Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(18,027 Reviews)
Open Ratings Snapshot
Rating breakdown 18,027 reviews
5 Stars
15,741
4 Stars
1,814
3 Stars
285
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
106 out of 166
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
5 out of 5
5
as always, nothing beats a Samsung product.
on September 7, 2026
Posted by: Samthesung
[This review was collected as part of a promotion.] I chose Samsung ad I have 45 years and counting. The quality and craftsmanship is second to none. I use my Galaxy S 26 Ultra for calling, texting, e-mail, maintaining web sites, reminders, monitoring my health and social media. I love creating AI graphics for my business as well. My other Samsung products are the Ultra Watch, earbuds 3 pro and the ring.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
I was overly annoyed with the automatic internet p
on September 7, 2026
Posted by: Mclovin
[This review was collected as part of a promotion.] I like this device because it allowed me to stream shows or listen to music or play games. Well, I'm on my brakes at work. Or if I'm waiting in a waiting room or somewhere where you have a ridiculous, long waiting time. The battery power, however, could use some touch-ups. The screen on this has been cracked for some time. And the bottom part is fritzing out where I can barely read or touch anything so thumbs down on that. But I do like the massive amount of memory that is involved in this phone that is a huge plus
Value
2 out of 5
2
Response from Samsung USBy R&R Team, September 9, 2026
Hi there Mclovin, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We understand how frustrating it can be when your device is not meeting your expectations. We have provided links to articles to help you maximize the battery life of your device at your convenience. We have also shared a link to the Samsung Support Team to assist you further if this experience continues, or you want to review any options available to repair the display of your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My S26 Ultra
on September 7, 2026
Posted by: Booknerd
[This review was collected as part of a promotion.] I chose the S 26 Ultra as my phone. Have enjoyed all my Note phones with the stylus for years. So when it was time to upgrade I had to have the S 26 Ultra. I use my phone for everything. I enjoy taking amazing pics of my state to share on the members app. I listen to my audiobooks and read ebooks from my library apps and Audible. I enjoy streaming movies and shows and the sound picture are always great! I am extremely happy with my S 26 Ultra!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Sleek design and fast operation
on September 7, 2026
Posted by: DrBrian007
[This review was collected as part of a promotion.] I chose the Samsung Galaxy s26 ultra as my everyday device because of the power and premium features this device offers.
I use it to do everyday trivial things like generating shopping lists and shopping online to more advanced work-related functions such as using AI generated spreadsheets and reporting. Samsung has made all of these things possible thanks to their top tier hardware.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
So many options to customize
on September 7, 2026
Posted by: Tattoobaker
[This review was collected as part of a promotion.] I chose the galaxy s26 ultra because of the s pen, customizations, reliability and all over build! I love all the added features
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
S26 Ultra is Spectacular
on September 7, 2026
Posted by: DocSamsung4Life
[This review was collected as part of a promotion.] I chose the S26 ultra because of my long relationship with Samsung devices. The phones are sturdy & every single one has worked exactly as advertised. My phone holds a charge for a day of games/media. It is fast, bright & charges in under an hour. I also use it as a remote for my TV. The health features keep me on track for sleeping. It has integrated with my car seamlessly. I truly do not have any negatives to say about the device. I have used other phones in my life but I always come back. Won't be leaving the Samsung family again.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This phone is awesome
on September 7, 2026
Posted by: Jpizzle
[This review was collected as part of a promotion.] I chose the Samsung 26 ultra because of is large storage,great camera and the ability to multitask without slow down
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love this product. Best phone.
on September 7, 2026
Posted by: Hansabob
[This review was collected as part of a promotion.] I chose this phone because of the new features and I have been a Samsung guy since the I started having a phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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