Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(6,722 Reviews)
Open Ratings Snapshot
Rating breakdown 6,722 reviews
5 Stars
5,898
4 Stars
656
3 Stars
101
2 Stars
26
1 Star
41
69%of customers recommend this product. 
(
55 out of 80
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
5 out of 5
5
The camera is awesome
on March 11, 2026
Posted by: Calinative
[This review was collected as part of a promotion.] The AI features are excellent i had the s 24 ultra the s 26 ultra is the best phone on the market
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMarch 11, 2026
Hey there Calinative, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you love the enhanced features and new capabilities available on your device, and that you are finding it the best phone available. We have shared a link to the Samsung Support Team to assist you if any questions arise as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Next-Level Innovation with Galaxy AI
on March 11, 2026
Posted by: Thanathos
[This review was collected as part of a promotion.] I switched from the Galaxy S24 Ultra to the new S26 Ultra, and I couldn’t be happier. The display alone is a major reason — it’s brighter, sharper, and the new anti-spy mode is a total game-changer. That, along with the incredible audio draft feature, was exactly what convinced me to upgrade. The speakers are louder and clearer, and the camera now picks up much more light, so my night photos look better than ever.Galaxy AI feels smarter in every way. The call assistant that answers for me and summarizes what the caller needs is unbelievably useful, and the overall performance is faster and smoother than my old phone. Plus, being able to resize and rearrange the toolbar icons makes the whole experience feel more personal. The S26 Ultra really feels like Samsung’s most advanced and thoughtful phone yet.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The best got better
on March 11, 2026
Posted by: Mwcinci
[This review was collected as part of a promotion.] I'm really liking this new s26u. The Galaxy AI I'm so so about. Just a fast phone with an incredible camera decent battery is good enough so far. I'll dig into the Galaxy AI more so I may be able to better review this later.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Great phone but cases w/o magnets are limited
on March 11, 2026
Posted by: Grammymidge
from Hatton, AL
Nice Phone with new options that make it nicer to use. I wouldn't change anything about the phone. The only issue I have is the limited availability of cases that do not have the magnets in it. This is causeing an error to pop up telling me that the magnets will cause an issue with the response of the stylus. What I do not understand is that Samsung is offering these accessories for the Ultra when the issue exists.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
3 out of 5
3
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Opaque Display
on March 12, 2026
Posted by: Smitty
I'm very disappointed in the display and pictures being washed out compared to the S23.
Response from Samsung USBy R&R TeamMarch 12, 2026
Hello Smitty, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how disappointing it must be to have a brand new device that is not meeting your expectations. We have provided links to the complete manual and the Samsung Support Team to help you adjust any display settings to better align to your preferences, and help you troubleshoot this experience if you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
The privacy screen function is neat.
on March 12, 2026
Posted by: AdmPiplup
[This review was collected as part of a promotion.] Main reason I upgraded was for the privacy screen feature. Camera also seems faster and better than the s24. Galaxy AI is very useful in organizing photos in gallery. I really wish we could get an ad card slot again for extra storage .
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 ultra
on March 12, 2026
Posted by: JBphoto
[This review was collected as part of a promotion.] So far so good. I'm still learning how to use AI features. The privacy display is not as good as I expected.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love how easy it is to use.
on March 13, 2026
Posted by: GatorGal1
[This review was collected as part of a promotion.] I use my phone as my primary camera for travel. The pictures are stunning. The color and deph of field are unmatched. I love the hands free photography using my voice or my pen. The AI allows me to remove anything I want quickly.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamMarch 13, 2026
Hey there GatorGal1, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear that you are so pleased with the enhanced features and new capabilities available on your device, and that you are enjoying your travling and capturing amazing photos and videos during your journey. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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