Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(18,027 Reviews)
Open Ratings Snapshot
Rating breakdown 18,027 reviews
5 Stars
15,741
4 Stars
1,814
3 Stars
285
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
106 out of 166
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
5 out of 5
5
I love Samsung Galaxy phones
on September 7, 2026
Posted by: Cece23
[This review was collected as part of a promotion.] I chose Samsumg galaxy over any other brand because its a better choice in every category. Better quality is number 1.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I chose the galaxy
on September 7, 2026
Posted by: Tazito25
[This review was collected as part of a promotion.] I chose this model foe the features on the camera and the easy navigation around the settings and everything on the phone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
I was expecting more.
on September 7, 2026
Posted by: Sceptre2564
[This review was collected as part of a promotion.] I am kind of disappointed in the overal feature. I upgraded from a s22 ultra. The s26 ultra does not sit flat due to the bulky camera lenses, this also cuases issues with pulling your phone out of your pocket with something else in there. The s pen pops out in my pocket sometimes causing it to snag when reaching for phone. I would expect more features and speed compared to a 4 year old phone. The battery life is good if your not a gamer that use the phones full resources. If your a gamer expect to take a 20 min break every hour because quick charging the phone makes it so hot. I am disappointed I chose to stick with the ultra flagship phone.
Value
3 out of 5
3
Response from Samsung USBy R&R Team, September 9, 2026
Hi there Sceptre2564, thank you for sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We completely understand how disappointing it can be when your device is not meeting your expectations. We have provided links to resources to help you maximize the battery life of your device, and troubleshoot the temperature at your convenience. We have also provided a link to the Samsung Support Team to assist you with available protective accessories that can help minimize the experience you mention with the camera lenses and help secure the S Pen. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Samsung Support
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The Galaxy Ultra That Does It All
on September 7, 2026
Posted by: BlackKnight
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra because I wanted one device that could keep up with both my professional life and everything I enjoy outside of work, and it has exceeded my expectations.
The display is one of my favorite things about this phone. Whether I’m streaming movies, watching sports, reading, browsing the web, or reviewing documents, everything looks sharp, bright, and incredibly smooth. The large screen also makes multitasking much easier when I’m switching between email, calendars, documents, video calls, and other apps throughout the day.
The camera system has been another standout feature. I love being able to quickly capture clear photos and videos without having to carry a separate camera. The S26 Ultra feels fast and responsive even when I have several things going at once, and I appreciate having the S Pen available when I want to take notes, make quick edits, or be more precise on the screen.
Battery life has also been dependable for my busy days, which is important because I use my phone heavily for both work and personal activities.
What I enjoy most is how complete the experience feels. The Galaxy S26 Ultra isn’t just a phone I use for calls and messages—it has become my camera, entertainment center, productivity tool, organizer, and everyday companion. I’m still discovering new things it can do, and that makes owning it even more enjoyable.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Love the phone
on September 7, 2026
Posted by: Lenito
[This review was collected as part of a promotion.] I love the Samsung s26 ultra. All the features it has. I chose to have because of the cameras it has. Takes pictures that look like if your live on scene even after days you took it, specially of great scenaries like beach, and mountains.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I loved the camera performance
on September 7, 2026
Posted by: Rulas89
[This review was collected as part of a promotion.] I chose the Galaxy S26 ultra because the camera performance and I loved it besides that the equipment works great not slow at all and the battery performance is great compared with others!!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
“Powerful, Fast, and Absolutely Amazing!”
on September 7, 2026
Posted by: Out2door
[This review was collected as part of a promotion.] The Samsung Galaxy S26 Ultra is absolutely amazing! From the incredible display and fast performance to the camera quality and overall design, this phone has exceeded my expectations. Everything feels smooth, responsive, and premium.
The camera takes incredible photos and videos, the battery lasts throughout the day, and the large, beautiful screen makes everything from watching videos to browsing social media look fantastic. I also love how powerful and customizable the S26 Ultra is.
Samsung really knocked it out of the park with this phone. If you’re looking for a high-end phone that can do just about everything, I highly recommend the Galaxy S26 Ultra. Definitely one of the best phones I’ve ever used! 📱🔥
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
The ultimate tool for the field
on September 7, 2026
Posted by: RichBreezyLocksmith312
[This review was collected as part of a promotion.] ​I was in need of a serious upgrade after starting my locksmith business here in Chicago and I chose the S26 Ultra, and it has easily become the most reliable tool in my kit. When you're out on service calls all day dealing with unpredictable elements, you need hardware that won't flake out. The outdoor screen visibility is fantastic in direct sunlight, and the raw speed handles heavy daily multitasking, invoicing, and navigation apps without a single stutter. The built-in AI features are a massive time-saver for quickly summarizing notes or drafting rapid client messages on the fly. The camera captures crisp job site photos, and the stereo speakers are insanely loud and clear—so when I'm working on a job with loud power tools, I can actually hear my phone ring and never miss a call. Plus, the battery comfortably survives a brutal workday. If you need a phone that actually keeps up with business, this is the gold standard.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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