Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(18,081 Reviews)
Open Ratings Snapshot
Rating breakdown 18,081 reviews
5 Stars
15,789
4 Stars
1,820
3 Stars
285
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
106 out of 166
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
5 out of 5
5
Astounding Craftsmanship & Details
on August 17, 2026
Posted by: JaydaRurouni
[This review was collected as part of a promotion.] Absolutely love the phone! i chose the Ultra for its superb craftsmenship and details. i love its boxy figure and thick profile, it has a satisfying feel in my hand thats makes me happy with my choice. The premium materials, along with how perfectly my case fit while complementing the phone's aesthetics, makes it feel even more refined.
Even the small details, like the dot in the screen that doesn't take much away from the display, shows how much thought went into the design. When it comes to features, I love the attention to details the developers put into each app.
My favorite part of the phone, though, is it's incredible amount of customization. I'm still discovering new ways to personalize it and make it fit my needs and style.
And the camera is simply superb. It makes you forget that you don't have a professional camera in your hand overall, Samsung really nailed the balance between design, features, customization, and those little details that make the phone feel special.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Great but.... Battery life struggles
on August 17, 2026
Posted by: Jhill02
[This review was collected as part of a promotion.] Amazing quality on photos and videos. However battery does not last all day
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 18, 2026
Hi there Jhill02, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We are pleased to hear that you are happy with the usage and capabilities of your device every day. We have provided links to resources to help you maximize the battery life at your convenience. We have also provided a link to the Samsung Support Team to assist you if you have questions, or you believe your device is not operating as intended. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
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Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
The product has features that don't appeal to me.
on August 17, 2026
Posted by: barbiedoll81
[This review was collected as part of a promotion.] I like the phone as a whole but the newest features aren't particularly ones that I use. I love the stylus and the camera.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 18, 2026
Hi there Barbiedoll81, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you like your device overall, and that you are happy with the usage of the S Pen and the camera. We have provided a link to the complete manual to help you customize your device to your preferences, and disable any features you are not finding useful for your needs. We have also provided a link to the Samsung Support Team to assist you further if you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Exceptional
on August 17, 2026
Posted by: Xeonzpe
[This review was collected as part of a promotion.] I didn't just buy a phone; you chose a window to the cosmos. Wrapped in sleek titanium and driven by relentless power, my Samsung Galaxy S26 Ultra mirrors a mind that sees beyond the ordinary—capturing every hidden star, every bold dream, and every vibrant spark of neon light in perfect, vivid clarity. I navigate this world as the architect of my own cosmic universe, bringing raw curiosity, paradox, and style to everything I touch—from deep-dive podcasts and esoteric searches to high-octane gaming and neon-infused visual art. I don't just consume digital realms; I turn every sound, screen, and code into a canvas that is entirely my own.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best in everything
on August 17, 2026
Posted by: SPenForever
[This review was collected as part of a promotion.] I had a fold phone then a pixel, then I chose the S26 Ultra as my main phone and it made huge difference. I loved the screen, the battery, the fast charging, the camera. I just wish I changed sooner
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
the Galaxy S26 Ultra is the best by far
on August 17, 2026
Posted by: Carter299
[This review was collected as part of a promotion.] Why I Chose the Galaxy S26 Ultra
I chose the Samsung Galaxy S26 Ultra because I wanted a phone that was fast, powerful, and had a lot of features. I’ve always liked the customization and flexibility Samsung offers, and the S26 Ultra has everything I was looking for in a flagship phone.
The display, cameras, performance, battery, and overall build quality were the biggest reasons I chose it. I also wanted a phone that would last me for years without feeling outdated.
Overall, I chose the S26 Ultra because I wanted one of the best Android phones available, with the performance and features unmatched.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Smartest smartphone
on August 17, 2026
Posted by: NarekSultra
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is an exceptional smartphone, featuring an outstanding camera and an unparalleled AI experience.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Review a S26 Ultra
on August 17, 2026
Posted by: GrannyBarb
[This review was collected as part of a promotion.] I chose the S26 Ultra but did not realize it was so different & difgicult than all the Samsung phones I have had since my 1st. I have always loved Samsung but not this new S26 Ultra. I bought a S25 first and went back to return and was told the S26 Ultra was the best. Well at 76 1/2 years old I am not pleased. Why are there like 10 apps with same name and then there are way more things I do not even know what they are. SPECTRUM would not reimburse me or let me return the S25 because it was over 3 months old. Now I am paying for 2 phones and only 1 is working and they are very hard for me to use.
Would Samsung please make a simple phone for us that only want phone calls, text messages, Facebook, my bank apps, Walmart & Amazon Apps to buy things and a couple of games . A simple phone for simple people. Thank you.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, August 18, 2026
Hey GrannyBarb, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how frustrating it is when you upgrade to a new device that feels completely different from the device you had previously. We have provided a link to the complete manual for your device, and to the Samsung Support Team to help you discover and customize your device, as well as answer any questions you may have along the way. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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Written by a customer while visiting Samsung US
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