Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(15,665 Reviews)
Open Ratings Snapshot
Rating breakdown 15,665 reviews
5 Stars
13,696
4 Stars
1,569
3 Stars
241
2 Stars
64
1 Star
95
66%of customers recommend this product. 
(
100 out of 152
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
5 out of 5
5
Well balanced and privacy heavy!
on August 26, 2026
Posted by: Chiefmooka
Overall great device. A bounce back from the s24 and s25. Definitely a improvement. S24 was peak but, this one sheds a great deal on privacy and protection regardless of what situation you are in. With the notifications of how and when someone is attempting to take your phone to the privacy of the screen, it really does make up for what the previous phones lacked. Similar in performance but still efficient. Had the device for about 6 months now and I think its great for everyday use.
Features
5 out of 5
5
Performance
5 out of 5
5
Design
5 out of 5
5
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best phone yet!
on August 26, 2026
Posted by: MrAnthony804
[This review was collected as part of a promotion.] As a photographer I wanted a phone that I could use for quick shots and video that was at least close to what I was getting with camera..this S26 Ultra actually did better with the the pictures than my pro camera, and the video was outstanding. I'm so impressed with the S26 Ultra that my next wedding I plan to include it more in my wedding day process. Love it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Excellent Phone Great Price
on August 26, 2026
Posted by: CCOOK0585
[This review was collected as part of a promotion.] I chose to upgrade from the S24 Ultra to the S26 Ultra and it was a good choice. I love all the camera features and functions not too mention the specs. It was an excellent choice for my photos. I love the screen size and security features too. Glad I upgraded.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Sucks
on August 26, 2026
Posted by: Luv2shop
from Anchorage, Alaska
Sucks. Runs android open source and modified already to running ad scams. They are refurbished phones
No, I would not recommend this to a friend.
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamAugust 26, 2026
Hi there Luv2shop, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We completely understand how important your device is to you every day, and we are always happy to help our customers have the best possible experience with their chosen device. We have provided a link to an article to help you with any pop-ups you may be experiencing. We have also provided links to the complete manual and the Samsung Support Team to assist you further with the customization and troubleshooting assistance for your device. We appreciate you being a Samsung customer. -Elizabeth
Get rid of pop-up ads on your Galaxy phone
https://www.samsung.com/us/support/answer/ANS00084982/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
A Solid Refresh
on August 26, 2026
Posted by: JfontS26
[This review was collected as part of a promotion.] This is the reason I chose Samsung over other Android models, I know that the device and the software will be solid. Reliability and quality are what keep me coming back. Solid construction, snappy performance, and reliable power.
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Absolute Powerhouse: Stunning Display, Unbeatable
on August 26, 2026
Posted by: Shaun1979
[This review was collected as part of a promotion.] I’ve been using the Samsung Galaxy S26 Ultra for a couple of weeks now, and it is easily the best overall smartphone on the market.
​The Display: Samsung outdid themselves again. The 6.9-inch screen is ridiculously bright, sharp, and buttery smooth. Outdoor visibility in direct sunlight is incredible, and the anti-reflective armor coating makes reading and watching videos effortless.
​The Cameras: The camera system is a beast. The upgraded f/1.4 aperture on the 200MP main lens lets in tons of light for crisp night shots, and the dual telephoto lenses (3x and 5x optical) give you unbelievable zoom detail without losing quality. Point-and-shoot photos look professional right out of the box.
​Reception & Connectivity: Signal strength is top-tier. I’m pulling strong 5G reception and clear calls in areas where my old phone used to drop connections completely. Wi-Fi performance is equally rock-solid.
​Performance & Battery: Driven by the new Snapdragon 8 Elite processor, it handles heavy gaming, multi-tasking, and AI editing without stuttering or overheating. Battery life easily lasts me standard all-day heavy use with power to spare, and the faster charging is a very welcome upgrade.
​If you want the absolute peak Android experience, this is the phone to get. Worth every penny!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Fantastic Choice
on August 26, 2026
Posted by: PsychadeLexx
[This review was collected as part of a promotion.] I desperately needed to upgrade from my old Pixel phone, and I'm so glad I chose to go with the Samsung S26 Ultra! I'm so impressed with it!
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
1 out of 5
1
Awful phone
on August 25, 2026
Posted by: Jackson
from Meridian, idaho
Terrible phone, the battery life is horrible , It loses 10% battery every hour , im using power saving mode too, it gets Hot for no reason, the pics aren't that great, the screen is incredibly Dim, the privacy mode can't be turned off completely, this is worse than my s20 ultra, very very disappointing
Features
1 out of 5
1
Performance
1 out of 5
1
Design
1 out of 5
1
Value
1 out of 5
1
Response from Samsung USBy R&R TeamAugust 26, 2026
Hello Jackson, thank you for your feedback on your Samsung Galaxy S26 Ultra. We know how frustrating it is when your device is not meeting your expectations in functionality. We have provided links to resources to help you maximize the battery life of your device and troubleshoot the temperature at your convenience. We have also shared a link to an article to help you with the camera features for the best possible photos and videos with your device. Lastly, we have provided links to the complete manual and the Samsung Support Team to assist you with the settings of the Privacy Display among others, and offer additional assistance if you continue to experience frustrations with your device. We appreciate you being a Samsung customer. -Elizabeth
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Get the most out of your Galaxy phone or tablet battery
https://www.samsung.com/us/support/answer/ANS00078987/
Apps are draining battery on Galaxy phone or tablet
https://www.samsung.com/us/support/troubleshooting/TSG01001388/
Keep your Galaxy device at its normal operating temperature
https://www.samsung.com/us/support/answer/ANS00076952/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
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