Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8
(13,407 Reviews)
Rating breakdown 13,407 reviews
5 Stars
11,707
4 Stars
1,353
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
5
I love my phone
on May 18, 2026
Posted by: Love shopping
from Benton Harbor, Michigan
I love this phone! The battery is awesome. I bought the phone in March and could be happier. I'm a Samsung girl through and through. This a massive upgrade for me as I've only had the A series, and I always wanted to try the S series. I'm still learning something new about the phone all the time.
Features
5
Performance
5
Design
5
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Fab Camera
on May 18, 2026
Posted by: MamaBear78
[This review was collected as part of a promotion.] I love my new Galaxy s26 Ultra! I love the camera. It's the best camera that I've ever used on my phone. It takes beautiful pictures that I can edit right on my phone. There are so many new features.
Value
5
Response from Samsung USBy R&R Team, May 18, 2026
Hey MamaBear78, we appreciate you taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how much you love your new device, and that the camera has been the best you've had on your device. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
Love the features!
on May 18, 2026
Posted by: Trish22
[This review was collected as part of a promotion.] I use my device for basically EVERYTHING! Absolutely happy with my purchase. Highly recommend!
Value
5
Response from Samsung USBy R&R Team, May 18, 2026
Hey Trish22, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We love hearing how much you are enjoying your new device, and that it has been helpful for almost all of your daily needs. Please, don't hesitate to reach out to us again in the future if you have questions, or wish to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Massive Upgrade From My Previous Pixel 7
on May 18, 2026
Posted by: Wjbarrett70
[This review was collected as part of a promotion.] Switching over from a Pixel 7, the upgrade in overall hardware and performance is immediately noticeable. The screen brightness and clarity are phenomenal, making a massive difference when streaming media, watching sports, or using the phone outdoors in bright sunlight. The battery longevity is a major step up as well, easily clearing a full day of heavy use without any range anxiety.
For daily work and productivity, the processing power is top-tier. Navigating complex tasks, managing large files, and multitasking feel incredibly fluid with zero lag compared to my older device.
The real highlight has been exploring Galaxy AI. Coming from a phone known for smart features, I am thoroughly impressed by the practical utility here. The intelligent note-taking, advanced photo editing, and live translation tools have genuinely streamlined how I organize information and handle my daily routines. It feels less like a standard upgrade and more like a massive leap forward in day-to-day efficiency.
The premium build quality combined with these intuitive software features makes this an exceptional daily driver. I highly recommend it to anyone looking to make a similar switch.
For daily work and productivity, the processing power is top-tier. Navigating complex tasks, managing large files, and multitasking feel incredibly fluid with zero lag compared to my older device.
The real highlight has been exploring Galaxy AI. Coming from a phone known for smart features, I am thoroughly impressed by the practical utility here. The intelligent note-taking, advanced photo editing, and live translation tools have genuinely streamlined how I organize information and handle my daily routines. It feels less like a standard upgrade and more like a massive leap forward in day-to-day efficiency.
The premium build quality combined with these intuitive software features makes this an exceptional daily driver. I highly recommend it to anyone looking to make a similar switch.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great phone
on May 18, 2026
Posted by: Bryank93
[This review was collected as part of a promotion.] I haven't owned a Samsung phone since the s22. Switching back to Samsung has been amazing! The battery life is way better than my old phones, and the new galaxy ai is pretty neat too!
Value
5
Response from Samsung USBy R&R Team, May 18, 2026
Hi there Bryank93, thank you for sharing your experience of your Samsung Galaxy S26 Ultra. We are so happy to hear that you are finding the battery life able to keep up with your usage every day. We have provided a link to an article to help you fully explore the features of Galaxy AI available on your device. We have also provided a link to the complete manual for your device to help you maximize your experience and align the settings to your preferences. We have lastly, provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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X
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
1
You got rid of the best texting app it's junk
on May 18, 2026
Posted by: Pepsimf
from Rhode Island
You couldn't give me this phone for free junk!!!!!
No, I would not recommend this to a friend.
Features
1
Performance
1
Design
1
Value
1
Response from Samsung USBy R&R Team, May 18, 2026
Hello there, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We know it can be frustrating when software you have used and loved in the past has been changed or removed from your current device. We have provided a link to the complete manual for your device to help you with the updated features and settings of your device, and help you align them to your preferences. We have also shared a link to the Samsung Support Team to assist you if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
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Written by a customer while visiting Samsung US
Customer Rating
5
Fast fast fast
on May 18, 2026
Posted by: Ahmagi
[This review was collected as part of a promotion.] I upgraded from the Samsung S23 Ultra. My main reason for doing so was the life cycle of the S23 Ultra was only 3 years and was months away. The S26 has a 6-7 year life cycle. This is ideal for me because I need the security updates more so than the performance. This phone is incredibly fast though. I was able to play GTA3 without any hiccups. The transfer with Samsung Switch was pretty straight forward. Most of settings transferred over. I did notice though this phone does not run 32 bit apps unlike the S23. Galaxy AI is pretty good. I was amused by the answering service/agent you can setup in case you dont want to speak to someone. I set it up as a joke and it was a good laugh.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Its good.I was skeptical at first
on May 18, 2026
Posted by: Love2shop
[This review was collected as part of a promotion.] The galaxy AI is great and i have used it more than i used the other AI on other phone's its helpful unique and tailored to my needs as i need it. It has a excellent search engine for when i need to do deep research on topics and really entertaining to use
Value
5
Written by a customer while visiting Samsung US