Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8
(13,287 Reviews)
Rating breakdown 13,287 reviews
5 Stars
11,610
4 Stars
1,338
3 Stars
202
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
138)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
5
Galaxy S26 Ultra
on June 18, 2026
Posted by: Lemontea
[This review was collected as part of a promotion.] I love my new phone! The camera takes great pictures and is easy to use. I'm older and not tech savvy, so I appreciate the ease of use and the AI features enhance that without being overwhelming.
Value
5
Response from Samsung USBy R&R Team, June 18, 2026
Hi there Lemontea, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear how much you love your new device, and that you are finding it easy to use for someone who may not be a tech expert. We have provided a link to the Samsung Support Team to assist you if any questions come up as you continue using your new device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
I love my S26 Ultra
on June 18, 2026
Posted by: STINE76
[This review was collected as part of a promotion.] I love Galaxy AI. I can make changes and edits just by taking a simple photo. Using AI, I was able to create sample designs for my living room and my lanai, which made it much easier to visualize how everything would look before making any changes.
Also love how easy Is the S Pen makes it simple to take notes, stay organized, and keep track of important things throughout the day. Galaxy AI has made helping me create ideas and edit photos faster. Between the S Pen, Galaxy AI, the amazing camera, and the long battery life, my Samsung phone helps me every day for work, family, and entertainment.
Thank you, Samsung for make my life easier.
Also love how easy Is the S Pen makes it simple to take notes, stay organized, and keep track of important things throughout the day. Galaxy AI has made helping me create ideas and edit photos faster. Between the S Pen, Galaxy AI, the amazing camera, and the long battery life, my Samsung phone helps me every day for work, family, and entertainment.
Thank you, Samsung for make my life easier.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Excellent device
on June 18, 2026
Posted by: Maliusa99
[This review was collected as part of a promotion.] Best phone for video and photo
Best phone for multi tasking
Best phone for multi tasking
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
S26Ultra love it 😊
on June 18, 2026
Posted by: Chumino007
[This review was collected as part of a promotion.] I have been a faithful buyer since the Samsung Galaxy 1 and the Note 1 and I will continue to be, now with the galaxy AI ufff I asked to simplify my life, it has helped me in many decisions even with my anxiety attacks. I am going to take a trip these days by plane and unfortunately I will not be with so much with my galaxy AI they should do something to improve that , I know that it is difficult but minimal an interaction that you download the basics.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Ai Capabilities
on June 18, 2026
Posted by: Gurslan
[This review was collected as part of a promotion.] Really makes life easier on any task you need, simply amazing.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new S26 Ultra and S Pen
on June 18, 2026
Posted by: NewFanBoy
[This review was collected as part of a promotion.] I just switched from a One Plus phone to the S26 Ultra...literally night and day! I'm really enjoying the S Pen, and Galaxy AI ..I will probably get the Samsung Buds Pro 4, because they really work well with the phone.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Amazing device with AI that boosts productivity
on June 19, 2026
Posted by: MittyTech
[This review was collected as part of a promotion.] I've honestly been loving my Galaxy S26 Ultra. It's easily become my go-to device for pretty much everything. The Galaxy AI features have been a game changer for me, especially with work. I've used it to throw together flyers on the fly, clean up PowerPoint presentations, rewrite documents, summarize notes, and help organize my thoughts when I'm juggling a million things at once. It's kind of wild having that much capability right in your pocket.
The screen is gorgeous, battery life has been solid, performance is crazy fast, and the S Pen is still one of those features I didn't think I'd use as much as I do. Once you have it, it's hard to go back.
That said, I have to be honest about the one thing that's been disappointing... the camera. It's definitely not bad, but coming from the S25 Ultra, I actually think the older phone produced better looking photos. The image quality seemed a bit sharper and more natural, and the autofocus on the S26 Ultra feels slower sometimes, especially when trying to catch pets, kids, or anything moving around. I keep hoping a software update can improve it because the hardware is obviously there.
Overall, this phone has made my day-to-day life easier and more productive thanks to Galaxy AI, and I really do love using it. Fix the camera processing and autofocus, and this thing would be an easy 5 stars for me.
The screen is gorgeous, battery life has been solid, performance is crazy fast, and the S Pen is still one of those features I didn't think I'd use as much as I do. Once you have it, it's hard to go back.
That said, I have to be honest about the one thing that's been disappointing... the camera. It's definitely not bad, but coming from the S25 Ultra, I actually think the older phone produced better looking photos. The image quality seemed a bit sharper and more natural, and the autofocus on the S26 Ultra feels slower sometimes, especially when trying to catch pets, kids, or anything moving around. I keep hoping a software update can improve it because the hardware is obviously there.
Overall, this phone has made my day-to-day life easier and more productive thanks to Galaxy AI, and I really do love using it. Fix the camera processing and autofocus, and this thing would be an easy 5 stars for me.
Value
4
Written by a customer while visiting Samsung US
Customer Rating
2
Didn't expect not to like it
on June 19, 2026
Posted by: Denise
[This review was collected as part of a promotion.] I don't like game automatically downloading on my phone. Features stop you from getting wanted calls. Hard to navigate some features and settings items.
Value
2
Response from Samsung USBy R&R Team, June 22, 2026
Hey Denise, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We understand how frustrating it is when you are working to get your new device best aligned to your usage preferences. We have provided a link to the complete manual to help you with your call settings and additional capabilities. We have also provided a link to the Samsung Support Team to assist you further if you have questions, or continue to experience frustration with your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US