Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(18,024 Reviews)
Open Ratings Snapshot
Rating breakdown 18,024 reviews
5 Stars
15,738
4 Stars
1,814
3 Stars
285
2 Stars
82
1 Star
105
64%of customers recommend this product. 
(
106 out of 166
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
5 out of 5
5
I love my S26 Ultra
on September 7, 2026
Posted by: Signingforsafety
[This review was collected as part of a promotion.] I chose the S26 Ultra because I had the S22 Ultra and loved it. The s26 ultra had the same features that I loved on the s22 and so much more. The camera is outstanding and the AI feature is great. I love Gemini and I really love the fact that I could use that as my assistant and it gave me a choice. Bixby is also way less irritating than it used to be with the s22 although I don't really use Bixby too much. I highly suggest if you are in need of a new phone. It's the first time I bought a phone directly after it's release and I'm happy I did!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Sleek New Phone
on September 7, 2026
Posted by: VaeL02
[This review was collected as part of a promotion.] I was forced to upgrade my phone since my S23U was damaged. I chose the S26U because it was the newest phone at the time. It has a slick but still grippable feel to it compared to the s23u. I love the privacy screen even tho I dont have much to hide but its just so cool to be able to show people I can turn it on and off. It is definitely faster than my old s23u which is a huge relief since my old phone was constantly crashing and having a hard time loading apps. I also love the new OneUI.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolutely love my new phone S26 Ultra! 😍
on September 7, 2026
Posted by: Livinglife
[This review was collected as part of a promotion.] I honestly couldn’t be happier with my S26 Ultra! Samsung really outdid themselves with this phone. From the gorgeous display and sleek design to the incredible camera quality, everything about it feels premium.
The camera is AMAZING! 📸 The pictures are so clear and detailed, and the zoom is seriously impressive. I love being able to capture beautiful photos and videos without having to carry around a separate camera.
The performance is also incredible. Everything runs so smoothly and quickly, whether I’m multitasking, streaming, taking pictures, using apps, or just browsing. The battery life has been great for keeping up with my busy days too.
And I absolutely LOVE all the smart features! The AI tools, customization options, S Pen, multitasking capabilities, and overall convenience make this phone so much more than just a phone. There are so many features that I’m still discovering new things it can do!
The screen is beautiful, the sound quality is great, and the overall experience is just 🔥. It feels like Samsung packed everything I could possibly want into one device.
If you’re thinking about upgrading, I definitely recommend the S26 Ultra! It’s powerful, beautiful, packed with features, and honestly just a joy to use. Samsung definitely nailed this phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Featurability and storage
on September 7, 2026
Posted by: Calldway
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra for its features and storage.
I like the uninterrupted gaming whether on wifi or 5G.
Great photos I can take just by saying, "smile ".
I use my phone to connect with my doctors filling out forms, etc.
My s-pen is great for that, and has many more features.
I am still learning how to use my phone.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best Phone
on September 7, 2026
Posted by: SamsungKing
[This review was collected as part of a promotion.] I Chose the Samsung S26 Ultra because it is the best phone with multiple Features that no other phone has, Samsung always on top.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
My S26 Ultra
on September 7, 2026
Posted by: Mickeyrat
[This review was collected as part of a promotion.] I have been a customer since I first bought an S3. I have been impressed with the quality of each phone and am most impressed with this newest version the S26 Ultra. I chose this phone for its camera. Its really more than I use but the biggest appeal to me is the camera. I have begun exploring the pro mode and raw here recently. I get nany compliments when I post my puctures on various platforms.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my new phone!
on September 7, 2026
Posted by: Localgirl
[This review was collected as part of a promotion.] I chose the Samsung Galaxy S26 Ultra because I loved my S22 Ultra for several years. It started acting up so I upgraded. I love the processing speed and all the new features on the phone. As usual, Samsung's phones are the best on the market and surpass my needs for a phone I can rely on.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
2 out of 5
2
Worst Galaxy I've ever owned
on September 7, 2026
Posted by: Kelleyz3
[This review was collected as part of a promotion.] I use my phones for streaming music and videos. I also play games, text and do email. I got this phone expecting an upgrade but it sure isn't. It overheats if the temperature gets above 85. I live in california and its almost always 85 or higher. The display is also impossible to see when I am outside. Its almost always sunny here. The battery life is horrible. If I stream or play a game it lasts about 2 hours. Even when I'm not using it the battery discharges as if it's being used. I have even googled and applied all the fixes and it doesn't help.
Value
2 out of 5
2
Response from Samsung USBy R&R Team, September 9, 2026
Hi Kelleyz3, we appreciate you sharing your feedback on your Samsung Galaxy S26 Ultra. We understand how important your phone is to you for a range of daily tasks. We have provided links to resources to help you maximize the battery life, troubleshoot the temperature, and customize the settings of the display and device as a whole to your preferences. We have also shared a link to the Samsung Support Team to assist you further if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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