Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8
(7,466 Reviews)
Rating breakdown 7,466 reviews
5 Stars
6,547
4 Stars
735
3 Stars
114
2 Stars
28
1 Star
42
69%of customers recommend this product.
(
59 out of
86)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
4
It cost alot of money but it's next to the 24 ultr
on March 25, 2026
Posted by: Kayvah
[This review was collected as part of a promotion.] The galaxy AI is cool it names looking things up fast and easy. and I like the privacy screen it helps me a lot when I'm in public.
Value
4
Response from Samsung USBy R&R Team, March 25, 2026
Hey Kayvah, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear that you are enjoying the usage of Galaxy AI when you are looking to find information about different things throughout the day, and that you are enjoying the brand new Privacy Display when you are out in public. We have provided a link to the complete manual to help you further adjust the Privacy Display in new ways where you can select specific apps and notifications you want to have this setting enabled during usage. This can help in those moments where you may not remember to set it, and you can still have the protection you are seeking. We have also shared a link to the Samsung Support Team to assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Easy and simple to use with amazing features
on March 25, 2026
Posted by: Fybstreetz
[This review was collected as part of a promotion.] I use my phone for work and it is very useful I use the Ai feature to summarize notes and complete other tasks that need to be summarized
Value
5
Response from Samsung USBy R&R Team, March 25, 2026
Hello Fybstreetz, we appreciate you taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are so pleased with the usage of Galaxy AI for many of your daily tasks, and finding it so useful for summarize your notes. We have provided a link to the complete manual to help you discover and integrate additional features of Galaxy AI in to your usage. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Galaxy S26 Ultra is ULTRA REFINED.
on March 25, 2026
Posted by: SamsungOnTop
[This review was collected as part of a promotion.] Samsungs most innovative Ultra model yet. The phone comes with it built in Galaxy AI integration, built in privacy display, S-pen, and the Snapdragon 8 gen 5 chipset, this phone is another reason Samsung remains on top in the smartphone industry. The Sky Blue model is beautiful, and so is the One UI 8.5. Flawless powerhouse.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome features
on March 25, 2026
Posted by: Love2share
[This review was collected as part of a promotion.] This device is awesome the camera takes beautiful pictures
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Another step forward
on March 25, 2026
Posted by: Pancakemixx
[This review was collected as part of a promotion.] I'm an annual upgrade kind of galaxy user. This year's model is just another step forward in terms of overall performance, camera quality, and user customization. Where this years model truly shines is the new display features and the video stabilization. I was considering holding off on upgrading this year until seeing these new tricks the Ultra line has to offer.
The Galaxy AI is something that since last year's model I have gradually been using more and more, but has never been a huge selling point for me. The ability to use prompts when editing photos is a nice upgrade in usability for me though as the simple AI editing was always a little bit clunky. I was happy to see that they paired up gemini with perplexity, however I believe the average user may not truly appreciate how dramatic a difference this pairing of AI will be, but for a phone may be overkill.
I am also happy that the phone has ditched the titanium, as it was always a gimmicky selling point and didn't add anything significant for the end user. The aluminum body is more than sufficient and makes the phone much more eco friendly when it comes time to retire the device.
All in all I am happy with the device so far and look forward to using it over the next year.
The Galaxy AI is something that since last year's model I have gradually been using more and more, but has never been a huge selling point for me. The ability to use prompts when editing photos is a nice upgrade in usability for me though as the simple AI editing was always a little bit clunky. I was happy to see that they paired up gemini with perplexity, however I believe the average user may not truly appreciate how dramatic a difference this pairing of AI will be, but for a phone may be overkill.
I am also happy that the phone has ditched the titanium, as it was always a gimmicky selling point and didn't add anything significant for the end user. The aluminum body is more than sufficient and makes the phone much more eco friendly when it comes time to retire the device.
All in all I am happy with the device so far and look forward to using it over the next year.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I almost didn't buy this. I was wrong. So wrong.
on March 25, 2026
Posted by: Releca
[This review was collected as part of a promotion.] Let me set the scene. I stood in that store, phone in hand, and talked myself out of it at least a dozen times. Put it back. Picked it up. Put it back again — and that's not counting the hours spent adding it to my preorder cart online, removing it, and adding it back. I'm a single mother, MSW student, and small business owner. Spending money on myself feels basically illegal. Buyer's remorse always wins and everything goes toward my son. Except this time. I bought it anyway. My only regret is the energy I wasted being dramatic about it.
I need a phone that keeps up with me and that is not a small ask. Between my son's specialized needs, running a business, surviving grad school, and a calendar that looks like a Tetris game someone is actively losing — I needed a device that does not quit. This one does not quit.
The camera alone justifies everything. I photograph constantly — work, school, and every moment with my kid I refuse to let blur into a forgotten memory. Low light, fast motion, close-ups, wide shots. It just works. Every single time. Galaxy AI has genuinely saved my brain — summarizing, organizing, keeping me focused when I have seventeen things pulling at me mentally and emotionally. Which is always. Still finding new features days later. Battery lasts all day. Screen is gorgeous. Zero complaints. Five stars. Buy the phone. Stop talking yourself out of it like I did!
The camera alone justifies everything. I photograph constantly — work, school, and every moment with my kid I refuse to let blur into a forgotten memory. Low light, fast motion, close-ups, wide shots. It just works. Every single time. Galaxy AI has genuinely saved my brain — summarizing, organizing, keeping me focused when I have seventeen things pulling at me mentally and emotionally. Which is always. Still finding new features days later. Battery lasts all day. Screen is gorgeous. Zero complaints. Five stars. Buy the phone. Stop talking yourself out of it like I did!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Runs well, don't love all the ai features.
on March 25, 2026
Posted by: rustyspatular
[This review was collected as part of a promotion.] Runs apps well. The Galaxy AI is not great, ai art is ugly but you can ignore it for the most part.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
New Galaxy S 26 Ultra
on March 25, 2026
Posted by: Windyguitar26
[This review was collected as part of a promotion.] Love this phone. It is bigger than my last galaxy. Better pictures and great graphics. I use the Galaxy AI frequently and am very satisfied with the results. The data transfer was seamless and the use of e Sim instead of physically replacing the Sim card made the first use much easier. Love the purple color. Thanks
Value
5
Written by a customer while visiting Samsung US