Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8
(13,431 Reviews)
Rating breakdown 13,431 reviews
5 Stars
11,724
4 Stars
1,357
3 Stars
209
2 Stars
56
1 Star
85
65%of customers recommend this product.
(
93 out of
143)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
5
Samsung S26 Ultra
on April 23, 2026
Posted by: BDub27
[This review was collected as part of a promotion.] Great device with amazing features. Love the Galaxy AI option/use. Phone is light. Great screen and battery
Value
5
Response from Samsung USBy R&R Team, April 24, 2026
Hello BDub27, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are happy to hear that you are finding so many amazing features available on your device, and that you are enjoying the more lightweight design of this device. We hope you'll reach out to us again in the future if you ever have questions, or wish to provide additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
The standout feature: System-wide refinement!
on April 23, 2026
Posted by: djdenniswhatever
[This review was collected as part of a promotion.] I've owned most of the S-Pen equipped phones, including the past four Ultra models. All were great phones, often offering compelling new features and improvements. The S26 Ultra is no different, IMO, though in this model I feel like the most compelling feature is sysrem-wide refinement. It's subtle, but that's a good thing from my perspective. Everything is familiar, just smoother, more cohesive.
There are standout features as well. The privacy screen has been mentioned quite a lot since release, and for good reason. For some it might seem like a neat feature with limited application. For my part it's a much welcomed utility. I manage my finances from my phone more that any other device, and quite often on the go. This feature works as intended, and has all but eliminated any concerns over prying eyes.
The Galaxy AI integration has also been of great utility for me. The big standout has been image manipulation. I use the camera for hobby use, documentation, and occasionally just for laughs. There are quite a few very useful AI features throughout, but image manipulation is where I get the most utility (I have a Galaxy AI lifetime license).
Low light photography has greatly improved, and where as it used to see little use, I am now able to rputinely capture useful images in low lighting. This is a much welcomed improvement.
There's much more to the S26 Ultra, and not near enough character count to do it justice. I cannot recommend this phone enough.
Thanks for reading!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
High Quality Advanced Features But Setup Challenge
on April 23, 2026
Posted by: Exodus
[This review was collected as part of a promotion.] I use this phone for everything including work. Since I have Google Workspace, some features are very inconsistent and appear or disappear with changes in Google Settings or policies, and it takes an immense amount of effort to get things set up to work as intended. For instance, Maps and Gemini integration. And with multiple accounts, if you forget to change from your workspace to Personal account, it can stop some features like Gemini Voice activations. Documentation is impossible to follow because Google changes things so much so often, and Samsung Bixby sometimes helps or puts you in the wrong direction to fix setup and advanced feature access issues.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on April 23, 2026
Posted by: Frances
[This review was collected as part of a promotion.] Great phone. I use for phone calls and watch movies
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
The fingerprint didn't work after you added screen
on April 23, 2026
Posted by: Yoi96
The fingerprint didn't work after you added screen protector.
You can't view your files on phone, but you can view it on your computer.
If it cannot recognize my fingerprint, I hope it will allow me to choose facial recognition instead.
You can't view your files on phone, but you can view it on your computer.
If it cannot recognize my fingerprint, I hope it will allow me to choose facial recognition instead.
Response from Samsung USBy R&R Team, April 24, 2026
Hi there Yoi96, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how disappointing it can be when your device is not operating as intended or expected. We have provided links to articles to help you with the fingerprint reader and resposiveness of your display. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience this matter with your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
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Samsung Community
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Samsung phone is not recognizing fingerprints
https://www.samsung.com/us/support/troubleshooting/TSG01200322/
Galaxy phone or tablet's screen is frozen or responds too slowly
https://www.samsung.com/us/support/troubleshooting/TSG01001765/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Great phone so far.
on April 23, 2026
Posted by: JMears46
[This review was collected as part of a promotion.] I have been a Samsung Galaxy user for years and have never been disappointed with the phones performance. Streaming, gaming, shopping, whatever I'm doing on this phone has been great. I haven't done much with the Galaxy AI yet.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best one yet
on April 23, 2026
Posted by: cruzinray1
[This review was collected as part of a promotion.] My galaxy s26 ultra is the fastest phone I've ever had. Streaming or social media it never let me down and the Ai features are amazing
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best battery life in years!
on April 23, 2026
Posted by: Karlyz
[This review was collected as part of a promotion.] This amazing phone has Galaxy AI, takes beautiful photos, and has a battery that Truly will last all day!! I've owned Samsung phones for years and trade up to the new largest one every year. For the first time in years, I'm not charging my phone partway through my day. Thank you Samsung!!
Value
5
Written by a customer while visiting Samsung US