Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8
(13,431 Reviews)
Rating breakdown 13,431 reviews
5 Stars
11,724
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
143)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
3
Not what it should be
on April 22, 2026
Posted by: Flohorse46
[This review was collected as part of a promotion.] S26 is such a disappointment. I bought extra for luxury feel. It should look like aluxury NOTE phone. This doesnt look any different from s26 or s26 plus. Very disappointed in the materials. Feels cheap compared to my s24. I want NOTE ULTRA looks and materials. If you are going to continue to call s26 ultra I am no longer buying/upgrading. I was definitely a Samsung fangirl. Ive had Samsungs since the S2. Bring back real ULTRA luxury, s27 in a square shape with premium materials.
Value
3
Response from Samsung USBy R&R Team, April 23, 2026
Hello Flohorse46, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how important it is to feel that you've made a good investment in a new device. The change from titanium to armor aluminum helps provide a more lightweight design, better maintenance of optimal temperature, and great durability. We have provided a link to the Samsung Support Team if you have questions about these changes or any features of your new device We appreciate you beiing a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The S26 Ultra is a daily workhorse
on April 22, 2026
Posted by: Thomas
[This review was collected as part of a promotion.] Through use since launch, this phone has powered through every use case I've found for it with aplomb, boosted by Galaxy AI. All day battery life, crisp and clear screen, excellent audio, and power enough to run many apps at once. Memory intensive apps run smoothly, and the additional storage on the base model greatly increases what I can do with my phone. I'd highly recommend it for any user, especially those looking to upgrade from previous Galaxy model years.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Happy customer
on April 22, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] I'm a Samsung customer since more than 15 years and I recomended for everyone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Amazing device!
on April 22, 2026
Posted by: Nenethe14u
[This review was collected as part of a promotion.] I upgraded to the galaxy s26 ultra from a z fold 7 and LOVE IT. The s pen is a game changer and the galaxy AI is amazing. Gives me everything I need and want.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent Phone
on April 22, 2026
Posted by: OR10N86
[This review was collected as part of a promotion.] I've had this phone since release day and honestly, I absolutely love it. I upgraded from previous model and thankful I did!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love the upgrade from my s24 ultra
on April 22, 2026
Posted by: Mosab2000
[This review was collected as part of a promotion.] My favorite feature is the privacy screen. But the phone in general is a huge upgrade from my old phone
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Love this phone
on April 22, 2026
Posted by: CrispyChip
[This review was collected as part of a promotion.] So far I have really enjoyed this phone. I have been through so many generations of android and they just keep getting better and better. Love the spen, the camera is great and the battery holds charge for so much longer than my flip did. Also the Galaxy AI is awesome. Samsung for the W!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great with some work
on April 22, 2026
Posted by: Jayjay
[This review was collected as part of a promotion.] Really love the AI features very helpful throughout the day. Amazing amazing I don't care for the privacy mode. It's a great feature during passcodes. But besides that, it really just hurt my eyes. So I just leave that off and leave it for passwords.Only which is amazing.Love the pictures look gorgeous. Wish the pen can take the picture like it used to. But you win some, you lose them
Value
4
Written by a customer while visiting Samsung US