Customer reviews from Samsung US
Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Average customer rating
4.8 out of 5
4.8
(13,319 Reviews)
Open Ratings Snapshot
Rating breakdown 13,319 reviews
5 Stars
11,636
4 Stars
1,342
3 Stars
204
2 Stars
54
1 Star
83
65%of customers recommend this product. 
(
90 out of 138
)
Best Buy Privacy Policy
Customer Reviews for Samsung - Galaxy S26 Ultra 1TB - Black (AT&T)
Customer Rating
5 out of 5
5
This phone has everything I need absolutely amazin
on June 4, 2026
Posted by: Jaymoney
[This review was collected as part of a promotion.] I use my phone in just about every way possible from scheduling my day today activities to killing time playing a few games and catching up with family and friends I also love how fast I'm able to surf the web and manage emails and social media I also love The Stylist feature and the camera is phenomenal this is a great product and I would recommend it to anyone
Value
5 out of 5
5
Written by a customer while visiting Samsung US
Customer Rating
3 out of 5
3
Samsung Galaxy S26 Ultra
on June 4, 2026
Posted by: Shaffercity
[This review was collected as part of a promotion.] The S26 ultra has many new features like the Ai love that I'm able to do many things with that program its like having my own assistant. However many other features have been taken away that I really enjoyed in my Note ultra. I miss the note. I use my pen for everything but it lacks horribly. Feels cheap, u cannot calibrate it so it often won't hit its mark. Battery life is great and very fast charging. It also lacks programs and personalization. But get the job done.
Value
3 out of 5
3
Response from Samsung USBy R&R TeamJune 5, 2026
Hello Shaffercity, we appreciate you sharing your thoughts about your Samsung Galaxy S26 Ultra with us. We are pleased to hear that you are enjoying the capabilities of Galaxy AI and the ways it can help you during the day. We have provided a link to an article to help you with the redesigned S Pen features of your device. We have also provided a link to the complete manual to help you customize your device and align the settings to your usage preferences. We have lastly, provided a link to the Samsung Support Team to assist you any time you have questions about your device. Thank you for being a Samsung customer. -Elizabeth
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
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Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
This product is amazing!
on June 4, 2026
Posted by: Allin1
[This review was collected as part of a promotion.] This product has more features than I know what todo with witch isn't bad at all ! The speed is amazing and the AI is the best thing since sliced bread. Im able to mange life and work all at my finger tips and comes with the speed for any down time movie watching !
Value
5 out of 5
5
Response from Samsung USBy R&R TeamJune 4, 2026
Hello Allin1, thank you for sharing your experience of your Samsung Galaxy S26 Ultra with us. We are so pleased to hear that you are finding this device to not only meet your expectations but to exceed them, and that you are finding so many uses for Galaxy AI. We have shared a link to the Samsung Support Team to assist you if any questions arise during your usage. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Age of Ultra 2026
on June 4, 2026
Posted by: Anonymous
[This review was collected as part of a promotion.] ⭐⭐⭐⭐⭐ The Samsung Galaxy S26 Ultra Has Completely Changed the Way I Work and Live
I can confidently say that the Samsung Galaxy S26 Ultra is the best smartphone I've ever owned. In fact, I loved it so much that I purchased a second S26 Ultra specifically as my dedicated work phone. That's something I've never done before.
The feature that continues to amaze me every day is the S Pen. I originally thought it would be a nice bonus, but it has become one of the most important productivity tools I use. Whether I'm jotting down ideas during meetings, signing documents on the go, making quick notes while talking to customers, or annotating screenshots, the S Pen makes everything feel natural and effortless. It has practically replaced my need for notebooks and sticky notes.
As someone who spends a lot of time building business relationships and managing logistics, the multitasking capabilities are incredible. Running multiple apps side-by-side, responding to emails while reviewing spreadsheets, and quickly switching between work and personal tasks feels seamless. The large, crystal-clear display makes everything easy to read and work on, even during long days.
The camera system is equally impressive. I've captured stunning photos that rival dedicated cameras, and the zoom capabilities continue to surprise me. Whether I'm taking family photos, documenting business projects, or capturing moments while traveling, the image quality is consistently outstanding.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamJune 4, 2026
Hey BenjiLeBlanc, thank you for your feedback on your Samsung Galaxy S26 Ultra. We are thrilled to hear that you are loving your new device, and that it feels like such a great upgrade with amazing features that so perfectly align to your needs. We would love to hear from you again in the future any time you have questions, or want to share additional feedback on your Samsung products. Thank you for being a Samsung customer. -Elizabeth
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Great features
on June 4, 2026
Posted by: Dilpikle
[This review was collected as part of a promotion.] Love the privacy screen and customizations! Ai is very quick
Value
5 out of 5
5
Response from Samsung USBy R&R TeamJune 4, 2026
Hey Dilpikle, thank you for taking time out of your day to share your thoughts about your Samsung Galaxy S26 Ultra with us. We are so happy to hear that you are loving the usage of the new Privacy Display, and the enhanced capabilities of Galaxy AI. We have provided a link to the complete manual to help you best align the settings of your device to your needs. We have also provided a link to the Samsung Support Team to assist you further if you have questions about your device. We appreciate you being a Samsung customer. -Elizabeth
Product Manuals
https://www.samsung.com/us/support/downloads/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
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Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
I love my new Galaxy S26 ultra.
on June 4, 2026
Posted by: MyS26Ultra1
[This review was collected as part of a promotion.] It's amazing how much i can do with this phone. I have barely touched the surface of all of its capabilities. From the AI to the picture quality, it's just unbelievable what this phone can do.
Value
5 out of 5
5
Response from Samsung USBy R&R TeamJune 4, 2026
Hello there, we appreciate you sharing your experience of your Samsung Galaxy S26 Ultra with us. We love hearing how pleased you have been with the inital usage of your device. We have provided links to a few articles to help you fully explore the features of your device and integrate them in to your usage. We have also provided a link to the Samsung Support Team to assist you if you have questions as you continue using your device. Thank you for being a Samsung customer. -Elizabeth
Galaxy S26 AI Experience
https://www.samsung.com/us/support/answer/ANS10010424/
Use the S Pen with Galaxy S26 Ultra
https://www.samsung.com/us/support/answer/ANS10010344/
Use camera features on Galaxy S26
https://www.samsung.com/us/support/answer/ANS10010343/
Samsung Support
smsng.us/Samsung-Support
Samsung Community
smsng.us/Samsung-Community
Facebook
smsng.us/Facebook-Messenger
X
https://smsng.us/X-Messages
Written by a customer while visiting Samsung US
Customer Rating
4 out of 5
4
S26 ultra
on June 4, 2026
Posted by: Bill8583
[This review was collected as part of a promotion.] The camera is what sold me. Im avid photographer. Messing around with the camera and pushing what I can do with it.
Galaxy Ai is top-notch too. From photo editing to fun stuff is great. The privacy part too is great when doing banking or taking care of other things.
Value
4 out of 5
4
Written by a customer while visiting Samsung US
Customer Rating
5 out of 5
5
Best flagship phone in the market
on June 4, 2026
Posted by: Mike0305
[This review was collected as part of a promotion.] Galaxy AI is helpful in touching up my pictures, and organize files for me
Value
5 out of 5
5
Written by a customer while visiting Samsung US
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