Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(18,053 Reviews)
Open Ratings Snapshot
Rating breakdown 18,053 reviews
5 Stars
15,764
4 Stars
1,817
3 Stars
285
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
106 out of 166
)
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Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
5 out of 5
5
Galaxy s26 ultra
on September 2, 2026
Posted by: Austin
[This review was collected as part of a promotion.] I chose the Samsung s26 ultra because it was sleek, top of the line, and very easy to use. It has yet to disappoint me.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 3, 2026
Hey Austin, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you are loving your device, and how easy you are finding it to use every day, making it feel top of the line. We have shared a link to the Samsung Support Team to assist you any time questions arise about your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Samsung s26 ultra
on September 2, 2026
Posted by: Xazzy2026
[This review was collected as part of a promotion.] After deciding to make a switch to android I chose the samsung s26 ultra and am so glad i did, the customization on this phone is amazing and I love the fact that even with all the photos, videos and apps that i got, I haven't gotten a prompt to pay for storage AND this phone is really durable. Im very clumsy and have dropped this phone at work multiple times and it fell off my fridge and the damage it took is so unnoticeable its crazy. Samsung for sure knows how to build durable phones.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 2, 2026
Hi Xazzy2026, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We love hearing how much you are enjoying your device, and that it has kept up with your usage with such ease. We have shared a link to the Samsung Support Team for your convenience. These experts can assist you any time you have questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Upgrade Choice
on September 2, 2026
Posted by: Vortec
[This review was collected as part of a promotion.] Another upgrade I thought that would be normal, but going from the S23 Ultra to the S26 Ultra was a massive difference. The UI is cleaner, the phone is snappy and smooth, and the photo quality is immaculate. Im happy I chose to uograde to the S26 Ultra, especially with the AI assistant built into the phone, which makes my daily and school life a piece of cake
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 2, 2026
Hi there Vortec, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are thrilled to hear how much you are loving your new device, and that it has helped you with such a range of daily tasks and your educational needs. We have shared a link to the Samsung Support Team to assist you if you have any questions as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic Upgrade
on September 2, 2026
Posted by: Samsings
[This review was collected as part of a promotion.] I chose this phone because of all of the features and upgrades it provides. I haven't been able to put it down, because every other minute, I am finding a new feature.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 2, 2026
Hey Samsings, we appreciate you sharing your thoughts thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear how immservice you usage of your device has been, and that you have so thoroughly enjoyed it every day. We have shared a link to the Samsung Support Team for your convenience if any questions come up during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 ultra
on September 2, 2026
Posted by: Ladybug
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra and would rate it 5 out of 5 stars. The screen is beautiful, the camera quality is excellent, and the phone is very fast. I also like the size and all of the features it offers. My only reason for not giving it 5 stars is that some of the settings can be confusing and take time to get used to. Overall, I’m very happy with the phone and feel I made a good choice.
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 2, 2026
Hey Ladybug, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We are so pleased to hear how happy you are with the usage of your device every day. We have shared a link to the full manual to help you with the settings and features that have cause some confusion during your usage. We have also shared a link to the Samsung Support Team to assist you any time you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
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Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
Awesome phone
on September 1, 2026
Posted by: Cielokitty
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is an amazing phone! The display is bright and beautiful, the camera takes sharp, detailed photos, and everything runs smoothly. The battery lasts well throughout the day, and I love the premium design and features. Overall, a great upgrade and definitely worth it!
Value
4 out of 5
4
Response from Samsung USBy R&R Team, September 2, 2026
Hey Cielokitty, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how much you are loving your new device, and that you are finding the camera, display, and battery life to be such standout features during your usage. We have provided a link to the Samsung Support Team to assist you if any questions arise during your usage. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Flagship on the market
on September 1, 2026
Posted by: LAD1974
[This review was collected as part of a promotion.] I chose the Galaxy S26 Ultra because of the exceptional camera quality, powerful processor, and the S Pen. The pen helps me annotate notes, keep track of business decisions, and stay organized. Overall, it’s a top-of-the-line phone for everything I could possibly want to do, from gaming and watching TV to photography, business, and everyday use. This is why I chose the Galaxy S26 Ultra. 📱🔥
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 2, 2026
Hi there LAD1974, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We couldn't be happier to hear how much you are loving the usage of your device for personal and professional uses. We have shared a link to the Samsung Support Team to assist you if any questions come up as you continue using your device. We appreciate you being a Samsung customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 ULTRA IS THE BEST PHONE I HAVE EVER OWNED!
on September 1, 2026
Posted by: CMAX1074
[This review was collected as part of a promotion.] I chose the S26 ULTRA as soon as a coworker showed me the amazing photo he took of the moon, which my phone always got blurred photos. I went to check it out and was not disappointed! It is all that and more, with the pen which has even more capabilities. I love it and even got my cousin to upgrade after showing her some the features as so many, I am still finding more daily! Recommend 100%, you won't be sorry!!!
Value
5 out of 5
5
Response from Samsung USBy R&R Team, September 2, 2026
Hey there CMAX1074, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We love hearing how much you are enjoying your device, and that it has been such an amazing experience capturing photos and videos every day. We have provided a link to the full manual to help you discover additional capabilities, and customize the settings to your usage. We have also shared a link to the Samsung Support Team to assist you any time you have questions during your usage. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Written by a customer while visiting Samsung US
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