Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8
(18,198 Reviews)
Rating breakdown 18,198 reviews
5 Stars
15,888
4 Stars
1,833
3 Stars
286
2 Stars
85
1 Star
106
63%of customers recommend this product.
(
106 out of
168)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
5
Awesome ram and private screen
on June 18, 2026
Posted by: Lesgsto
[This review was collected as part of a promotion.] Fast overall, awesome private screen and camera quality.
Value
5
Response from Samsung USBy R&R Team, June 18, 2026
Hey there Lesgsto, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are finding your new device to be fast, have a great camera, and that the new Privacy Display has been useful for your when out in public and other occasions. We have provided a link to an article to help you further enhance your experience with Galaxy AI. We have also provided a link to the Samsung Support Team to assist you if you have any questions during your usage. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the phone
on June 18, 2026
Posted by: Hourmaster
[This review was collected as part of a promotion.] One of the best phones I have had the opportunity to buy and use and I would recommend this phone to any one
Value
5
Response from Samsung USBy R&R Team, June 18, 2026
Hi there Hourmaster, we appreciate you taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear that this has been one of the best devices you've ever had, and that you would want this experience for your loved ones. We have provided links to resources to help you fully explore your new device, align the settings to your preferences, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Loving the S26 Ultra
on June 17, 2026
Posted by: Overpowered
[This review was collected as part of a promotion.] It runs so much faster than my old phone. Everything new I learn about the phone makes everyday tasks more efficient. Especially Galaxy Ai, it helps with everything I could need, from editing pictures to writing emails and talking calls. Definitely worth buying in my eyes.
Value
5
Response from Samsung USBy R&R Team, June 18, 2026
Hi there Overpowered, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that you are finding this device lightning fast, and powerhouse of productivity with the assistance of Galaxy AI. Please, don't hesitate to reach out to us again any time you have questions about your device, or want to share additional feedback on any of your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Performance and Smart Features
on June 16, 2026
Posted by: SIERRA
[This review was collected as part of a promotion.] I have been using this Samsung device for a few weeks now, primarily for work and streaming movies in my free time. The display is incredibly vibrant, making video content look crisp and professional documents easy to read. One of my favorite aspects is Galaxy AI, which has significantly improved my daily productivity. The AI features help me summarize lengthy articles for school research and quickly draft notes during meetings.
When it comes to entertainment, the battery easily lasts through long streaming sessions without needing a charge. Gaming on this device is also seamless, with zero lag and impressive graphical rendering. It is a highly versatile device that fits perfectly into both my professional and personal life.
When it comes to entertainment, the battery easily lasts through long streaming sessions without needing a charge. Gaming on this device is also seamless, with zero lag and impressive graphical rendering. It is a highly versatile device that fits perfectly into both my professional and personal life.
Value
5
Response from Samsung USBy R&R Team, June 17, 2026
Hey Sierra, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are thrilled to hear that you are finding this device so well matched to your professional needs and enjoyable streaming. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Another one!!!!
on June 16, 2026
Posted by: Bonniebaebee
[This review was collected as part of a promotion.] I've had a lot of phones over the years, and I'm a bit of a tech nerd, so I tend to be pretty picky. The S26 Ultra is honestly the first phone in a long time that made me excited to use it every day.
The camera is incredible!!!! I have five cats, two kids, and I'm constantly taking random pictures of food, and this phone makes all of them look amazing with very little effort on my part...thank goodness... The battery life has also been fantastic. I can spend all day scrolling, watching videos, taking photos, and handling work stuff without feeling like I'm living next to a charger or outlet.
The screen is absolutely freaking gorgeous. Everything looks crisp, bright, and smooth. Once you get used to it, other phones start feeling very underwhelming. The AI features are actually useful too, which Tbh i hate admitting.
As someone who is heavily invested in the Samsung ecosystem with a Samsung watch, earbuds, TVs, appliances, and more, everything works together seamlessly.
My only complaint is that Samsung keeps making me want the next shiny thing. I already find myself looking at Fold phones even though this one is amazing. 😂
Overall, if you're considering the S26 Ultra, I absolutely recommend it. It's powerful, reliable, and feels like a premium device in every way. Worth every penny. 📱✨
The camera is incredible!!!! I have five cats, two kids, and I'm constantly taking random pictures of food, and this phone makes all of them look amazing with very little effort on my part...thank goodness... The battery life has also been fantastic. I can spend all day scrolling, watching videos, taking photos, and handling work stuff without feeling like I'm living next to a charger or outlet.
The screen is absolutely freaking gorgeous. Everything looks crisp, bright, and smooth. Once you get used to it, other phones start feeling very underwhelming. The AI features are actually useful too, which Tbh i hate admitting.
As someone who is heavily invested in the Samsung ecosystem with a Samsung watch, earbuds, TVs, appliances, and more, everything works together seamlessly.
My only complaint is that Samsung keeps making me want the next shiny thing. I already find myself looking at Fold phones even though this one is amazing. 😂
Overall, if you're considering the S26 Ultra, I absolutely recommend it. It's powerful, reliable, and feels like a premium device in every way. Worth every penny. 📱✨
Value
5
Response from Samsung USBy R&R Team, June 17, 2026
Hi there Bonniebaebee, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear that you are so pleased with your investment in a new device, and that the display quality, camera, and additional capabilities make it feel worth every penny to you every day. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Amazing device, galaxy AI not sure.
on June 16, 2026
Posted by: TripsnFell
[This review was collected as part of a promotion.] I use my device for work mostly. I don't know what I was expecting to jump out of the box with the Galaxy AI but I feel as though the directions to use it are unclear to me. I think, no, I know it can be an amazing addition to my tools and work. I just simply do not know how it is supposed to be used or accessed.
Value
4
Response from Samsung USBy R&R Team, June 17, 2026
Hey TripsnFell, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are finding this device to be a good companion for your work needs. We know it can take time to fully explore your device, especially the ways you can use Galaxy AI, and integrate them in to your usage. We have provided a link to an article to assist you with these features at your convenience. We have also provided a link to the Samsung Support Team to assist you further if you have any questions during your exploration. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
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Written by a customer while visiting Samsung US
Customer Rating
5
Another great samsung device!
on June 16, 2026
Posted by: TriedAndTrue
[This review was collected as part of a promotion.] For a long time Samsung user, it was an obvious decision to upgrade my S20 Ultra to the S26 Ultra.
My daughter and granddaughter got it for me when they upgraded theirs. I'm so blessed.
Anyways, I have Alzheimers and this phone is so helpful with accessibility and of course Galaxy AI. Many times I cannot find the words in order to complete an order or send messages. AI has greatly helped there. I love the things I can do with photos using speech and the weather wallpaper is so fun. There are so many other great features of my S26 Ultra, that I could go on and on, but I'd start to sound like a commercial.
Thanks for a great product!
My daughter and granddaughter got it for me when they upgraded theirs. I'm so blessed.
Anyways, I have Alzheimers and this phone is so helpful with accessibility and of course Galaxy AI. Many times I cannot find the words in order to complete an order or send messages. AI has greatly helped there. I love the things I can do with photos using speech and the weather wallpaper is so fun. There are so many other great features of my S26 Ultra, that I could go on and on, but I'd start to sound like a commercial.
Thanks for a great product!
Value
5
Response from Samsung USBy R&R Team, June 17, 2026
Hey TriedAndTrue, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear how pleased you have been with upgrade to your new device, and that you are finding Galaxy AI helpful for communication and other needs on a daily basis. We have provided a link to the Samsung Support Team for your convenience. These experts can assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
4
Forging into the New S26
on June 16, 2026
Posted by: JULES1
[This review was collected as part of a promotion.] I loved the Samsung Smart Switch. It took alot of stress out of switching to a new phone.
My observation is when installing new and existing apps, info and updates but its chaos because its not in order, between Samsung and Google you are bounce all over. It's leaves you wondering did I get all my updates, am I reconnected. Etc The Galaxy AI is impressive however Regardkless how safe " we" are told it is, it ultimately relies of the goodness of the heart of the person using it or in charge. It's scary.
It's human responsibility to protect and keep each other safe....in and out of the USA and not to Use AI to destroy, commit fraud, cause harm or use as a weapon against other human beings or to deceive. This is Samsung's responsibility- This is OUR HUMAN RESPONSIBILITY.
I PRAY SAMSUNG CAN CARRY THIS MISSION STATEMENT, ACT PROFESSIONALLY AND IN A HUMANITARIAN WAY.
THANK YOU FOR LISTENING
SAMSUNG CEO ALL THE WAY TO YOUR JANITOR. THERE IS ONLY 1 LIVE PLANET.
My observation is when installing new and existing apps, info and updates but its chaos because its not in order, between Samsung and Google you are bounce all over. It's leaves you wondering did I get all my updates, am I reconnected. Etc The Galaxy AI is impressive however Regardkless how safe " we" are told it is, it ultimately relies of the goodness of the heart of the person using it or in charge. It's scary.
It's human responsibility to protect and keep each other safe....in and out of the USA and not to Use AI to destroy, commit fraud, cause harm or use as a weapon against other human beings or to deceive. This is Samsung's responsibility- This is OUR HUMAN RESPONSIBILITY.
I PRAY SAMSUNG CAN CARRY THIS MISSION STATEMENT, ACT PROFESSIONALLY AND IN A HUMANITARIAN WAY.
THANK YOU FOR LISTENING
SAMSUNG CEO ALL THE WAY TO YOUR JANITOR. THERE IS ONLY 1 LIVE PLANET.
Value
4
Written by a customer while visiting Samsung US