Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8
(13,287 Reviews)
Rating breakdown 13,287 reviews
5 Stars
11,610
4 Stars
1,338
3 Stars
202
2 Stars
54
1 Star
83
65%of customers recommend this product.
(
90 out of
138)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
5
Slimmer product design
on June 10, 2026
Posted by: BLACCKPEPPER
[This review was collected as part of a promotion.] I upgraded from the S24 Ultra & this phone feels lighter, the pen is also smaller & stays in its port better. The photos are just as crisps. I did have to learn a new phone because it is similar to the one I upgraded from. I just love the flow & easiness of Samsung devices.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Had a S21 Ultra now S26 Ultra
on June 10, 2026
Posted by: Redzresults
[This review was collected as part of a promotion.] Initially I thought the whole Galaxy AI was going to be this infinite source of. Knowledge, Handling Task and a overall superiority but now I just think I wasted money when my S21 did the same stuff was already paid off.
Value
3
Response from Samsung USBy R&R Team, June 11, 2026
Hello Redzresults, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know it can be upsetting when your new device is not meeting your expectations in functionality. We have provided a link to an article to help you discover the full capabilities of Galaxy AI and integrate them in to your usage to help you streamline many daily tasks. We have also provided links to the complete manual and the Samsung Support Team to assist you further with the exploration and alignment of your device, and answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
Love the new features.
on June 10, 2026
Posted by: VictorE
[This review was collected as part of a promotion.] I use my phone for everything. From social media to flying my drone. The over quality of the pictures and videos are amazing. And now the AI help make pictures clearer and cleaner looking. It has high speeds and I really love that i can hit a button and have a privacy screen. The fact that I have a separate work profile is also a plus.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
This product is convenient
on June 10, 2026
Posted by: MsRiriPhone
[This review was collected as part of a promotion.] I find the device to be user-friendly. The integration of artificial intelligence features has certainly made technology more accessible. It's a significant advantage when complex functionalities are presented in an intuitive manner. It's encouraging that the learning curve is gentle on me. This accessibility enhances my overall experience.
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
The Galaxy S26 ultra is top tear on AI features
on June 10, 2026
Posted by: Icyflame28
[This review was collected as part of a promotion.] First and for most am in love with the Galaxy AI, it makes work easiest when composing an email or writing different messages be it official or casual the Galaxy AI got you sorted.
Second the camera. The camera on this device is a beast the exposure and zoom is top tear. Moving on to the audio when streaming a movie, super clear and loud, what's even crazier is that you can activate and audio eraser to just focus on the voice, how cool is that.
The display and software is top notch so far I love the processor and how this phone is sleek round and light. #Galaxy s26 ultra #king of AI
Second the camera. The camera on this device is a beast the exposure and zoom is top tear. Moving on to the audio when streaming a movie, super clear and loud, what's even crazier is that you can activate and audio eraser to just focus on the voice, how cool is that.
The display and software is top notch so far I love the processor and how this phone is sleek round and light. #Galaxy s26 ultra #king of AI
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Great battery and features
on June 11, 2026
Posted by: Rcimperial
[This review was collected as part of a promotion.] I use to listen to music and for work and no issues. GALAXY AI is what i expected and some!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Awesome phone
on June 11, 2026
Posted by: Kalpic
[This review was collected as part of a promotion.] This phone is packed with features, including Galaxy AI, and a sweet camera.
I haven't used the Galaxy AI feature much, but works well for me. The camera however is one of the best! The zoom and night mode feature are amazing, the sharpness and color quality of each shot is out of this world.
I haven't used the Galaxy AI feature much, but works well for me. The camera however is one of the best! The zoom and night mode feature are amazing, the sharpness and color quality of each shot is out of this world.
Value
5
Response from Samsung USBy R&R Team, June 11, 2026
Hi there Kalpic, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how amazed you are with your device, that it feels loaded with amazing features you enjoy using including Galaxy AI and the camera. We have provided a link to the complete manual to help you with additional capabilities like the new Privacy Display. We have also shared a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5
useen upgrades
on June 11, 2026
Posted by: OdieIsme
[This review was collected as part of a promotion.] Seriously, this phone is a game-changer with all these AI enhancements you don't even notice at first. It's like it's learning my habits and just *knowing* what I need before I do. The camera is way better, especially in low light, thanks to some smart behind-the-scenes processing. Battery life seems to have gotten a boost too, probably another subtle AI optimization. It just feels smoother and more intuitive than my old device, making everyday tasks feel a little more magical.
Value
5
Written by a customer while visiting Samsung US