Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8
(13,411 Reviews)
Rating breakdown 13,411 reviews
5 Stars
11,711
4 Stars
1,353
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
5
Great calling features and privacy screen
on May 15, 2026
Posted by: kc7emq
[This review was collected as part of a promotion.] So this phone is nice like all of the Galaxy phones ive had the A.I. works smoothly. The privacy screen is great and is in the display menu in settings. They added a call screening ability that i find is great for filtering out spam calls. It lets your contacts call go straight thru and screens all others. Plus you can answer while they are leaving a msg. Overall i love this phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Massive upgrade
on May 15, 2026
Posted by: galaxyakagalpal
[This review was collected as part of a promotion.] I was in need of a new phone as I was still using my Samsung Galaxy S21 Ultra and updates are soon to be discontinued. I adored my S21 so I decided to upgrade to a Samsung Galaxy S26 Ultra with Galaxy AI.
The 200mp camara was the biggest draw for me. I am the one who takes all of the photos of our little family. The photos I have captured since upgrading have been nothing short of amazing. Even the photos taken in a darkened auditorium without the flash. The ability to edit my photos directly from the gallery using Galaxy AI technology has proven invaluable. The flexibility it provides is astounding. I have added missing family members to photos, removed unwanted objects seamlessly, and added a touch of fantasy to others.
The integrated S pen is so convenient. I doodle all the time using it, as well as take notes with it. It is so convenient when I am on a call and need to write something down. I can just write the note directly on my screen by just removing the pen.
The call quality is amazing, even when switching from the hand set to my Galaxy buds. The phone even helps make calls from my husband while he is at his very noisy warehouse sound crystal clear.
If you are on the fence about this phone let me just say that you will not regret your purchase.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The phone is great in comparison to others.
on May 15, 2026
Posted by: BlessedaretheMEEK
[This review was collected as part of a promotion.] As a mother, stepmother, partner, Secretary to a Board, and a disabled person, my phone is part of my everyday life. From schedules, doctor and rehab appointments, emails, calls, streaming, gaming, sports, entertainment, fun moments, and staying connected to family, life gets difficult fast without it.
Replacing my S22 Ultra was something I dreaded because it handled everything I needed with no problems. I honestly wasn’t looking forward to learning a new phone, but the S26 Ultra made the switch seamless with little to no stress.
The everyday features matter most to me. Battery life, multitasking, accessibility, organization, clear calls, smooth streaming, and moving between apps without lag all impact my day. Whether I’m handling Board responsibilities, keeping up with appointments, watching sports, gaming to relax, streaming shows, or enjoying everyday fun with family and friends, this phone keeps up with me.
Galaxy AI has been one of my favorite features. It actually helps simplify tasks, organize information, assist with writing, and makes everyday use smoother and more convenient instead of feeling gimmicky.
The camera quality is amazing, the display is beautiful, and the performance feels reliable. For someone who depends heavily on their phone daily, reliability matters most.
I didn’t think I’d be ready to let go of my S22 Ultra, but the S26 Ultra made the transition easier than expected.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Best Phone Yet
on May 15, 2026
Posted by: MadHatter
[This review was collected as part of a promotion.] Works perfect for delivery apps, keeping up with signal and GPS tracking. Amazing picture taking on vacations. It's captured so many intimate moments of me and my partner.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great Phone..Love the stilest
on May 15, 2026
Posted by: Meme90
[This review was collected as part of a promotion.] This phone has been amazing, it's brand new so I'm still getting the hang of it..
The only thing is it is kind of to big for my hand. Even with a pop socket. But everything else is amazing so far
The only thing is it is kind of to big for my hand. Even with a pop socket. But everything else is amazing so far
Value
4
Response from Samsung USBy R&R Team, May 15, 2026
Hi there Meme90, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are happy with the overall usage of your device thus far. We have provided a link to the complete manual to help you fully explore your device, and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
5
Awesome Features
on May 15, 2026
Posted by: Jg2404
[This review was collected as part of a promotion.] Galaxy S26 Ultra is an absolute monster, Galaxy AI, great phone!
Value
5
Response from Samsung USBy R&R Team, May 15, 2026
Hey there Jg2404, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you are loving the amazing capabilities of your device, and that you are finding this device to keep up with your needs every day with ease. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your phone. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5
Amazing Pictures
on May 15, 2026
Posted by: C6WildanCrazy
[This review was collected as part of a promotion.] I recently purchased the Samsung S26 Ultra as it had the best camera and storage. We just had our first grand baby and everyone know you take tons of pictures. I went from the Samsung 21 FE and the difference from my old phone to this one, is off the charts! Pictures are amazing and I have even had pictures printed on canvas and you cannot tell they were printed from my phone. I have used AI on my laptop, but the Samsung AI on this phone is so much faster and I use it everyday day.
Value
5
Response from Samsung USBy R&R Team, May 15, 2026
Hello C6WildanCrazy, thank you for your feedback on your Samsung Galaxy S26 Ultra. We couldn't be happier to hear that you are loving the enhanced camera quality, and storage capacity of your device. We have provided a link to the complete manual for your device to help you fully explore and align your device to your usage. We have also provided a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
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Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4
So far, so good - but still not perfect.
on May 15, 2026
Posted by: Mz January
from Bronx, New York
I'm a long time Samsung customer and recently purchased this phone as an upgrade from my Samsung s23 Ultra, which in itself is a beautiful phone, probably the best Samsung ever made. I never had any problems with it, other than the weight of it. It hurt to part with, but after three years, it was time to move on. I traded in that phone to get a discount on this one.
I'm very satisfied with how this phone is built. It has the durability I've come to expect, plus it performs well. It's a lot lighter weight-wise than my s23 Ultra, so that's a plus. I like the rounded corners in comparison to the boxy square ones that were prevalent on the Note/s22, 23 & 24 Ultras. Camera is okay but not necessarily an improvement over what I had. Phone calls come in crisp and clear, unless there's a problem on the other caller's end. The big attraction regarding this phone is the built in privacy screen, which is a good idea, however, when it's on, the viewing screen for the user doesn't appear to be as clear. Battery life is about average, but not any different (or better) than previous Ultras I've owned, however, it does charge really quickly. Don't really care about the Galaxy AI features, because I seldom use it.
I took off one star for a number of reasons: the design of the oversized camera/photo lenses in the back. They were already huge and with them on that "island" platform, it protrudes out even more. Add the lens protectors on top and that's added bulk. The phone already wobbles because of the size of the camera lens, the lens protectors make it even worse. Seems counterproductive to make a phone that is a little thinner and lighter but have camera lenses that stick out that far. Maybe in future models they will consider altering the design so the phone can lie a little more flush on a surface. Having Samsung messages taken away is not an improvement. I have concerns about how secure SMS and MMS texts are with Google Messages, and it seems to be a hassle to customize it to your liking. I had to go online to figure out how to set it up. I also wasn't aware that the 16 GB RAM was only available with the 1TB model. I brought the 512 GB model, expecting it and was disappointed to find that it was not there. Also as many others have lamented, the issue of the bluetooth not being connected with the SPen is a definite minus. I guess having the built in privacy screen was the trade off. However, I don't regret purchasing it. It's not a bad phone, but I guess I was expecting more.
I would recommend this to a friend!
Features
5
Performance
5
Design
4
Value
4
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Written by a customer while visiting Samsung US