Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(13,422 Reviews)
Open Ratings Snapshot
Rating breakdown 13,422 reviews
5 Stars
11,718
4 Stars
1,356
3 Stars
208
2 Stars
55
1 Star
85
65%of customers recommend this product. 
(
92 out of 142
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
5 out of 5
5
The perfect phone?
on April 30, 2026
Posted by: Scottsung
[This review was collected as part of a promotion.] I really have been loving coming back to Samsung. Automating tasks with Galaxy AI makes handling things easier. The personalization is great. I'm enjoying the new options in seeing up the home screen, wallpapers and the clocks for the lock screen. I do have a hard time finding all of the sound options for notifications. User error probably
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMay 1, 2026
Hi there Scottsung, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are enjoying the usage of your device, and all of the ways you can use Galaxy AI. We have provided a link to the complete manual for your device to help you customize your device to your preferences. We have also shared a link to the Samsung Support Team to assist you further through chat if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S25 updated
on April 30, 2026
Posted by: TazTwoK
[This review was collected as part of a promotion.] The S-pen is difficult to get out if you have man hands and no nails, but otherwise, a great phone.
I don't use Galaxy AI, and dont intend to, but other uses may enjoy it
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely amazing!
on April 30, 2026
Posted by: SteeleReviews
[This review was collected as part of a promotion.] Ever since upgrading to the S26 Ultra, I have been blown away! From the lightning fast processing, the amoled screen pops with colors. I can stream my favorite TV shows, or multi task when working and this phone just won't quit! The battery lasts all day. And I've been using Galaxy AI to help me complete checklists, set reminders, organize client lists and much more. The last thing I've got to mention is the cameras. The 200mp rear camera, and the zoom is literally out of this world. Zoom in to the moon and you see it clear as day!
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMay 1, 2026
Hi there SteeleReviews, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are enjoying the usage of your device, finding the battery to keep up with your usage during the day, and that Galaxy AI is helping you organize and accomplish your daily tasks. We have provided a link to the Samsung Support Team for your convenience if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Ai coming together
on April 30, 2026
Posted by: DeFi001
[This review was collected as part of a promotion.] The S26 Ultra with it's dedicated button for Gemini is used so much. Also im enjoying seeing everyday tasks normally performed on my phone now has Galaxy AI prompts for really cool features I never had thought of before. Life is better with this phone!
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMay 1, 2026
Hi there DeFi001, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are enjoying Galaxy AI for many daily tasks, and that you are finding these features easy to use. We hope you won't hesitate to reach out to us again in the future any time you have questions, or wish to provide additioal feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Note/Ultra Ever
on April 30, 2026
Posted by: Tyr69one
[This review was collected as part of a promotion.] I've been using a Galaxy Note/Ultra since the original Note and will never go back! S26 Ultra is the pinnacle of stylus equipped smart phone for professionals, thanks Samsung! Galaxy AI is awesome 👌
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMay 1, 2026
Hello there, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear that you are finding this new device to be so amazing, and have so many features that are such an asset to you every day. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features great quality. Beautifully designed
on April 30, 2026
Posted by: Armmar01
[This review was collected as part of a promotion.] Beautifully deaigned and great upgrade from my last galaxy plus. Way more advanced and way more options. Complete estastic about the phone and features
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMay 1, 2026
Hi there Armmar01, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how pleased you are with the upgraded features and capabilities of your device, and that you are amazed at the advancements. We have shared a link to the Samsung Support Team to assist you if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
An Excellent All‑Around Experience with the Galaxy
on April 30, 2026
Posted by: Raptor
[This review was collected as part of a promotion.] I’m extremely happy with my new Samsung Galaxy S26 Ultra. One of the first things I noticed was how much lighter it feels compared to my previous phone, and I really like the rounded border design; it makes the phone more comfortable to hold and gives it a sleek feel.
Performance has been excellent. Apps load very quickly, multitasking is smooth, and overall responsiveness is outstanding. The camera is another major highlight. It takes great photos in general, and night photography has meaningfully improved compared to past models. I also love the telephoto camera options; the zoom capabilities are impressive.
I’ve enjoyed several of the Galaxy AI features as well. Call assistance has been genuinely useful, and the generated backgrounds are a fun and creative addition. That said, AI image editing could be improved, as it currently feels somewhat limited for more specific or advanced editing tasks.
Google’s Circle to Search has turned out to be far more useful than I expected; I find myself using it frequently. I also really appreciate the privacy display feature, which allows me to enable it only for specific apps. Additionally, the battery protection option, where I can set a flexible maximum charge level, is a great feature that helps preserve long-term battery health.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMay 1, 2026
Hey Raptor, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are ecstatic to hear how amazed you have been with the features of your new device, and how well this device has performed for your usage. We have provided a link to the Samsung Support Team for your convenience. They can assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So happy with my new phone.
on April 30, 2026
Posted by: Mcfly222
[This review was collected as part of a promotion.] I have been using my new Samsung Galaxy S26 Ultra for a couple of weeks already and I am extremely Happy with it, taking fotos and videos with it is a different experience, the zoom is amazing.
The Galaxy AI is in a whole new level, super useful, is like having a personal secretary with me all the time.
I have spent hours just editing pictures with Galaxy AI and I get surprised every time seeing what it can do.
I can play video games and there is no lag.
So many features to talk about but Of course the Privacy Screen is one of the best ones, no more picking at my screen while banking or texting, sooo Happy for that.
Over all this is an Amazing Device and I am Super Happy with it.
Thank you Samsung for keep making our dreams come true!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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