Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8
(18,036 Reviews)
Rating breakdown 18,036 reviews
5 Stars
15,749
4 Stars
1,815
3 Stars
285
2 Stars
82
1 Star
105
64%of customers recommend this product.
(
106 out of
166)
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
5
The best Galaxy S Series yet!!
on September 7, 2026
Posted by: ColortheGalaxy
[This review was collected as part of a promotion.] I chose to upgrade from the Galaxy S 23 Ultra to the Galaxy S26 Ultra. Overall performance is efficient. I'm enjoying the battery optimization and how long it stays charged even after playing YouTube Music for 8+ hours a day. The interface on this is above expectations. The new privacy control feature, is one that I did not expect to need. I love how you can control the percentage of how dark you want it due to the angles of the screen. Also, the new updates to the Security and Privacy settings is stellar!!! I'm really enjoying the screening of calls feature all the settings!
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
Impressive Technology
on September 7, 2026
Posted by: Firstpick
[This review was collected as part of a promotion.] Hello,
I am well-plessed with my S26 Ultra. It fits perfectly in my hand, it's lightweight, and feels study. Music is awesome from the device speakers and it sounds great coming out of my earbuds.
I am well-plessed with my S26 Ultra. It fits perfectly in my hand, it's lightweight, and feels study. Music is awesome from the device speakers and it sounds great coming out of my earbuds.
The privacy setting is nice, as I take public transportation and often find myself in crowded spaces.
NFC is super fast. I was used to my old phone taking 3-5 seconds to process a payment, with the S26 Ultra it takes 1 second.
Processing speed seems fine.
I like all the personalization seetings. I'm using Vivid for screen mode, dark mode, adaptive color tone, and screen resolution is QHD.
The S pen is great, although; I dont use it much. I just use it to show off.
I like all the personalization seetings. I'm using Vivid for screen mode, dark mode, adaptive color tone, and screen resolution is QHD.
The S pen is great, although; I dont use it much. I just use it to show off.
I never use one-handed mode. I rarely use gestures and motions but I do have the peon on.
The device come in a handsome package.
Aftrter comparing this phone to other flagship phones I prefer this one way better.
Thank you
Value
5
Written by a customer while visiting Samsung US
Customer Rating
5
I love this phone l
on September 7, 2026
Posted by: June2bug
[This review was collected as part of a promotion.] First, this is the fifth S series phone I've gotten from Samsung. The phone works so easy for me. I don't get spam calls anymore just with the phone and the software installed on it. It's fast going from one application to another. It answers the phone call for me if it thinks that it's a spam call.
I just love it. Also, I didn't put on a case on it this time. All the other phones I had i did. This phone feels nice in your hands. Like silk and easy to operate. Junebug
I just love it. Also, I didn't put on a case on it this time. All the other phones I had i did. This phone feels nice in your hands. Like silk and easy to operate. Junebug
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Battery Exiting the Chat
on September 7, 2026
Posted by: MarisaMoments1
[This review was collected as part of a promotion.] I chose to believe the battery depletion is due to my aggressive use of photo storage. However, upon learning that storage and battery aren't married, I started to realize my phone is over me.
To be fair, all apps are great.
The camera is top-notch.
The camera is top-notch.
Other than my battery depleting in front of my face, it's the bee's knees.
Value
3
Response from Samsung USBy R&R Team, September 8, 2026
Hey MarisaMoments1, thank you for taking time out of your day to share your experience of your Samsung Galaxy S26 Ultra with us. We are happy to hear that you are enjoying the amazing camera quality of your device. We have provided links to articles to help you maximize the battery life of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this experience continues, or you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
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Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5
I absolutely love all the new features on this pho
on September 7, 2026
Posted by: Jowee86
[This review was collected as part of a promotion.] If I had any downfall on it it's the camera zoom on my snap ai recently has the 23 ultra and that one would zoom in on the moon and focus perfectly on this one when I do it stays blurry other than that I love it
Value
5
Written by a customer while visiting Samsung US
Customer Rating
3
Great but glitchy
on September 7, 2026
Posted by: Texastig2019
[This review was collected as part of a promotion.] My Galaxy s26 Ultra is great but it's glitchy. It'll turn on apps without asking and it just seems to have weird glitches but besides that it's an awesome phone I love the easy which I use it.
Value
3
Response from Samsung USBy R&R Team, September 8, 2026
Hi Texastig2019, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are overall happy with the usage of your device. We have provided a link to the Samsung Support Team to assist you with the occasional instances you mention of the device not operating as intended. We appreciate you being a Samsugn customer. -Elizabeth
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Written by a customer while visiting Samsung US
Customer Rating
2
Dont fix what's not broken.
on September 7, 2026
Posted by: Zealot
[This review was collected as part of a promotion.] I chose to tell you that the s26 ultra has many bugs and or glitches. I previously had the s22 ultra and loved it. Previously installed apps dont work properly . Phone is up to date on all updates.
Value
2
Response from Samsung USBy R&R Team, September 8, 2026
Hey Zealot, thank you for sharing your feedback on your Samsung Galaxy S26 Ultra. We understand how frustrating it is when your device is not aligning to your expectations in functionality. We have provided a link to an article to help you with the apps you mention not operating as intended. We have also shared a link to the Samsung Support Team to assist you further if this continues, or you experience additional matters with your device. We appreciate you being a Samsung customer. -Elizabeth
App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Facebook
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App is crashing or not working on Samsung phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001496/
Samsung Support
smsng.us/Samsung-Support
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Written by a customer while visiting Samsung US
Customer Rating
5
Beautiful display
on September 7, 2026
Posted by: yiperd8
[This review was collected as part of a promotion.] My s26 ultra fits well in my hand response fast camera works well and very satisfied with the round edges very good looking phone makes me continue to pick the s series as my main driver satisfied customer
Value
5
Written by a customer while visiting Samsung US