Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(18,187 Reviews)
Open Ratings Snapshot
Rating breakdown 18,187 reviews
5 Stars
15,879
4 Stars
1,831
3 Stars
286
2 Stars
85
1 Star
106
63%of customers recommend this product. 
(
106 out of 168
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
5 out of 5
5
Samsung phone
on June 29, 2026
Posted by: Djtsmoke
[This review was collected as part of a promotion.] My Samsung galaxy s26 ultra is a multi purpose tool for my every day life. It have galaxy AI which helps when asking about certain things or situations. One thing that sucks is it won't charge on my new charging pad nor will my galaxy ear buds it'll charge my wife's galaxy s24 ultra and her galaxy ear buds. The Samsung s26 ultra has a amazing camera, and it's fast loading stuff. The s26 ultra is smaller than my old phone Samsung s24 ultra.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is amazing all around.
on June 29, 2026
Posted by: BusyMomma4
[This review was collected as part of a promotion.] I was surprised by most of the upgrades on this phone. Two of my favorite things are the battery life and camera. Being a parent on the go battery life is important. Since getting this phone I have never had to worry about losing a charge during a long day. The camera allows me to capture all the moments I want.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Amazing Features All Around
on June 29, 2026
Posted by: JMP0618
[This review was collected as part of a promotion.] The Galaxy S26 Ultra has completely transformed my daily routine, effortlessly balancing my work and entertainment needs. The display is absolutely stunning for streaming movies and watching sports, offering incredible clarity and vibrant colors even outdoors. Gaming on this device is incredibly smooth and responsive, making it an absolute powerhouse for downtime. What truly sets it apart for me, though, is Galaxy AI. I rely on the AI features constantly throughout my workday for quickly summarizing long documents and boosting my overall productivity. It is an amazing, well-rounded device that handles everything I throw at it.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
excellent phone
on June 29, 2026
Posted by: harrystrains
[This review was collected as part of a promotion.] Does everything I want with no problem. I love the pen makes clicking on forms so much easier. Still working with the ai portions but am learning.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Samsung Galaxy S26 Ultra
on June 29, 2026
Posted by: Liljohn315
[This review was collected as part of a promotion.] The phone works great if they're features are honestly no different besides from a little bit more. Advanced AI features rather than that. This phone is completely the same as the. S twenty five ultra, which I had finish paying off in order to get this new one as an upgrade.Because I thought it would pair better with my Galaxy 8 ultra watch. I do believe that the camera is notably better between the 26 and the 25 ultra. Also, the 26 does have a few more AI features. But rather than that, the same features on the ask. 25 ultra are the same as the as 26 ultra. I was disappointed to not get the 1 TB memory. S26 ultra, they did not have it at the time when I got my phone. And I was not given the option to get the 1 TB, I am actually impressed that they have gone all the way to 1 TB, I will say that the battery life on this phone compared to my Samsung Galaxy. S25 ultra, the 26, which I have now loses battery power. Extremely quickly, I leave my house at seven o'clock in the morning for work.I get off at five p m.Get home about six from those times where the phone was fully charged in the morning.If I do not charge it while i'm at work.The phone will basically be around ten percent.By the time I get home, not sure why.I figured the battery life would have been better on this one, but I was wrong
Value
3 out of 5
3
Response from Samsung USBy R&R Team, June 30, 2026
Hello Liljohn315, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know how important your device is to you for a range of daily tasks, and wanting to feel confident in a new device. We have provided links to articles to help you maximize the battery life of your device to help you have the full usage throughout the day. We have also provided a link to the complete manual to help you with the new features like the Privacy Display and horizontal lock. We have lastly, provided a link to the Samsung Support Team to assist you any time you have questions, or you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great phone
on June 29, 2026
Posted by: Keas1972
[This review was collected as part of a promotion.] Very intuitive use. Had S21 Ultra previously. Excellent camera.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
It's to touchy
on June 29, 2026
Posted by: 12151949ST
[This review was collected as part of a promotion.] The phone is to touchy to type texting and continuously changes screens. This is even though you take and add touch or anti touch control. It has caused be to send multiple orders to vendors required me to cancel subscriptions and orders.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, June 30, 2026
Hi there 12151949ST, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We know how frustrating it is when your device is not functioning as intended, and we would love to help you resolve this matter. We have provided a link to the Samsung Support Team to work with you directly through chat to review any and all options to resolve this experience. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love my Samsung phone
on June 29, 2026
Posted by: Sexyqueen
[This review was collected as part of a promotion.] My Samsung phone is the best phone I ever own and it better about holding charge and better pic and good high quality love it be
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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