Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8
(13,399 Reviews)
Rating breakdown 13,399 reviews
5 Stars
11,700
4 Stars
1,352
3 Stars
208
2 Stars
55
1 Star
84
65%of customers recommend this product.
(
92 out of
142)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
5
S26 Ultra Review
on May 19, 2026
Posted by: Homeboy13245
[This review was collected as part of a promotion.] Love this phone. I just recently upgraded from an S22 Ultra as I am the type to use my phone until I can't any longer and boy is this one a breath of fresh air.
All of the features are great and I especially like the privacy screen feature. Definitely didn't know I needed this until I got it and realized how much a larger screen size is exposed for others to see.
Also, Galaxy AI is top notch!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
AI needs work
on May 19, 2026
Posted by: Shamatuu
[This review was collected as part of a promotion.] Then AI is missing the features . Battery life is not stable
Value
3
Response from Samsung USBy R&R Team, May 20, 2026
Hey Shamatuu, thank you for providing feedback on your Samsung Galaxy S26 Ultra. We know it can be frustrating when your new device is not operating as expected, and that it can take time to fully explore the capabilities of your device. We have provided links to an article and the complete manual to help you with the features of Galaxy AI. We have also provided links to resources to help you maximize the battery life of your device. Lastly, we have provided a link to the Samsung Support Team to assist you if you continue to experience frustrations, or have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5
This product has an amazing high quality design
on May 19, 2026
Posted by: Jun1or
[This review was collected as part of a promotion.] I have been using the Galaxy S26 Ultra for both my graduate school studies and daily task management, and it has completely transformed my workflow. The high-quality design feels incredibly premium and durable in hand, but the real standout is the performance.
Once I started using the Galaxy AI feature in my daily routine, it has been a game-changer. I frequently use the AI features to quickly summarize long research articles, format complex notes, and draft detailed correspondence for school and work, which saves me hours. The display is gorgeous and crystal clear, making it perfect for multitasking with multiple windows open at once.
Battery life easily lasts through a full day of heavy usage, including streaming video, managing calendars, and running demanding productivity apps. The camera system is also phenomenal, capturing sharp, professional-looking photos even in low-light environments. Whether I am using it for intense productivity, streaming media, or organizing a busy schedule, this device handles everything effortlessly. It is an exceptional tool for anyone balancing a hectic academic or professional lifestyle.
Value
5
Response from Samsung USBy R&R Team, May 20, 2026
Hi Jun1or, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are ecstatic to hear how much you are loving your new device, and finding so many features that you use on a daily basis for work and personal needs. We have provided a link to the Samsung Support Team for your convenience. They can assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
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Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5
Has a great camera, processor, and battery
on May 19, 2026
Posted by: Skol4Life
[This review was collected as part of a promotion.] I like A1 and the camera is amazing, processor is super fast and the battery last all day!!!
Value
5
Response from Samsung USBy R&R Team, May 20, 2026
Hello Skol4Life, thank you for taking time out of your day to provide feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear that you are enjoying your new device, and that the battery is keeping up with your usage during the day. We have provided a link to the complete manual for your device to help you maximize your experience and align the settings to your preferences. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5
Quite a reliable phone for more then everyday use
on May 19, 2026
Posted by: Emroxx47
[This review was collected as part of a promotion.] This phone is overall amazing, I have been using this phone for a couple months and I've found that galaxy ai has a lot more potential to be a helpful assistant especially in editing photos, it does great fixing up things and adding things to photos but it could use a little more love, I love the privacy display I use it some of the time, only bad side is even with maximum viewing protection on it could use more angle to is so its harder to see from certain angles but I love it and it works flawlessly, last thing I have to say is the Camera is GLORIOUS, its amazing I love it all, snapchat makes it seem bad quality but that's between you and snapchat, I've used the super steady with horizontal lock. I love how still it can be even with fast movements, I've been a huge samsung lover for 10+ years, I wish I had the samsung tv and watch, but I can't afford it, can't wait for the future updates to make the phone feel much cleaner, you guys do great with every thing you make, I need that 4k OLED so I can review that too. I haven't done much gaming on the phone but im sure its outstanding
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This is phone is an absolute monster.
on May 19, 2026
Posted by: Anhar91
[This review was collected as part of a promotion.] This phone has been the most aggressive phone I have ever used the battery the screen is an absolute phonamonial
Value
5
Written by a customer while visiting Samsung US
Customer Rating
4
Great features
on May 19, 2026
Posted by: Switchingfromiphone
[This review was collected as part of a promotion.] The galaxy ai features is nice, phone does exactly what its supposed to do. It's growing on me..
Value
4
Written by a customer while visiting Samsung US
Customer Rating
5
This product has amazing features
on May 19, 2026
Posted by: Loverz2quyall
[This review was collected as part of a promotion.] If it wasn't for my Galaxy AI I would have never seen this amazing advertisement
Value
5
Response from Samsung USBy R&R Team, May 19, 2026
Hey there Loverz2quyall, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear how pleased you are with the enhanced features of Galaxy AI on your device, and that you are enjoying using your device every day. We have provided a link to the Samsung Support Team to assist you any time you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Samsung Support
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Written by a customer while visiting Samsung US