Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(18,135 Reviews)
Open Ratings Snapshot
Rating breakdown 18,135 reviews
5 Stars
15,833
4 Stars
1,826
3 Stars
286
2 Stars
84
1 Star
106
63%of customers recommend this product. 
(
106 out of 167
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
5 out of 5
5
S26 Ultra Review
on August 9, 2026
Posted by: Samfan
[This review was collected as part of a promotion.] I chose the S26 Ultra because of the amazing camera quality and the screen, the screen quality is amazing and managing to include a privacy screen built into the phone and still not downgrading the screen quality is a think only Samsung can do. Can't wait for the newer, and better model phones coming out soon!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Solid phone
on August 9, 2026
Posted by: Krenee
[This review was collected as part of a promotion.] It was finally time for me to upgrade and I chose the 26 ultra because I had the 23 ultra and loved it. I love how light this phone is in comparison, the camera is great, the round edges are seamless and easier for storage purposes. A good upgrade all around.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This is great
on August 9, 2026
Posted by: Fellito2010
[This review was collected as part of a promotion.] I chose samsung galaxy S26 becuase is the best cell phone you can use it easy and don't complain about it
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I am still exploring my new Samsung S26 Ultra.
on August 9, 2026
Posted by: 3ricsMama
[This review was collected as part of a promotion.] I chose the Samsung S26 Ultra because of it's incredible camera functions.
Though it was unfortunate that my last phone got ran over & destroyed. It turned out to be a true blessing in disguise. I could not be happier with any other phone!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product was a birthday gift
on August 9, 2026
Posted by: Loveit
[This review was collected as part of a promotion.] The smartphone landscape is constantly evolving, but the Samsung Galaxy S26 Ultra sets a remarkably high standard for what a modern flagship device can achieve. Unveiled as the pinnacle of Samsung’s mobile engineering, the S26 Ultra seamlessly blends refined physical ergonomics with cutting-edge internal technology, establishing itself as an absolute powerhouse for creators, power users, and everyday enthusiasts alike.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Could improve on a lot specifically the battery
on August 9, 2026
Posted by: myownopinion
this product is alright, it could use a bigger battery like maybe 6000mah, and better cooling for heavy tasks
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the camera!
on August 9, 2026
Posted by: Brittrae
[This review was collected as part of a promotion.] I haven't had an upgrade since my
note 10+! The on camera on the S26 ultra is amazing! Love all the AI features that come along with it! Just a great phone overall!
But I miss samsung messeging!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Not Happy with Battery Capacity, Heating Issue
on August 9, 2026
Posted by: AP93339
[This review was collected as part of a promotion.] I wish there were more options available from other brands when it comes to this product, but it seems like Samsung has a monopoly on the market. Unfortunately, that leaves consumers with very few alternatives to choose from.
Specifically regarding this item, I've noticed it has heating issues that can be quite concerning, and its battery capacity is only average, remaining unchanged compared to previous series models. Moreover, I believe the build quality of the S25 series was significantly better than that of the S26, which adds to my disappointment. Overall, I feel that there is a lack of innovation and improvement in this latest series.
Also, the price increase was another disappointment.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 10, 2026
Hey there AP93339, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We understand how distressing it can be when your new device is not meeting your expectations in functionality. We have provided links to resources to help you with the temperature and battery life of your device at your convenience. We have also provided a link to the Samsung Support Team to assist you if you are interested in exploring protective accessories for your device, or you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
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Written by a customer while visiting Samsung US
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