Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8
(13,442 Reviews)
Rating breakdown 13,442 reviews
5 Stars
11,735
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
143)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
5
Ai and dex
on April 20, 2026
Posted by: kam123
[This review was collected as part of a promotion.] I was pretty impressed that the ai function bixby is able to handle my day to day task working in I.T. and furthermore.
Thank you. Carrying a bag of tools and
And data cord and fiber, it's nice knowing that I can attach a dongle to the s26 ultra.
Then, it turns into a computer for me. Overall, it's been a great experience. I've always been a pixel person. But hands down, this phone has been outperforming in every aspect it doesn't overheat. Image quality is great.
It is definitely a help to being able to sign p d f with the stylist.
Thank you. Carrying a bag of tools and
And data cord and fiber, it's nice knowing that I can attach a dongle to the s26 ultra.
Then, it turns into a computer for me. Overall, it's been a great experience. I've always been a pixel person. But hands down, this phone has been outperforming in every aspect it doesn't overheat. Image quality is great.
It is definitely a help to being able to sign p d f with the stylist.
Value
5
Response from Samsung USBy R&R Team, April 21, 2026
Hey Kam123, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you are loving the usage of your device, and that you are finding this device to so perfectly align to your work and personal needs. Please, don't hesitate to reach out to us again in the future any time you have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great device!
on April 20, 2026
Posted by: Blackdragon
[This review was collected as part of a promotion.] I didn't think there would be a big difference between this phone and the previous S24 ultra I was replacing. Boy was I surprised!! The Galaxy AI features are top notch and the camera is outstanding. All my friends and family with iphones are jealous. Im glad I decided to upgrade!
Value
5
Response from Samsung USBy R&R Team, April 21, 2026
Hi there Blackdragon, we appreciate your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear that you are so pleased with the upgrade from your previous device, and that you are having a great experience with Galaxy AI. We hvae shared a link to the Samsung Support Team to assist you if you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
So far I love my device
on April 20, 2026
Posted by: Bme1980
[This review was collected as part of a promotion.] Galaxy a I has been pretty awesome on the new galaxy s 26 Ultra also it's fast does whatever I want it to I have always used galaxy devices and I'll never change.
Value
5
Response from Samsung USBy R&R Team, April 21, 2026
Hi there Bme1980, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how awesome you are finding your new device, and that you are enjoying the enhanced features of your device. We have provided a link to the complete manual to assist you with the full exploration of your device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you further if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
3
It's a No for me
on April 20, 2026
Posted by: ishametoo
[This review was collected as part of a promotion.] I use my phone for personal and work. I have already had many issues with this phone that I havent had with any other galaxy. I hav sound issues, camera issues & mic issues. Mic - when I send a voice note the speaker goes in and out, it cuts out parts of the voice notes and noone can hear me. Sound - while talking to others it goes in and out to where I cant hear them. I have to ask them to repeat what they were saying several times. When I am playing music the sound is also low. Camera - sometimes when opening the camera its off focus almost like its super zoomed in but its actually not. Also, one night when charging the phone the screen became pixelated & green. I just havent had any issues with any galaxy devices. I forgot to mention the notification bar. At times when I pull it down I can only see settings, not text messages that just came through or anything. I used to be able to pull down the notification bar while on the phone and end my call. It cant do that either. This phone is so frustrating. I called in support, they reset some things remotely and that made it worse! All my settings were reset, even sounds. I noticed my blocked calls and texts were also empty
I had a ton of numbers blocked. Overall, it beautiful but soooo challenging. I dont like it. I also miss the green color I had before in the S24 Ultra. Bring it back!!!
I had a ton of numbers blocked. Overall, it beautiful but soooo challenging. I dont like it. I also miss the green color I had before in the S24 Ultra. Bring it back!!!
Value
3
Response from Samsung USBy R&R Team, April 21, 2026
Hello Ishametoo, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how frustrating it is when your device is not operating as intended or expected, and causing interruption for your work needs. We have provided links to resources to help you with the audio you mention causing frustration, and with your camera features. We have also provided a link to an article to help you with the notifications not coming through to your device. We have lastly provided a link to the Samsung Support Team to assist you further with the lost data you mention. We appreciate you being a Samsung customer. -Elizabeth
Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Apps on Samsung phone or tablet are not sending notifications
https://www.samsung.com/us/support/troubleshoot/TSG10001486/
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Speaker not working on Samsung phone
https://www.samsung.com/us/support/troubleshooting/TSG01001255/#:~:text=1%20Remove%20external%20devices%20Remove%20anything%20plugged%20into,to%20ensure%20the%20sound%20is%20not%20muted.%20
Microphone issues with Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001249/
Galaxy phone or tablet photos and videos are blurry or dark
https://www.samsung.com/us/support/troubleshooting/TSG01001424/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Apps on Samsung phone or tablet are not sending notifications
https://www.samsung.com/us/support/troubleshoot/TSG10001486/
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Written by a customer while visiting Samsung US
Customer Rating
5
This device has much improved features than S22+
on April 20, 2026
Posted by: TarotLady823
[This review was collected as part of a promotion.] I love the AI features included with this device. I'm a small business owner/social media digital creator, compared to the S22+ the features on the S26 ultra help make my day easier. Really enjoying the upgrade from S22+ to the S26 ultra!!!
Value
5
Response from Samsung USBy R&R Team, April 21, 2026
Hi there TarotLady823, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that you are finding this device such an amazing companion to your content creation and business ownership. We have provided a link to the Samsung Support Team for your convenience. These experts can work with you directly if you ever have questions about your new device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Great features
on April 20, 2026
Posted by: Bj1413
[This review was collected as part of a promotion.] All the features are great. Camera is an upgrade from the 25 model. Ai is helpful in my daily routine. Battery lasts much longer. All in all a great device.
Value
5
Response from Samsung USBy R&R Team, April 21, 2026
Hi there Bj1413, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear that you are finding this a nice upgrade from your previous device, and that you are enjoying the enhanced battery life of your device. We have provided a link to the complete manual to help you best align the enhanced capabilities of your device to your preferences. We have also shared a link to the Samsung Support Team to assist you further if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
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Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone. I use AI almost everyday use.
on April 20, 2026
Posted by: LoveSamsung
[This review was collected as part of a promotion.] I use to take pictures / look up items within the picture. I also use ai to help write emails.
Value
5
Response from Samsung USBy R&R Team, April 21, 2026
Hey there LoveSamsung, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are so happy to hear that you are pleased with the usage of your device to capture amazing photos and videos, and that you are able to write your correspondence more easily with Galaxy AI. Please, reach out to us again in the future if you have questions, or want to provide further feedback on your Samsung products. Thank you for b eing a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
This phone is a machine .
on April 20, 2026
Posted by: Eldone
[This review was collected as part of a promotion.] The AI is excellent; you can edit your images with ease, ask it anything, and it is intuitive enough to provide the answers you need. I love the battery—it has excellent longevity and doesn't heat up while charging. For gaming, the processor ensures performance remains very fluid and the device stays cool; it feels like having a mini-cinema in your hands. Videos look excellent. Considering it packs all that technology, it is remarkably lightweight. I have always chosen Samsung because their technology prioritizes intuitiveness and readily adopts new innovations—such as the privacy features that allow me to feel more comfortable using my phone in public.
Value
5
Written by a customer while visiting Samsung US