted by: Ralmar123
[This review was collected as part of a promotion.] I bein having issues with video calls and regular calls the other people can't hear after a couple of minutes. My device was taking to a local store given by your technician support staff and nothing came to be wrong with it. I regret upgrading my phone.
Value
1
Response from Samsung USBy R&R Team, August 18, 2026
Hi Ralmar123, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how important your phone calls and video calls are to you every day. We have provided a link to a troubleshooting guide to help you with the microphone of your device at your convenience. We have also provided a link to the Samsung Support Team to offer additional assistance if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
This product is awesome !!
on August 17, 2026
Posted by: Callao
[This review was collected as part of a promotion.] Im happy to chose my galaxy s26 has everything i need .
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 ultra is awesome
on August 17, 2026
Posted by: Nemesis24
[This review was collected as part of a promotion.] I chose the s26 ultra for performance and cameras and have not been disappointed. I have yet to even get close to using all the features and cant wait to keep discovering awesome things I can do with the phone. I also love gaming on it.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone I've ever had
on August 17, 2026
Posted by: Sammy710
[This review was collected as part of a promotion.] The Samsung Galaxy S26 is a quietly brilliant, highly pocketable Android flagship. Higher base storage, a slightly larger screen, and improved battery endurance make it a solid tool for everyday productivity. However, because the camera hardware is stagnant and charging speeds are pedestrian, owners of the previous Galaxy S25 may find little reason to make the immediate jump. For buyers upgrading from an older device (two or more years old) who want a manageable one-handed phone loaded with smart AI features, it remains a top-tier choice.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26 Ultra, Watch Ultra, Buds4 Pro
on August 17, 2026
Posted by: Blade69
[This review was collected as part of a promotion.] That's correct. I chose all three!!! It started with the S26 Ultra. I upgraded from three S23 Ultra. I like all the extra features that came on the S26U. Bigger battery, better cameras, and surprisingly the flatter screen. I thought I would miss the curved edges. NOPE! Then I've been on the fence about getting the Buds. With all of the options out there, I just said why not stay in the family. Noise canceling is great and the music clarity is AWESOME. Having an EQ makes them even better. Then the Watch Ultra 2 came out. So, I chose too upgrade my watch while I was at it. I haven't scratched the surface of what this watch can do. But what I have explored, I love. I'm not one that has to have the next flashy thing. So unfortunately for Samsung, I'll be sporting this lineup for a while!! LOL.
Value
5
Written by a customer while visiting Samsung US