Best Buy - Samsung - Galaxy S26 Ultra 1TB - Black (AT&T) customer reviews - product reviews

Customer reviews from Samsung US

Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)

Average customer rating

4.8

(6,722 Reviews)

Rating breakdown 6,722 reviews

5 Stars

5,898

4 Stars

656

3 Stars

101

2 Stars

1 Star

69%of customers recommend this product.

(

55 out of 80

)

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Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)

Customer Rating

A fantastic upgrade with a few bumps

on March 13, 2026

Posted by: IshScout

[This review was collected as part of a promotion.] I've been a devoted Galaxy fan for years. Last year I went from the S22 Ultra to the S25 Edge but something felt off.

With the announcement of privacy display & horizon lock I knew I had to find away to get this device. That camera setting can be extremely helpful to those with things like hand tremors where it's difficult to stay still to get those perfect shots. The night photography upgrade will help for those upcoming BTS concerts. 🫰🏻💜

The only thing I miss so far is the old object remover that doesn't use AI. Sometimes you just want to make small edits without being slapped with an AI watermark. Now I have to use a 3rd party app for that when it was built in previously.

Value

Written by a customer while visiting Samsung US

Customer Rating

Is it really an update or upgrade from previous...

on March 13, 2026

Posted by: SamsungLovva

[This review was collected as part of a promotion.] I'm Not so sure if this new galaxy device deserves all the attention it has gotten recently in the media?! The updates or so called upgrades are literally Not existing with this latest model of Ultra Samsung phone. The privacy screen might be useful for few of us but definitely Not worth it since it's reduced brightness level will be annoying for most of us. Also there are screen protector brands that offer the feature for a lot less dough than the actual cost of upgrade from previous model galaxy phones like S25 /S24 Ultras

Value

Response from Samsung USBy R&R Team, March 15, 2026

Hey there SamsungLovva, thank you for taking time out of your day to provide your feedback on your Samsung Galaxy S26 Ultra. We completely understand how important it is to feel that you have made a good investment in a new device that is helpful for so many daily tasks. We have provided a link to the complete manual for your device that will help you customize the new privacy display for only specific apps, times of day, or notifications for the ability to have the brightness in the display you are seeking with the privacy in times you are wanting, and truly experience the best of both worlds. This can also help you discover all of the enhanced features and best align the settings to your preferences. Lastly, we have provided a link to the Samsung Support Team to assist you if you ever have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US

Customer Rating

Galaxy 26 ultra

on March 14, 2026

Posted by: Sloppytacos

[This review was collected as part of a promotion.] Couldnt be happier with my galaxy purchase. Has all the things I need conveniently at my finger tips. Plus the addition of galaxy AI just makes the whole process easier. Just by clicking a few buttons and speaking to the AI, I can write a text, send an email, mark the date and time on a calender all at the same time.

Value

Written by a customer while visiting Samsung US

Customer Rating

First week

on March 18, 2026

Posted by: Rickyb

[This review was collected as part of a promotion.] So far it's perfect. Battery is great, photos seem remarkably better, and Love the design.

Value

Response from Samsung USBy R&R Team, March 18, 2026

Hi Rickyb, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear how much you are loving the battery life, camera quality, and updated design of your new device. We have provided a link to the complete manual to help you maximize your experience with additional features like the new privacy display, horizontal lock, and Galaxy AI. We have also shared a link to the Samsung Support Team to assist you if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US

Customer Rating

Not a true upgrade unless your phone is >5yrs old

on March 19, 2026

Posted by: GalaxyLvr

[This review was collected as part of a promotion.] Its faster than my S22u but the screen is not nearly as bright and vibrant. The screen is also a fingerprint magnet. The biggest things youll notice is a more efficient batrery and buttery smooth performance.

Value

Response from Samsung USBy R&R Team, March 20, 2026

Hi GalaxyLvr, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are enjoying the enhanced processing power and speed of your device. The addition of the new Privacy Display can give the impression of less brightness on the display. You can adjust the settings of your privacy display by pulling down from the top of your device to your quick panel and clicking in to the Privacy Display. We have also provided a link to the complete manual to help you discover the additional capabilities on your device like Galaxy AI and adjust all of the settings to your preferences. We have also shared a link to the Samsung Support Team for your convenience if you believe your device is not operating as intended. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US

Customer Rating

Side Grade

on March 20, 2026

Posted by: Itrtimetodie

[This review was collected as part of a promotion.] S22 ultra to S26 ultra. This phone was a side grade from the s22 Ultra....which is sad considering they are 4 generations apart. You trade a Bluetooth s pen for pixellated privacy. It appears the battery life is comparable as well as similar screen and camera perks to the casual user. Power users that want to delve into the minutiae of settings may find more value. For casual users I recommend getting the phone if you have good incentives and your old phone battery is degrading. I didn't use the Galaxy AI features in the s22 and don't plan to in the s26 but I'll reserve judgement for now.

Value

Written by a customer while visiting Samsung US

Customer Rating

So many features

on March 21, 2026

Posted by: Smeesh

[This review was collected as part of a promotion.] This device allows me such versatile use! I only need to carry my phone for everything I need. I love Samsung products & the new feature of Galaxy AI is alot easier to use than I thought 😀

Value

Written by a customer while visiting Samsung US

Customer Rating

I love my new phone, the size is perfect.

on March 22, 2026

Posted by: Jbaby11

[This review was collected as part of a promotion.] The phone is running smoother, Faster and its size its easy to hold. I'm in love with my new S26 Ultra.

Impressive battery life and performance

High-quality cameras

Features new Privacy display

Excellent photo editing and AI tools

Slim, sleek design

S-Pen included

Value

Written by a customer while visiting Samsung US

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